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Shower wall disaster-advice from Pros please.

7 years ago
last modified: 7 years ago

We are having a new house built and it has been one mishap after another. After having the shower glass installed I discovered the pony wall isn’t square. Advice on how to handle this please from a professional‘s perspective?


Comments (35)

  • PRO
    7 years ago

    Bring it to the attention of your builder.

    User thanked Mark Bischak, Architect
  • PRO
    7 years ago

    Angle the glass to match the kneewall. No one will be able to tell that is out of square.

  • 7 years ago

    There’s a metal bar going across the top so I don’t think that will work. But I like your suggestion. Thank you

  • PRO
    7 years ago

    A wet bar just outside the bathroom door may reduce the obviousness of the pony wall.

  • 7 years ago

    Speak to the builder. If this is a tract or developer type home expect them to do nothing about it as it should have been caught earlier if they are concerned with the optics of it. I will make an assumption that this is a tract or developer home and my first thoughts would be if they didn't care enough to catch that at the framing stage what else did they not care enough about that you cannot see?

  • 7 years ago

    This is a custom home.

  • 7 years ago
    Home Reborn had a good suggestion. Can't the also adjust the top bar holding it?
  • 7 years ago

    The top bar spans the entire width of the shower. If they adjust it to accommodate the out of square wall on one side it will put the glass and pony wall on the other side out of line. I’ll post more photos when I get a chance.

  • 7 years ago

    "This is a custom home."


    Then speak to the GC as that is unacceptable.

  • PRO
    7 years ago
    last modified: 7 years ago

    "The top bar." in a "custom" home? Assuming that "bar" is the support track for glass, why is it even there? Why is the shower not planned to be frameless? Clips are all one needs atop the pony wall. Second? Make them re cut the solid top, as that is about ALL that can happen, and nobody but you will know there is more over hang on one back end of the pony.

    Your definition of custom is a misled one. Just because you were allowed surface and finish selections, does not make it "custom" . At all.

    Post your bath plan. Have a big drink as Mark suggested above : )

  • PRO
    7 years ago

    It is simply that "custom " does not always mean what people THINK it means. It isn't condescending, and the use of the term, by builders is beyond loose. Way beyond. Yes it is correct that you can "customize" a Corolla or a Cadillac. But the shoddy framing issue evident in that photo, would leave one to believe there should not have been this issue. .......at all, if any reasonable care was exercised at framing of the shower.

    User thanked JAN MOYER
  • PRO
    7 years ago

    It does not matter what kind of build this is. The angle of the wall is unacceptable and there is no easy fix. The builder needs to straighten the wall.

    User thanked Bath Surgeons
  • PRO
    7 years ago

    I agree it is unacceptable, but what kind of build it is will affect how the GC deals with this. A tract home GC has a far broader range of "acceptable" than a truly custom build GC might have. Unfortunate? Yes, but reality.

  • 7 years ago

    The least destructive thing to do would be to build the outer wall out - as shown, and get a new cap for the wall. This way you don't disturb the inside of the shower.

  • 7 years ago
    last modified: 7 years ago

    "I agree it is unacceptable, but what kind of build it is will affect how the GC deals with this. A tract home GC has a far broader range of "acceptable" than a truly custom build GC might have. Unfortunate? Yes, but reality."


    I just circled back to this and was going to type exactly the same thing.

  • 7 years ago
    last modified: 7 years ago

    do what I did. forgo the glass altogether. looks like it's wide enough. and just think, no glass to clean!

    Or, just straighten out that panel with no bar overhead. as was mentioned, attach the glass to the side wall. Don't have any glass doors. just leave that open w/that one glass panel on the pony wall.

    (why are you doing a bar? shouldn't it be frameless?)


    in any case, do not sign off on this 'custom work' until it's fixed.

  • 7 years ago

    I have French glass doors going into the shower and personally like having the bar.

  • PRO
    7 years ago

    Which bar? The one just outside the bathroom door?

  • PRO
    7 years ago

    Mark has been to the bar. I'm in one now. We should both refrain from further comment?

    I'd like to see the bath plan. Is that a comment?

  • 7 years ago

    What is the actual width at the front and back? How long is that wall? How far out of square is it? From the picture, it's hard to tell if it's the angle of the photo or if it's out of square by a couple of inches or more?

    Would really help to have some actual measurements and the actual plan (please forgive me if you've posted this info already, I read every comment but could have missed it).

    If it's as far out of square as it appears, then absolutely the builder should correct it. I think the point on the "custom" vs. "semi-custom" or developer is merely that you will likely get a far better response from a custom builder who is usually invested in the quality of each and every home they build.

    I understand liking the black french door look. I do too (but I don't like cleaning glass so the doorless/glassless shower is my favorite :) )

  • 7 years ago
    Here is an additional photo. The wall in question is the one on the left.
  • PRO
    7 years ago
    last modified: 7 years ago

    I'd say a bigger issue is whether the spout/water on the wall mount vanity sink faucets ever manage to actually hit the sinks.

  • 7 years ago

    ok, make more sense as to why you have the bar. (or why some people go to bars)

    when they cut your countertop, didn't someone casually mention, "hmm, this pony wall isn't straight. there may be issues down the road". ? No ?

    Obviously it's too late to redo it. Is it really noticeable to you? What do the builders/contractor say?

    doing another cap piece would be about all that would work at this point.

  • 7 years ago
    Looks like the inside wall is square and the framers added an inch or two to their measurements and screwed up the outside part of the wall. How do the cabinets fit? Have a look at the back of the right side drawers to see how the cabinet was squeezed in. Seems to me that there were too many contractors involved in trying to accommodate the out-of-square wall for the GC not to know already.
  • 7 years ago
    last modified: 7 years ago

    .The faucets are directly over the drain (actually slightly in front of the drain).

  • PRO
    7 years ago

    At this point? None of it matters, since the ONLY fix is to cut a new top for the pony wall, to look square and true, and ignore all else.

    The builder isn't going to do more than that. Any other solution is a gigantic rig-a- ma- roll that won't happen. Get some $$$$ back for angst, and after two weeks of using the bath, it will become a non issue.

  • 7 years ago

    C Shaw, really sorry for your experience. I hope you get a resolution that works for you.

  • 7 years ago

    Geoffrey's idea might be the best route if your GC won't redo more.

    It's such a nice design, too. Good luck!

  • PRO
    7 years ago
    last modified: 7 years ago

    Know thyself, BUT. With a new top on the pony? Not noticeable is my bet. " First do no harm" and then wait. Don't do the OCD stare at it either. There is always some imperfect thing in any new build and I care not how custom or expensive that build may be. Call it the "human" aspect of anything, and yes...... even the most "perfect" ? Are not exactly that. Perfection and the pursuit of it can make you ...................not much of a happy camper in the end.

    User thanked JAN MOYER
  • 7 years ago

    Can't believe I'm saying this but I agree with Jan (are unicorns next?) and a new cap on the wall is not only the most expedient fix, but the visual will fool the eye and brain to see it as square. As for accepting imperfection in a new build (or anything for that matter) consider it an enlightened view - the Japanese call it wabi sabi and find beauty in the imperfect.

    User thanked DLM2000-GW
  • 7 years ago
    last modified: 7 years ago

    I’ll be getting with the foreman. They’re just going to have to bite the bullet and pay to have the glass removed and reinstalled $$$ AFTER putting a new cap on. THANK YOU ALL!

  • PRO
    7 years ago
    last modified: 7 years ago

    Good call! Merry Merry! Let there be dancing unicorns : )

  • 7 years ago

    I have a beautiful (to me) custom home. We have an issue that was pointed out to me by a certain sub contractor at a point when it would have been a royal, I mean ROYAL pia to correct it. We were almost ready to move in. A major job to correct a purely cosmetic issue. A cosmetic issue that we would be looking at every single day.

    should I have brought it up? I decided not to and did not tell my husband about the issue. I knew he would never notice. I swore the sub to secrecy. We have since moved in and have had lots of family here for lots of visits. No one has noticed it...but me because I know about it. And I will never tell.

    I say forget it about it and enjoy your home. The bathroom is gorgeous and remember that no matter how hard you try, your house will not be perfect.

    User thanked ILoveRed
  • 7 years ago
    Contact builders