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Hoyas House Plants

Member locked out!

6 years ago

Our friend, Karen S, NYC, says she got logged out of HOUZZ and can't get back in. She can't seem to get help from the admins. Does anyone have a suggestion for her on how to get back in? She says for some reason, it's not recognizing her email address. I seem to remember having this problem at one time - it didn't seem to recognize my HOUZZ "handle"...

Denise in Omaha

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Comments (5)

tsugajunkie z5 SE WI ♱
6 years ago
I tried clicking on her name in another post and got a blank page. Other folks I tried worked. Sadly, only Houzz may be able to correct it.

tj
gardengal48 (PNW Z8/9)
6 years ago
"I tried clicking on her name in another post and got a blank page."

When that happens, it usually means that account has been deleted. If not intentionally by the account holder, then by Houzz admin.
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floral_uk z.8/9 SW UK
6 years ago
It's happened to be a couple of times. You can just start a new account with a new name and new email.
Meyermike(Zone 6a Ma.)
6 years ago
last modified: 6 years ago
That is a shame. I know she has been a part of these forums for years and has always helped many here. I hope it gets figured out soon(
cactusmcharris, interior BC Z4/5
6 years ago
Mike, six weeks ago this happened. Doubtless she created another account, or doesn't wish to.

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