I had new LVT installed in my condo last month. I'm overall loving it - but the transitions at my front door and to my tiled bathroom is tacky looking. The transitions available with the line are only very flat and apparently meant to join flooring of similar heights. Lesson learned - I didn't specifically ask this question & only learned this when the installers tried to tell me this is just the way it will look after they finished.

I kind of thought I could live with the front door, despite the fact you can see the plywood of the door jamb. But, the bathroom transition showed the concrete below the tile, so I made them pull it out right away (it both looked terrible and was a huge tripping hazard). The installers suggested a custom wood piece, which is fine - but they've brought a version to install last week and the color wasn't even close to a match so they are taking it back to try to fix that, but they didn't seem very confident. I contacted the flooring company & they confirmed that they don't have a matching option in their line, which seems odd to me & honestly, would have probably gone with another brand had I known this was the case.

Any thoughts on this? Are there 3rd party companies that people use for transitions with LVT? I am certain I'm not the first person to have it installed up against tile, so there must be options. The installers kind of seem like they are humoring their overly picky client at this point - but I'm shocked they are willing to call these areas done.

I'm looking for options to bring back to the installers because thus far my suggestions have been pretty uninformed & basically I just keep saying "There must be another option - this isn't acceptable." Thanks in advance for any suggestions you have!