Good Afternoon Gary,
I apologize for the inconvenience. We have successfully added two of the items to our cart without any issue. Please try placing the order one more time and notify us if there is any problem again. Thank you for your patience and we appreciate your business.

Thank you! Can you tell me now how I can input the credit card I use in Japan with the BILL TO address in Japan? The system is not accepting it. Or must I use a domestic card only?

I'll try one more time to ask you folks about credit card matters. How do I get the system to accept my Mastercard that was issued in Japan? Or is it not possible? Simple answer would be fine.

Hi Gary! I apologize for the delay. Houzz is unable to accept international credit cards . Credit card, ship to and bill too address have to be based in the United States.

Okay, then I will re-submit the order using a U.S. credit card- thanks!

Just went on line to re-submit the order using my card and the screen still comes up with the original order priced at $756.00 total under my Shun Kanehara name??? Anyway to get that deleted? Sort of getting to the point where I will just skip the order altogether! Need some help here folks!

Good Afternoon Gary !
We successfully received your order and it has been processed . We will be sure to get your order out to you as promptly as possible. In the meantime, please feel free to contact us if you need any assistance. We are always happy to help.

Thanks very much for confirmation on receipt of my order!

Can you ship to the UK? I would like to buy two of these in polished nickel

My builder just installed these sconces into my new powder room and one of the lamp shades has begun to buckle at the top. What do I need to do to get a replacement?

Hi Sherry! - We sent you a message directly on the marketplace forum where you placed your order. If for some reason you do not receive the message please let us know. We are happy to solve this issue for you and look forwarding to resolving it promptly.