SeaGate Homes LLC

Avoid Seagate Homes Working with realtor Derek and manager Heather was frustrating from start to finish-poor communication, no flexibility, and even simple requests were denied. Promises were made and inaccurate information was provided by Derek, then later dismissed as "poor training." When these issues were escalated, Heather avoided interaction, leaving no one to address or correct the situation. The contract is completely one-sided and designed to benefit the builder. It effectively forces you to close no matter what-even if the appraisal comes in low. If that happens, they will remove closing cost concessions and leave you covering the difference. Everything is on their terms. No accountability, no willingness to work with the buyer. Avoid Seagate Homes—it will save you significant headaches and frustration from what should have been an exciting experience.

After 2 yrs in new Spec Home (builder chooses all options / upgrades, then sells as it), received Palm Coast Water Dept phone call, advising that the meter was showing unusually high consumption. Found pond between my house and neighbors, soft ground, and water running down the street gutter to the basin. Shut off water at the meter, dug a hole adjacent to the driveway where the ground was softest. At only 7 inches below grade, found multiple piping. Should have been simple to determine the water service because by Code, water service is required to be PVC Schedule 40. These were all thin wall pipes. Turned the water back on, determined leak was from under driveway. Took several pictures, sent to SeaGate. Concerns: the leak was from under the driveway; no way was I going to allow the driveway to be dug; Bldg Code states water service must be Schedule 40, and must be buried a minimum 12 inches below grade, these were thin walled pipes at 7 inches depth. SeaGate sent a construction manager out, then issued a work order for a plumber, but never told the plumber we were without water. A day later, Plumber came, he was also concerned about what I found, made temporary repair, stated they would return in a week after SeaGate provided further direction for repair or replacement with proper material. Following week several holes dug in the front yard and a trench through side landscaping to trace this line for replacement, to no avail. Eventually determined these houses have two public water service lines off the meter. One line feeds domestic water and one feeds irrigation system. Also determined it was the irrigation service that failed. Original contractor failed to glue a seem under the driveway where two pipes connect. It took two years of constant water pressure to eventually push the pieces apart. SeaGate had no detailed plans showing any of this underground pipe, had they, this would have been a simple fix and my yard & landscaping would not have been dug. After I moved in, I had an irrigation well dug, so this builder installed irrigation service was no longer needed. Plumber capped it off at the meter. Problem solved. I inquired of SeaGate regarding the cost of water leaking several days prior to Water Dept phone call. I was instructed to send copy of this & prior bills for review. I did that. I received notice from SeaGate stating because I installed my own irrigation well, this failed water-service was "not covered under warranty," and that, they paid for the plumber's time and fix, as a courtesy, but would not reimburse me further. I, questioned this. My home was a spec home, I did not request an irrigation service, they chose to do so, and by the way, it was included in the price paid for the house. I reminded them that they also chose my appliances, yet had I decided to change one out, and the electric wiring was faulty, that would not resolve them from fixing it. I absorbed this cost, and the cost of fixing my yard and landscape.

RUN, RUN, RUN if you are thinking of building with Seagate Homes. Whatever you are doing, if you are in the market for a builder, take your money and run away as far as you can from Seagate. We were told on the onset it would be 12/14 mos. to build, as were others, it is now 20 MONTHS INTO THE BUILD, and they are still not finished. DO NOT, if you don't want an ulcer, have this builder build your home. We procured them to build and signed a contract in November 2020. It is now May 2022 and they are still building. I have an ulcer that isn't getting any better, and under a doctor's care. These people could care less about you or your home. They have also committed a crime against seniors, since we have paid for the building of our home in its entirety, and they are still b u i l d i n g. Don't put yourself through the misery. See if you can find a real reputable company to build for you, and check them out thoroughly before hiring them. Building with this company is the worse thing that you can possibly do, and that has ever happened to us. I advised you not to do it for your health and your sanity.