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molly_macgregor

where is the countertop and sink?

6 years ago

When I purchased this vanity, there was NOTHING in the description nor the pictures that indicated the counter and sink were not included. The description was recently altered to be more clear. But the product specifications still refer to the marble counter and sink. My calls and emails to try and figure out when the sink is coming have gone unanswered. I feel misled by the seller and frustrated by houzz customer service department. Where is the countertop and sink?

Empire 30" Wash Stand and P-Trap, Gold · More Info
Featured Answer
  • PRO
    6 years ago

    You are able to purchase the set with countertop and sink here:


    MPN: EP30C-0600

    https://www.houzz.com/products/empire-30-wash-stand-p-trap-and-counter-top-with-basin-prvw-vr~140208589






    Comments (8)

    • PRO
      6 years ago

      We apologize for the confusion and inconvenience. This SKU includes washstand and p-trap only. The sink and countertop are not included.

    • PRO
      6 years ago

      Ok so where do we purchase the top! This is obserd!

    • 6 years ago

      Thank you. All 3 colors are sold out. Is this why those components weren’t included in my shipment? Do you know when they will be in stock?

    • PRO
      6 years ago

      Checked overstock and the description there says it included countertop but someone got without! This is such a beautiful sink I wish you guys could get this fixed up! I really don’t want to have to change the entire design of the bathroom now we love this sink ow an we fix this!!!! Would you be willing to send us a top? And then work On fixing the listing for others and I will get great photos and make sure to scream from a rooftop about how much we live this sink!!!!!

    • PRO
      6 years ago

      @Molly MacGregor If you ordered just the washstand in a listing, the countertop and sink are not included. Please check with Houzz for your order.

    • PRO
      6 years ago

      @SLD Interiors Top cannot be ordered separately. You may consider order the whole set which has Wash Stand, P-Trap, and Counter Top With Basin.

    • PRO
      6 years ago

      It’s sold out in all colors

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