Can you not just get bigger metal covers (sorry can't remember the name for these at the moment) that match your faucet but have a bigger diameter than what is on there now?

@cat_ky thanks; what do you think about the option of a polished nickel escutcheon that covers the hole instead of the marble, similar to this image? The one pictured isnt quite big enough but we think we found one from Kingston Brass that wouod work.

Tell them you want a 50% discount (negoiate from there) and you will get your own escuteons. Warranty is pretty much worthless on natural stone once they are finished installing anyway.

@millworkman they offered a $800 dicount now for the stone and $700 off the install. I think the discount is fair but not 50%. If we can make the metal escutcheon work, we’re leaning towards this solution.

Use the 50% for a negotiating starter. Believe me they do not want this stone back, nor want to bring it back after pulling it out of your kitchen. If you feel the $1500 is fair, accept it. Just know that you hold dam near all the cards in this game of poker right now. They are the ones who screwed the pooch.

I hate the white escutcheon, I mildly dislike the metal one but if I didn’t know it was there I probably wouldn’t see it. That said you are spending a lot on this kitchen, will they drive YOU crazy?

It is one thing to mess up one hole, accidents can happen, but to mess up two ... that is just incompetence.

Ask them why the dummy that messed up the first hole kept going and did more damage?

If they are going to use your material and home as a learning classroom, then they need to be prepared to pay you for the lessons they learn!

We had the same issue in one of our previous houses. Our faucet was stainless, and our builder had a local metal shop fabricate stainless escutcheon exactly as small as it could be to cover the error. I didnt even notice it after a short while. I think that’s probably your best solution if you want to keep that slab.

I'd ask for more money, keep the stone and use the nickel escutcheons.

None of the above. Simply cut a new sink cutout, profile and polish the edge and expose the faucet deck. It will look like you planned it that way.

I dont mind the nickel ones. I could live with that. Just not those marble ones. Most importantly how do you like the nickel ones

Thanks everyone! The sink cutout idea is nice but we dont have a sink with a faucet deck and not 100% jazzed about that route. The PN escutcheons are coming next week on Wednesday and we’ll decide then and share how they look as an option.

Get a sink with a faucet deck please; you can undermount a top mount also. There are no repairs that will come remotely close to looking as nice. You’ll enjoy the better functionality of the faucet deck as well. Way less hassle and expense too.

I am with millworkman - the discount needs to be greater. The stone is a complete loss to them if they have to pull it (well, they will be abe to add it to the many other pieces of stone in their graveyard - maybe someone will be able to cut it down and use it for a powder room vanity - but it will be greatly discounted in price).

They do NOT want the slab back - if the polished nickel escutcheons work, I’d use those + also receive a larger discount.

Joseph has provided a solid solution - however, if you don’t prefer the look of the exposed deck (vs. adding the polished nickel escutcheons), then that won’t work for you.

Update, we got the metal escutcheons that would cover the damage and looks pretty good to us:

For half price counters I could love that.