In short, Alden and her team are amazing. I would definitely recommend them to anyone in my family or any friends looking for a talented and thoughtful team of designers who can handle your project from A-Z.
They came up with ideas we’d never imagined and the design elements we liked the most are going to make for the perfect home, while still having a general appeal that sets us up for the future, if and when we were to sell.
For a little more color on our experience with Alden Miller and her team, keep reading.
My husband and I spoke to several designers when we started this journey to renovate our San Francisco condo because we can’t afford to sell it and buy something else with the market being so hot right now. We’re doing an entire kitchen remodel, 2 bathrooms, a fireplace, new floors and paint throughout, and building out a laundry room and mudroom.
Our goal was to do this for as little as possible, while still delivering on the high quality standard of living and aesthetic we’ve become accustomed to. Originally we thought we’d hire a designer so they could be a mediator to our differing opinions about finishes, colors, materials, etc.
What we learned after meeting Alden, is that a designer is sooooo much more than that. Sure they play therapist from time to time and listen to you hem and haw about your life’s choices etc. But Alden takes it much further. Within 20 mins of her being in our home, we were convinced she had the experience and design chops we needed in our court. She was asking us questions about utility, form, and function more so than other designers who just said “yes, that sounds great” to the unfiltered laundry list of ideas we’d been sitting on for years.
She was super honest about the cost of our lofty ideas, the return on those investments, and the schedule for completing them. Rather than say “I think we can make that work” she was transparent and gave us ranges to consider, knowing very well that some concessions would need to be made in order to keep the priorities design elements while staying within budget. She did this knowing very well that the first person we’d potentially cut from the budget is the designer, because the material and labor costs are NOT expendable. But her honesty was refreshing and it made her feel like a trusted old friend, and we realized that spending money on good designs were going to make the rest of the project that much easier once we’re ready to proceed. This has definitely been proven, and confirmed by the many contractors we’ve been talking to. All of them say the more fine-tuned you are with your designs and elevations, the smoother the construction project will be.
Early on she had us complete a questionnaire that seemed a little daunting at first, but once we completed, it was clear why she had us go through that task. It totally helped us reframe how we’re thinking about this project. Since our plan is to live here after the renovation is complete, Alden was making us think about how the flow from one room impacts the others. How moving a small wall, or just rearranging the placement of the fridge can really smooth out our morning routines and eliminate all those little frictions that come with an environment that hasn’t been molded to your lifestyle and needs. The questionnaire served as a reference for her and her team (like Nate Lee the designer she oversaw and had us working with most) as they played around with different designs they could double check that they meet the needs and goals of their clients.
She has a ton of experience with different vendors, manufacturers, materials, products, etc. Anytime we asked her a question, she would first answer it, and then ask us a few in return, prompting us to think more about what we liked and didn’t. Or the pros and cons of hand painted ceramic tiles vs machine glazed. There’s no question, we were underestimating how big a home remodel can be, the millions of decisions that need to be made, and how important it is to get the design right! Because that’s the foundation everything else builds from. Like I said above once you have a solid design and well-drawn elevations, you can take those plans to a GC and say “build me this!” and that’s what we did.
It’s really easy to work with Alden, Nate and the rest of their team. We spent several weeks having meetings at our home on weeknights because we both work, and had several discussions online to go through various designs for the different spaces. They walked us through the pros and cons of each, and were even able to add some color as to what the cost difference would be if we went one way or another. The entire time we felt like we were their only client (knowing very well they had others….one of which we spoke to as a reference), and we felt very safe and welcome in our communications with them.
The renovations will start very soon and we can't wait to show her and Nate the final product!
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