Hello - we would like to address your concerns:

1) if you say that the whole in your ceiling is larger than the canopy included with this light, did you have another light hanging from there, or was it a pot light? If it was a pot light, and you are changing from a pot light to a hanging fixture, you would need to purchase a conversion kit from your local hardware store (or maybe Houzz sells it as well????). If there was a hanging light there before, then the opening in your ceiling is not standard size - our canopy is standard size 4.75 inches in diameter - most openings have a 4 inch plastic/metal box inside the ceiling - so our canopy covers it up nicely. You may consider adding a ceiling medallion to cover the opening.

2) There is no part C or D for our product on page 15. However, if you referring to the washer and nut at the bottom of the page, those should be attached to the metal part that fits inside the glass shade. You need to unscrew these parts first, put the metal part of the fixture into the glass shade, and then use the washer and nut to secure the glass shade to the fixture. If you still cannot find these items, we would be happy to send you replacements. However, when Houzz contacted us, they gave us a wrong purchase order number - so we need your PO number - please contact Houzz again about this and we will solve that problem for you.

3) In regards to color, the metal finish on this product is brass - that is clearly written in product descriptions - unfortunately, we do not have a bronze version...

My terminology is not correct. I was referring to the hole in the glass - not the ceiling.

I JUST NOW UNSCREWED THE OUTER PORTION OF THE BRASS AND IT FITS THROUGH THE HOLE IN THE BLU HAND BLOWN GLASS. AND I FOUND THE WASHER.

I placed the washer inside the glass, over the hole and then put the part that holds the light bulb inside. I will show the electrician what I did and he can figure out where the small green bolt goes. I assumed the washer went inside the blown glass in order to protect the hole when we change light bulbs. Is this correct?

I believe the brass goes nicely with the blue color and my entry way has a brass ceiling fixture. My style is eclectic and I'm looking forward to this new addition.

Thank you for your prompt response. I will speak to Heaven at Houzz on Tues., and inform her that I received help from you. Jode' Stella

The small green bolt goes on the bracket that the canopy screws into and covers.