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sue430

Glass countertop issue

4 years ago

We are in the midst of our masterbath remodel, cabinets and countertop were ordered from a local kitchen and bath shop, but were made in italy. The countertop is in 2 pieces, one 48” with an integrated sink, and another rectangular piece 8’ long for the rest of the cabinets. the retangular piece is not the same depth as the sink piece(its supposed to be), so its not flush at the seam as it should be. it also is not cut straight somehow and the store is dragging its feet about correcting this, meanwhile our project is stalled. while i hope, in the end that the store is going to resolve the issue, the contractor has already paid them, as the issue wasnt noticed at delivery. Just wondering what a fair solution might be if we have to ditch the counter and choose something else? i feel that the contractor should have checked everything when it was delivered, but i feel that we are also partially responsible because we chose a store they normally dont work with and who has proven difficult to work with. Just seeking opinions in case it becomes necessary. thanks

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