no picture

13 years ago

While scrolling through current days pics, sometimes screen is black. Contributors name shows up in lower right corner but no picture. Seems to happen in groups.

Featured Answer

jacrm
Original Author

13 years ago

I'll look into your suggestions...thanks for your help.

Sort by:Oldest

Comments (6)

Jeannie Nguyen
13 years ago
Hi! Would you be able to give a bit more description as to what you're experiencing? Is this happening within the app? Do you have a screenshot to share?
jacrm
Original Author
13 years ago
It is happening when I am looking at the Houzz website on my computer so I'm not sure that would be considered within the app.. As I am browsing the pics in the "what do you want to do today" screen, I'll run into several black screens where the pics should be. Not sure how to share a screenshot. Can screenprint and save to word doc but cannot attach. What's quite unusual is that if I save it to an idea book the pic is there! Have you ever heard of this before?
Related Professionals
Brunswick Architects & Building Designers · Madison Architects & Building Designers · Alexandria Architects & Building Designers · Charlotte Architects & Building Designers · Fall River Architects & Building Designers · Kingman Architects & Building Designers · Pierre Architects & Building Designers · Middlesboro Design-Build Firms · Janesville Design-Build Firms · Bend Design-Build Firms · Tampa Kitchen Remodelers · Peoria Kitchen Remodelers · Durango Kitchen Remodelers · Wenatchee Kitchen Remodelers · Victoria Kitchen Remodelers
Jeannie Nguyen
13 years ago
@jacrm: What browser are you currently using?
jacrm
Original Author
13 years ago
mozilla firefox
Jeannie Nguyen
13 years ago
Is your browser updated to the most recent version? Also, have you checked with your internet connection?