I haven't ordered enough mail order roses to comment on whether getting aphids is unusual or not. What you show looks incredibly healthy for coming through the mail.

If it were me, I'd just go over the entire plant visually and smoosh all the aphids with your fingers and not worry about them. And for the broken off little piece, just nip it off (no reason to leave it there).

Enjoy - you're going to have some beautiful roses coming!

But the stem thats broken, will it be growing somehow?

Aphids can be smooshed with your fingers as Karen stated or you can use soapy water (about 1 tablespoon per quart--sorry we don't use metric here unfortunately) and spray the plant with it. You won't need that much to kill them, so if they come back you can use the soapy water again.

You can cut back the part of the plant that is broken off to just above the first 3 or 5 leaf "branch" just as you would if you were deadheading the rose. New growth will come from that area.

I have never had a plant come with passengers such as aphids. So, no, I would not be happy about that. Sometimes the plant will have a broken tip, etc., and while I am not happy with that either, it happens sometimes as things get moved around in shipping. I worked across the alley from where they loaded the mail trucks for home delivery. I saw how boxes would get thrown around before being loaded on the mail truck. It is amazing that anything comes in one piece.

Thank you, ok. (too sensitive too mush insects but i´ll do the soap solution, i put them in quarantine so that my other plants dont get this). How often should one spray with soap?

While planting them i noticed that one rose barely had any roots, or didnt have a large root system. I was too anxious to brush off all soil and take a close look to it. It came potted but all the fine roots fell apart when taking it out, hard to discribe. Should i worry, whould you return a rose like that?

Plus the colour on the Alexandra rose is very very different from the photos on the internet shop, its ridicilous. I thought i was buying a peach/orange rose but the label shows and says its pink.

Should i perhaps dig it up and take a pic? Im so dissapointed/pissed of right now, mostly cause i got another colour and week roots.