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sorensen_rhonda_l

Painter screwed up, now what?

8 years ago

We have a newly constructed home and wanted eggshell which was a $4500 upcharge. When we went to the home, we noticed that the paint was flat. When I brought it to our GC's attention, the painter told him that he originally painted it in eggshell, but needed more paint and Sherwin Williams gave him flat. Am I wrong to demand the painter apply two coats of eggshell?

Comments (17)

  • 8 years ago

    painters problem to make it right

  • PRO
    8 years ago

    Painters fault and the painter needs to take it up with Sherwin Williams...I love flat on walls other than bathrooms and laundry rooms...

  • 8 years ago

    I agree it is the painter's fault, I just don't want him to think adding one coat is going to fix the problem. He should do two coats right? Or is one coat sufficient?

  • 8 years ago

    $4,500 upcharge for eggshell? Wow! I guess there are a lot of rooms to paint. How many gallons of wrong paint did he buy and apply? Just send him out to get the right paint, and put it on the walls.

    R Sorensen thanked indigoheaven
  • 8 years ago

    The entire house (3 colors ) which is 2200 sq ft. Can you tell I hate flat paint. LOL

  • 8 years ago

    The painter went out and bought extra paint in flat for ALL of the walls? That's really strange.

    R Sorensen thanked indigoheaven
  • 8 years ago

    That's his story, one I don't believe for a minute. I plan on contacting SW to find out what really happened!

  • 8 years ago

    I assume that you have checked the cans of paint, and they are labeled "flat." Do you have documentation that you requested and paid an up-charge for eggshell? It seems like your GC is not arguing your choice of finishes. You can call SW, but I don't know if it really matters how the painter ended up with flat paint. He screwed up, and he should repaint the walls with the eggshell finish you had paid for.

  • 8 years ago
    last modified: 8 years ago

    Eggshell takes more care to get a perfect finish. Flat paint hides a multitude of mistakes, but the more sheen you have, the harder it is because the smoother (even if slightly) finish reflects light and highlights any flaws in prep, wallboard joints, paint load on the roller, etc.

    I have friends who paint all walls in semigloss, tend to use strong colors, and paint the ceilings the same color as the walls. Plus, they suck at prep, so you can see every patch, every bad wallboard joint, etc. Ugh.

    I much prefer flat (and not because of any of the above issues).

  • 8 years ago

    Since the flat paint is porous, it will need two coats of eggshell on top of it in order to have an even sheen and perform as it should.

    R Sorensen thanked paintguy22
  • 8 years ago

    He should repaint it all, two coats of eggshell. Our painter made a similar screwup on all our mouldings, painted them eggshell instead of semi-gloss. The instructions were written down and given to him. He actually denied he had used eggshell (although it was obviously to look at). However, the cans were still in the house with the paint drips on the side! He redid it.

    R Sorensen thanked Gill
  • 8 years ago

    And make sure it is the same quality of paint you paid for.

    R Sorensen thanked latifolia
  • PRO
    8 years ago

    I have no idea why eggshell would be an upcharge but the GC hired the painter it is the GC job to make it right and calling SW will get you no where.

    R Sorensen thanked Patricia Colwell Consulting
  • 8 years ago

    I forgot if eggshell cost more than flat or not, but it shouldn't cost that much more for sure. If SW messes up during the process, they will no doubt give you new paint so what the painter said is BS.

    I agree with Sophie that you shouldn't have to deal with the painter but with the GC. After all, he's the one that you're paying, and you shouldn't have to deal with the mess.

    R Sorensen thanked Mike Johnes
  • 8 years ago

    My builder told me months ago that he only uses flat paint, because otherwise when they make a repair they have to paint the whole wall or otherwise the touch-up will show. What I learned on here is that with flat paint the builder can hire questionable drywall guys and their sloppy work is masked by the flat paint. So the extra $4500 isn't for the paint, it is for the higher caliber drywall finishing job.

    R Sorensen thanked Michael Lamb
  • 8 years ago
    Eggshell is two coats. That’s why it is more than flat. Also, the cost of the flat paint itself is usually around half the cost of eggshell.