I'd like to share my experience with Liebherr USA so that others won't get burned as I did!

Model: Liebherr SCB7760IM
Issue: Freezer and icemaker nonfunctional
Experience: Ongoing for 12+ months

I purchased the Liebherr SCB7760IM refrigerator just over a year ago, expecting a premium product from a premium brand. Instead, I’ve had over 10 service calls for a non-working freezer and ice maker, and the issue remains unresolved.

Despite the efforts of my local retailer (who has been very supportive), Liebherr USA has failed to take responsibility or offer a replacement. They’ve been unresponsive and dismissive, and the product has never functioned as promised.

For a refrigerator at this price point, this is unacceptable. I strongly caution others considering this brand. A product that fails this early and a company that won’t back it up is not worth the investment.