Beckman Builders, LLC

Peter,
Thank you for sharing another thoughtful review and for trusting us with not just one, but two remodeling projects in your home. We truly appreciate the confidence you’ve placed in our team over the years.
It’s great to hear that working with our in‑house designer made the planning process smooth and that the pre‑construction walk‑through helped set clear expectations for everyone involved. We’re also glad that the communication with your project manager kept the project moving at a steady pace and made you feel well‑supported throughout—whether you were home or traveling.
Our carpenters and subcontractors take pride in their craftsmanship, professionalism, and daily cleanup efforts, so your acknowledgment means a lot to the entire crew. It was also a pleasure staying in touch personally as your project progressed.
Your kitchen, first‑floor bathroom, and office space all turned out beautifully, and we’re thrilled to know you are so pleased with the final results. Thank you again for your trust and for recommending Beckman Builders to others. We look forward to the opportunity to work with you on future projects.

The Beckman Builders Team

Thank you for the kind words and for trusting us with your project. It was a pleasure working with you and we look forward to helping you with your next project.

The project began in May 2024, and the final invoice was sent on November 12, 2024. After completion, some warranty issues were discovered that required follow-up.

Per our contract, the project was to be substantially complete within three months of the start date. At the beginning of the project, we were experimenting with Buildertrend schedules internally and did not realize that a draft version had been shared with you. That schedule was not finalized or intended for client viewing. We were learning the system to eventually share accurate project timelines with clients.

During the project, there were several approved change orders that extended the original timeline. For example:

The upstairs door change order extended the project by approximately two months (for door delivery), plus three additional days for painting and one day for installation.

The rot repair change order added roughly three weeks.

When the existing patio door was found to be rotted, a new change order was approved on April 7, 2025. While we failed to document the extended timeline for ordering and installation, the new door was installed by the end of July — within days of its arrival from our supplier.

You are correct that the house wrap was not installed immediately after the old siding was removed, and some water entered the wall system, wetting portions of the new insulation. We investigated and identified affected areas, removing sheathing and any wet insulation as needed, then installing new insulation and sheeting. This oversight was our mistake, but we corrected the issue and repaired the damage.

We also brought in our window and door representatives to assess performance issues. It was determined that one door had arrived warped from the manufacturer and required replacement — unrelated to our installation. Upon further inspection, we discovered that some interior foam was not applied properly and that there were gaps in the old window frames allowing cold air infiltration. While insert windows often leave inaccessible gaps, in this case we did have access to certain areas that should have been foamed. We removed the interior stops, added backer rod, and applied spray foam to seal air leaks.

Regarding the French door, it was not part of the original project scope. A change order was later approved for wall rot repair, and since the door appeared sound at that time, we reinstalled it. When issues later arose, we discovered the frame was rotted and needed replacement — something we unfortunately did not detect earlier.

As outlined in our contract, the homeowner is responsible for providing restroom facilities for workers. This clause was part of the signed agreement and not added afterward. Once you raised your concerns, we added a portable restroom to the project scope.

This project involved a full exterior renovation. There were three alternate exits available during construction. We temporarily boarded off one section of the steps to complete related work, and while we maintained daily cleanup, a construction site inherently involves some debris. In hindsight, adding a temporary safety fence could have provided an additional layer of protection, and we’ll consider that on future projects.

To clarify, we never stated that cold air was caused by high humidity. We explained that humidity can cause window condensation — something you were also experiencing — and that drafts were likely due to insert window limitations. Later, we found that during interior stop rework, small openings were created, allowing air movement, which we then sealed with foam. We continued investigating and addressing each concern until the issues were resolved.

We had already applied a discount on the final invoice to acknowledge the inconvenience you experienced. When you requested an additional discount, we proposed a settlement agreement. Ultimately, you chose to pay the full balance rather than enter into the settlement.

We understand this project involved several challenges and sincerely regret any frustration it caused. However, we believe we acted responsibly, addressed all issues, and stood behind our work throughout the process.