None if that is correct. You are unfortunately mostly likely looking at at gut and do-over.

You should really find out from your contractor what their waterproofing plan (materials and method) was/is. If they can't explain it, ask them to redo the whole thing. If they won't, they quit. If they will, let them try, then fire them after they fail again.

To search for a replacement tile professional:

Here are 2 organizations with search tools on their websites.

www.tile-assn.com

Click on “find a contractor” and enter your zip code. Let the miles radius be fairly large, like 50 miles or so. The excellent tile pro that built all my bathrooms was on that site in my area, but about 40 miles away bc he was near downtown and I’m in a suburb.

www.ceramictilefoundation.org

This site has lots of good information on it. I didn’t find my contractor on this site, but a lot of people have told me that they had luck with it. Here’s where you click to find a contractor:

www.ceramictilefoundation.org/find-certified-tile-installers. 

Go here to download a digital version of the TCNA handbook. It’s less than $40. It’s over 600 pages, but you don’t have to read the whole thing. Read the introduction (about 50 pages) and then read the shower chapters. You can skip all the other chapters such as swimming pools, etc. Reading this helped me to learn about the process and industry standards for water proofing and tile installation; it helped me to ask more informed questions and hire better.

www.tcnatile.com/products-and-services/publications.html

Thank you!

Fire and rehire. This time hire a tile professional and get a contract with the proper wording in it,

Unfortunately this is not the way it should be.