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lucigabrielle76

Sofa that doesn't get lumpy back cushions within months?

6 years ago
last modified: 5 years ago

UPDATE: BOUGHT A NEW SOFA 5 MONTHS AGO THAT I'M VERY HAPPY WITH; SEE MY POST IN THE THREAD BELOW WITH PHOTOS.


After 25 years, it's finally time to replace our sectional. Because of the size and shape of our livingroom (SMALL!) a symmetrical/corner sofa that is 98" or less is really the only option to maximize seating. With our current sectional, which is 97" on each side and seats 5, plus a small accent chair, we can comfortably seat 6 for movie night.

I am also looking for something with a clean, not bulky, modern vibe. Oh, and it has to be comfortable and well-made/sturdy as it is really our only indoor seating other than the dining table (did I mention we live in a small FL bungalow?) and we practically live on it.

I've been looking at all the usual higher-end suspects and thought I'd settled on Room & Board's York sectional (FIRST PHOTO). R&B has always been highly rated, and our friends have a down-filled R&B sectional that's 7 years old and looks like new. Here's the York in the 93" option, which actually has more interior space than our current 97" sectional due to the narrower arms:


But reading the customer reviews of the York, the number one complaint is that they have no back support and the back cushions become lumpy and creased within months (and indeed, they look awful). The customers complain that they have to fluff them after every use or they look sloppy. I also read some reviews about feathers coming out!

Here are some customer photos of the R&B York with lumpy back (and even bottom!) cushions:




The only other R&B sofa that comes in a small enough option to fit in our space is the Metro, and I read the same complaints! Looking at the photos, it's as if they don't stuff them with enough material, or they are just free-floating fill rather than fill wrapped around foam. There are also complaints with both of some of the "dog and kid friendly" fabrics pilling and snagging.

Here are some photos from customer reviews of wrinkled/lumpy R&B Metro sofas:






WHAT HAPPENED TO R&B ?

Mitchell Gold, Perigold, Crate & Barrell, West Elm, Pottery Barn, and Rove do not have symmetrical/corner sectionals that are small enough. Joybird doesn't even make a symmetrical/corner option - chaise lounge options only. Again, it's important that we can seat 5 people and there is not enough room for a 3-seater sofa + 2-seater loveseat in the space.

Besides R&B, the only other symmetrical sectionals in a small enough size are from Interior Define (the Sloan and the Asher), and Article (the Timber). Here's the Sloan from Interior Define's website:



But again, IRL, the same complaints from customers and same lumps & creases!:




This customer image of the Sloan from Interior Define is distorted by a fish-eye lens and looks like it's bowed in the middle but I don't think it really is - posting just for the cushions:


Whatever happened to sofas with FIRM, STRUCTURED, but still SOFT, cushions?

My parents bought a midcentury sofa set in 1965 and 4 reapholsterings later, it still looks great and is as comfortable as ever. In our vacation home, we have a Pottery Barn foam-and-down-filled sofa that we inherited that must be 20 years old and still holds its shape and structure. I also bought a sofa from Rove in 2009 that was foam with down and looked as good as new after 8 years.

Are all sofas that aren't tight-backs now made this way, with loose-stuffed back cushions that look lumpy and sloppy after a few months? Is this a recent problem of quality declining across the board?

If even the higher-end sofas (R&B) look this way, I'm thinking I might as well go with one of the cheaper options (Interior Define, Article) and plan on replacing it in 5 years.

Any suggestions for a symmetrical/corner sectional that won't look like these within months? I'm especially interested in anyone who has had a sofa for a while who can attest to longevity.

Thank you in advance!

Comments (31)

  • 6 years ago

    Bump

  • 5 years ago

    I’m curious to know if you found something that works. I want to replace a Vanguard sofa and while its a well constructed sofa, sheds feathers constantly and looks like garbage unless you fluff and rotate constantly. I just don’t think maintaining a sofa should occupy so much time and attention.

    Luci Gabrielle thanked Veronica Richards
  • 5 years ago
    last modified: 5 years ago

    UPDATE 2/11/21: We ended up purchasing a leather sectional from Interior Define and we're very happy with it. We chose one that has relatively structured pillows, the "Gaby." Both the back and seat cushions have foam wrapped with down-blend inside an inner fabric cover with sewn "channels" that keep the all feathers from sinking to the bottom. After reading a million reviews, I think the channeling is key to keeping the cushions from looking like crap in short order. And a number of the higher-end sofas didn't have channeling, so it's worth asking about.

    The sectional still looks great after almost 6 months. I do see some loose feathers inside the cushion covers, but the leather keeps any stray feathers from poking through. Not sure whether they'd poke through cloth.

    I do fluff and rotate the back cushions that my husband and I sit against (we both sit in the same places) every day, and I fluff and rotate all the seat cushions once a week, as well as vacuum under the cushions. By "fluff" I mean actually reach inside the outer cushion (not the inner fabric cushion) and break up the lumps of feathers.

    I think that after a couple of years, I may have to put additional foam inside the cushion covers to keep them from "puddling," but it's quite inexpensive to purchase custom-cut foam online in the exact shape and dimension of your cushions. By "inexpensive" I mean relative to the cost of a new sofa, ie., around $200 for the entire sectional. I've also seen a very inexpensive solution where people just stuff bed pillows into their sofa cushions when they start to lose shape.

    If you haven't considered leather, it's the most durable and only looks better with age. Our last sectional was leather too and lasted 25 years. I treated this new one with Otter Wax when we first got it and plan to retreat every 6 months to a year. I wipe it it with a damp cloth (water only) once every month or so. Nothing stains it. I once got some salad oil on it and a bit of Otter Wax took it right out.

    Please also bear in mind that my husband and I practically live on this sectional as we have a very small bungalow without much seating. We both work from home and it serves as my "office" 70% of the time and his 50% of the time, and given the pandemic where we're not going anywhere, is used for many hours every day.




  • 5 years ago

    Can local upholsterers revive your current sofa and make it like new again?

  • 5 years ago

    ital mover - no, it was 25 years old and an ugly '90s behemoth ! See above—I found a new one.

  • 5 years ago

    Luci, I must be missing something. I don’t see an update that shows which sofa you decided on.

  • 5 years ago

    Veronica - right below yours and above Elaine's, with 2 photos.

  • 5 years ago

    Thanks for responding. Oddly nothing shows up on my end. I thought maybe it was my app but I logged in on my PC and still nothing. Weird!

  • 5 years ago

    Veronica, how many comments does it show for you? I show 9 comments, including mine with the new sofa. You could try refreshing your browsers. I'll try posting my comment here without the photos:


    UPDATE 2/11/21: We ended up purchasing a leather sectional from Interior Define and we're very happy with it. We chose one that has relatively structured pillows, the "Gaby." Both the back and seat cushions have foam wrapped with down-blend inside an inner fabric cover with sewn "channels" that keep the all feathers from sinking to the bottom. After reading a million reviews, I think the channeling is key to keeping the cushions from looking like crap in short order. And a number of the higher-end sofas didn't have channeling, so it's worth asking about.


    The sectional still looks great after almost 6 months. I do see some loose feathers inside the cushion covers, but the leather keeps any stray feathers from poking through. Not sure whether they'd poke through cloth.


    I do fluff and rotate the back cushions that my husband and I sit against (we both sit in the same places) every day, and I fluff and rotate all the seat cushions once a week, as well as vacuum under the cushions. By "fluff" I mean actually reach inside the outer cushion (not the inner fabric cushion) and break up the lumps of feathers.


    I think that after a couple of years, I may have to put additional foam inside the cushion covers to keep them from "puddling," but it's quite inexpensive to purchase custom-cut foam online in the exact shape and dimension of your cushions. By "inexpensive" I mean relative to the cost of a new sofa, ie., around $200 for the entire sectional. I've also seen a very inexpensive solution where people just stuff bed pillows into their sofa cushions when they start to lose shape.

    If you haven't considered leather, it's the most durable and only looks better with age. Our last sectional was leather too and lasted 25 years. I treated this new one with Otter Wax when we first got it and plan to retreat every 6 months to a year. I wipe it it with a damp cloth (water only) once every month or so. Nothing stains it. I once got some salad oil on it and a bit of Otter Wax took it right out.


    Please also bear in mind that my husband and I practically live on this sectional as we have a very small bungalow without much seating. We both work from home and it serves as my "office" 70% of the time and his 50% of the time, and given the pandemic where we're not going anywhere, is used for many hours every day.

  • 5 years ago

    I also don't see it, so its not just you.

  • 5 years ago

    Tina, I just posted the review of my new sofa right above your comment, this time with no photos - can you see that one?

  • 5 years ago

    It is not showing up. Can you just tell us which one you purchased? TIA

  • 5 years ago

    Veronica & Tina: I got the Gaby L-shaped sectional from Interior Define in Palomino Leather. If you can see this I'll try to post my review in smaller sections. https://www.interiordefine.com/shop/gaby-family

  • 5 years ago

    I’d like to read your review too. I’ve seen this one online, one of the few I like so far. Which seat depth did you get, and how tall are you may I be so bold? Your room sounds very similar in size to mine.

  • 5 years ago

    Anne: we got the 24" seat depth but in reality it's only about 21.5–22" deep. My husband is 6'2" and would have preferred an extra couple of inches, but finds the depth acceptable. He "lounges" but with his feet on the floor or on an ottoman in front of him. I'm 5'7" and think it's perfect when sitting upright with feet on the floor, but since I always sit in the corner seat with my legs up, and also lie on the sofa, I'd have preferred the full 24," which was the depth of our previous sofa. Interior Define believes it was a manufacturing fluke, and they did provide photos of a Gaby in the warehouse, showing it measures a full 24" seat depth, so perhaps they're right. They offered to either replace it with a new sofa and waive all shipping fees, or offer us an additional 15% refund (we got it originally for 15% off just by asking). We opted for the refund because it's not that big an issue. We felt the deep option (which is 4" deeper) would definitely have been too deep and would have looked like "too much" sofa in our small LR. 24" would have been perfect but hey, we got what seems like a very good quality L-shaped leather sectional that we still love for $4549, so I can't complain.

  • 5 years ago

    Veronica/Tina/Anne: REVIEW PART 1): We ended up purchasing a leather sectional from Interior Define and we're very happy with it. We chose one that has relatively structured pillows, the "Gaby." Both the back and seat cushions have foam wrapped with down-blend inside an inner fabric cover with sewn "channels" that keep the all feathers from sinking to the bottom. After reading a million reviews, I think the channeling is key to keeping the cushions from looking like crap in short order. And a number of the higher-end sofas didn't have channeling, so it's worth asking about.

  • 5 years ago

    Veronica/Tina/Anne: REVIEW PART 2): The sectional still looks great after almost 6 months. I see some loose feathers inside the cushion covers, but the leather keeps any stray feathers from poking through. Not sure whether they'd poke through cloth.I do fluff and rotate the back cushions that my husband and I sit against (we both sit in the same places) every day, and I fluff and rotate all the seat cushions once a week, as well as vacuum under the cushions. By "fluff" I mean actually reach inside the outer cushion (not the inner fabric cushion) and break up the lumps of feathers.

  • 5 years ago

    Veronica/Tina/Anne: REVIEW PART 3): I think that after a couple of years, I may have to put additional foam inside the cushion covers to keep them from "puddling," but it's quite inexpensive to purchase custom-cut foam online in the exact shape and dimension of your cushions. By "inexpensive" I mean relative to the cost of a new sofa, ie., around $200 for the entire sectional. I've also seen a very inexpensive solution where people just stuff bed pillows into their sofa cushions when they start to lose shape.

  • 5 years ago

    Veronica/Tina/Anne: REVIEW PART 4): If you haven't considered leather, it's the most durable and only looks better with age. Our last sectional was leather too and lasted 25 years. I treated this new one with Otter Wax when we first got it and plan to retreat every 6 months to a year. I wipe it it with a damp cloth (water only) once every month or so. Nothing stains it. I once got some salad oil on it and a bit of Otter Wax took it right out.

  • 5 years ago

    Veronica/Tina/Anne: REVIEW PART 5): Please also bear in mind that my husband and I practically live on this sectional as we have a very small bungalow without much seating. We both work from home and it serves as my "office" 70% of the time and his 50% of the time, and given the pandemic where we're not going anywhere, is used for many hours every day.

  • 5 years ago

    Anne, did you get my answer about depth and the review I just posted in 5 sections?

  • PRO
    5 years ago

    For those not wanting to purchase something made in China, consider Maiden Home.

  • 5 years ago

    Design Girl, they didn't have an L-shaped sectional small enough for our space (93" or less on each side).

  • 5 years ago

    Luci Gabrielle, your reviews finally appeared! Maybe they were pending approval... I really have no idea how Houzz moderates these things. But thank you so much for sharing. Your sofa looks great in your space. Where did you find your accent tables and chair? I just set my heart on the Sloan from Interior Define and your feedback is reassuring. My husband and I really prefer the feel of fabric over leather and we may opt for the all foam cushions just to avoid something that requires regular fluffing.

  • 5 years ago

    Oh I love the Sloan, too, Veronica! That was the other one I was considering. Overall I think the ID quality is excellent and Customer Service was very responsive and a pleasure to work with. One note: the sofa was delivered with the legs attached, but they weren't screwed in tightly (may have loosened during shipping), which caused a creaking sound until we figured out the problem. So be sure to double-check that the legs are screwed in all the way!


    Side Table is the Reeve Side Table by West Elm (https://www.westelm.com/products/reeve-mid-century-side-table-marble-h955/) and is a "marble veneer." West Elm has a matching round coffee table too (https://www.westelm.com/products/reeve-mid-century-coffee-table-marble-walnut-h520/), but I bought this one - which is the James round coffee table from Belham Living - first and actually like it a bit better. It's solid marble instead of veneer, and was about $200 less than the West Elm. I think it may be sold out, though, as I can't find it online. Found this one on eBay for $100 more than I paid: https://www.ebay.com/itm/143797146260?chn=ps&norover=1&mkevt=1&mkrid=711-117182-37290-0&mkcid=2&itemid=143797146260&targetid=1070198977085&device=c&mktype=pla&googleloc=9011572&poi=&campaignid=11612591250&mkgroupid=113642466472&rlsatarget=pla-1070198977085&abcId=9300457&merchantid=6296724&gclid=CjwKCAiA65iBBhB-EiwAW253WwHcNI42fLpQ7h-AD2j-7dkyqjav8XDOKvzPd_vYYlv4J5naOQYwvRoCCJQQAvD_BwE

    Something I learned about marble and marble veneer is that you have to use coasters because liquid etches it!

  • 2 years ago

    Trying to revive this old thread to see how the Gaby held up and possibly hear about other small space sectionals- thanks in advance

  • 2 years ago

    Take cushions to upholsterer for cushion refills. Seems all manufacturers use poor grade fillings

  • 2 years ago

    I think the difference between recent sofas and old ones is old ones used springs covered in layer of foam and feathers.

  • last year
    last modified: last year

    https://insidersguidetofurniture.com/worst-and-best-sofa-sectional-reviews-for-2024-2/ This article goes through the quality and longevity of 66 sofa brands. Sofa quality has been going downhill but there are a few good brands left. Even with the good brands it is best to go with the most expensive cushion option. 100,000 rubs for the fabric. I am searching for a sofa with a tight (firm) back. For the one we have with a tight back, we just replace the seat cushions as needed and the sofa keeps going. It's covered with Surefit covers now that it is 40 years old. Not replacing it until we are done with dogs.