Dear Nick,

Thank you for contacting us and for your interest in our products.

We would like to inform you that this outdoor shower can be connected to a US standard hose without you having to purchase any other parts.

Please see the attached picture to have a view of the back of this item

If there is anything else we can assist you with, please let us know, as we are happy to help.

Have a nice day.

Nicolae / vidaXL

No it can’t there is some kind of connection on the end of this I can not screw in a garden hose

Dear Nick,

Thank you for keeping in touch with us regarding this item.

Please note that, upon further investigating on this matter, we noticed that there is no in our database to match your name.

Therefore, if you have placed your order for this item on a different account or using different details, please write to us directly on your order, and we should be able to identify your order the moment we receive your response.

We will then escalate this case to our managers and get back to you once we have received their advise on how to solve this case as soon as possible.

Thank you for your assistance in this matter, Nick, and we look forward to hearing from you.

If there is anything else we can assist you with, please let us know, as we are happy to help.

Have a good day ahead.

Nicolae / vidaXL

This is the one I ordered from. I am very disappointed with the customer service in this and by the looks of it I am not the only one having this problem

Hello Nick,

Thank you for getting back to us.

We are sorry to inform you that with this account, there is no order in our system. Can we have the delivery address so we can further investigate?

We apologise for the inconvenience that this situation has caused you and we appreciate your patience and understanding.

Have a nice day!

Kind regards,

Raluca