Advice on designer billing

7 years ago

Hi - my designer charged me for her assistant’s time opening up a trade account with a vendor I requested an item from - as she did not already have one. I am wondering if this is fair given that now when any of her other clients want something from said vendor - or she can even suggest it - I paid for that. Should this be the cost of doing business for a designer? I want to do what’s right so advice appreciated!

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Comments (3)

PRO
Patricia Colwell Consulting
7 years ago
You requested this so now what do you think should happen? IMO this was your problem and you paid to have it solved end of story.
Depo
7 years ago
A design assistant's time is always charged to the client. No matter what they are working on for you. You are lucky she charged her assistant's hourly and not hers. You requested the item from said vendor. Your designer could have said she didn't have an account and had her assistant find said item for you at retail. You then would have been paying more for the item and you would have been paying the design assistant's salary for more hours that the time it took her to open a trade account.
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PRO
JAN MOYER
7 years ago
last modified: 7 years ago
I'm sure this was at LEAST an hour. Unfair? No.

Fill out application, provide other trade accounts./provide/apply for credit/ scan fax tax exempt number. and on and on. Who do you think should pay? : )

Why are you shopping when you HAVE a designer?