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DO NOT BUY TREX

Mike Fers
10 months ago

ordered top of line trex lineage Biscayne (they advertise as most popular) color, send me completely 2 different colors. Warranty department tells me its within their tolerance. They tell me the color in the back is the correct color yet all of the trim boards are the darker color. Took over a week for claims department to get back and is holding up my entire summer project. im lucky if this is done by September. Furthermore, trex only offered to send out new boards (only the darker section) with a small credit ignoring the fact i now have to pay for extra labor to rip up, dispose and install new boards!




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