Drees Homes

They lied to us about our lot and the wooded area behind our home remaining intact. It was the main reason we chose the lot. One year later over half the trees were taken down. When I inquired about this I was told it was for a walking path and to basically suck it up. They didn’t care that we were misled by our salesperson.

As a retired military and federal government professional, my decision to purchase a Drees home was made with the expectation of finding a permanent, "forever" residence. However, based on our experience, I cannot, in good faith, endorse or recommend Drees Homes to any prospective buyer. To do so would be deeply irresponsible given the profound issues we've encountered. Our Drees home has been officially deemed unlivable due to widespread toxic mold, a direct consequence of significant construction negligence. Over an eight-month period, Drees Homes engaged incompetent remediation workers who, across three separate attempts, failed to properly address the mold contamination in our home. As of June 2025, despite these three failed remediation efforts, our home remains contaminated with toxic mold. This is not an isolated incident. We have communicated with at least ten other Drees homeowners within two sections of the Meridiana subdivision, all of whom have either experienced or are currently battling mold issues. Furthermore, I have spoken with Drees homeowners in Austin subdivisions who invested over one million dollars in their properties, only to find them uninhabitable due to mold. In our case, Drees replaced HVAC units and added spray foam to the attic, but critically, they never gutted the contaminated walls and ceilings where the mold originated and proliferated. Our family suffers from severe mold allergies, and we are experiencing numerous debilitating symptoms from this toxic exposure. Adding to our concerns, an investigation initiated by me with the Texas Department of Licensing and Regulation (TDLR) has unearthed troubling evidence. This investigation revealed that companies paid by Drees have issued fraudulent clearance letters, falsely claiming our home was free of elevated mold levels. In another alarming instance, a Dallas-based company, also a TDLR mold advisory board member, issued a six-page report to Drees stating our home was mold-free and required no remediation. However, this company never physically visited our home to conduct an investigation or perform required mold testing, a mandatory protocol for TDLR-licensed Mold Consultants. We have learned in the process that we cannot trust any company paid by the builder. We have learned to pay independent testing companies, in order to confirm the results given to the builder from companies they have paid. If you have a mold issues, we recommend Texas Mold Inspectors; they provide detailed mold testing with integrity. Despite presenting Drees with independent mold testing reports confirming the continued presence of mold and formally requesting that they engage a new, competent remediation company, they are now exhibiting significant delays and a lack of action. Compounding these issues, we have recently discovered that our property also has foundation problems. You have been warned!

Horrible!!! They refuse to admit they have crappy workmanship and getting them to fix their mistakes is like pulling teeth!!! Would NOT recommend Drees to anyone! AVOID THEM!!!!

Drees built on my lot and absolutely ruined it. Although not requested, I got the G.O.T mid evil moat option. Floors sound like walking on rice crispy treats, outdoor living design specifics not disclosed and don’t make sense, faulty electrical work, terrible customer service, and liars throughout the process (hind site 20/20). Choose a different builder!

Drees built our most recent home and we are dissatisfied. We have built three new homes in the past tens year and the Drees homes is the most disappointing. There are functionality and other issues that we have had to pay out of pocket to fix. I would not recommend them.

We are currently in our second Drees home. We purchased in 2002 when we first moved to Texas, and again in 2016 when we were looking to right size as empty nesters. Drees builds a quality home with attention to detail. The floorpans flow efficiently, and they seem to know how to make every room functional with extra touches. Most of all, their customer service is second to none. We may purchase a retirement home soon, and will be looking again to Drees for the perfect home. It was a pleasure working with Regean Choate and Bill Kick. They are two outstanding professionals and a great asset to your company!

Every aspect of the building process was fantastic. Their design center is top notch (many fantastic selections to choose from) and their sales personnel and production team are even better! Very happy with my decision to choose Drees Homes to build my dream home!

Drees Homes Nashville, TN The presentation is too good and that is exactly what got me. You get less house and more worries when you deal with Drees. The reason i decided to build my house with Drees instead of other small builders was obvious, i wanted peace of mind. You will see what kind of peace of mind i received in this deal. There has to be a reason why this company is not registered with the Better Business Bureau or why you cannot review them on their Facebook page and such. They use the same semi-skilled workforce that anyone else will, but want to charge you custom and quality prices. You will be pushed and convinced to close with a punch list and once you do, the fun begins. You will now enter in your brand new home and the first thing on your list is to fight with them to make things right, that were wrong to begin with. Waste your time on scheduled repairs, touch ups and most importantly, you will have to remind them everyday what is pending. What to expect when you build your home with Drees floors may creak and squeak, if you have two window arches, one may be curved and the other may be straight, then one may be black and the other may be white, walls may be uneven, glass may be chipped, windows may be scratched, cabinets may be uneven, decks may come with splinters, concrete patios may have scars and stains, paint job may be at beginner level, house may be unclean, sod/grass may be dead, dry and incomplete, electric outlets may not work and a lot more if you are lucky like me, you will get your house with all of the above and while the house is being built, the biggest catch is the part of the project where they do a cost plus with you, the site prep, huge headache and a bottomless pit where they will throw your money like they want and the biggest surprises will come from there. The pictures that i have posted here are from days after the closing of the home. Staff is rude, greedy, unprofessional and all they care about is you signing the contract. After that they want to save and squeeze every penny from this project and you will be treated as if you do not exist. They say you work all your life to build and pay for your home and companies like this one and their employees will rob you of the joy of owning your dream home. You will own a home they build and it is possible that at some point in time everything may be alright if you are very lucky, but the experience will be stressful and bitter. They will use assumptions, arguments and give you stress instead of accepting their mistakes and making things right like they are supposed to be. One day after the closing of my home, i saw a couple standing by my sidewalk and wondering if they could see my house, as they wanted to build one and they were doing their research. I gave them a tour of my home, put in a good word for the builder, gave them the realtors number and the builders representatives number as well. Wish i had not done that.

Nathan Ledbetter told us many lies to make a sale. So many obvious problems. Half our house was not insulated. Crawl space was not built high enough. Nobody in the Brentwood location takes ownership.

I waited 90 days to write my review to see if my frustration would subside. It has not. My experience with Drees was without a doubt the most frustrating and painful experience I’ve ever had as a consumer. We did a semi-custom build on our own lot and I came as close as possible to walking away from my initial $50k down payment because of how bad the experience was. I could write a novel on how bad the experience was, but will give some of the highlights for brevity: 1.We built on our own land and their estimate for the sewer was DOUBLE what they quoted for the entire land prep and TRIPLE what they quoted specifically for the sewer. This was after making us wait a month to close on the land in order to investigate the feasibility of building there in the first place. 2.As we neared the close, I noticed they hadn’t finished the driveway. A week before close, I asked why and the builder told me the other neighbor had asked that they not finish it because he was thinking of connecting the sewer. A week before close and this was the first I had heard they weren’t planning to finish paving my driveway (I had paid and extra $10k for a paved driveway). They ended up paving it was very narrow at the end. I ended up having to pay to widen it and build a retention wall after closing. 3.We also asked for 8-foot ceilings (versus the standard 9-foot) because it heats the house more evenly and it’s easier to change lightbulbs. They made the change, but didn’t explain the impacts. Now, half the ceilings are 8-foot and the other half are still 9-foot or greater (the foyer is 12-foot I think). Also, the change in framing meant that an upstairs closet has a 15 inch step-up rather than being flush with the floor. 4.We have a propane fireplace and they didn’t install the line until a couple days before close. However, they forgot to include a key so that it can be turned on from the inside and the cap on the outside to hook-up the propane is sealed shut. I’m still working with their warranty department to get the necessary installation done so we can use our fireplace. 5.When we closed, there were 2 broken windows and a broken window frame in the house (It took a couple of weeks to get them repaired). The broken window frame had been like that for months prior to the close. 6.On average they say their projects take 7 months to close, ours took 15 months. This in and of itself wasn’t all their fault, but our account manager repeatedly made me feel that they were doing me a favor to build my house. He complained to me more than once about the cost they were carrying while waiting to get started. 7.Despite the time it took to build, they demanded we have all of our light fixtures picked out months before they ever broke ground or even cleared trees. They also made us pick were the hose bibs would go which is really frustrating now because they’re in bad locations relative to the lay of the land, but we didn’t know that until they broke ground and then were so consumed with all the other issues that we never addressed this. 8.One issue related to the delay that was their fault though was that they didn’t tell the next door neighbor they were going to tear up his driveway to run the sewer line. The neighbor understandably got upset and the sewer company refused to move. I ended up having to broker a conversation between the sewer company and the neighbor to smooth everything out. 9.Before they started clearing trees, they asked me what I wanted to do with them. Wanting to save money and not being super familiar with how much needed to be cleared, I suggested they just push them to the back of the lot (its 4 acres and only 1 acre was cleared). This resulted in a 15 foot tall stack of trees and debris. I wished they had explained that to me before, as I ended up having to pay more for them to turn-around a burn it. 10.We were trying to keep the top of the driveway and the walkway to the house flat so my disabled mother-in-law (she wear’s braces) could walk on it. I discussed this several times with the builder that it needed to be flat, but it ended up being slanted. I also needed a ramp built for her. They’re deck builder was never able to meet with me at the property, so I had it built by professionals after we closed. We DID end up closing and I rated them with 1s on many areas in the closing survey. Not 15 minutes after we left the closing, our Drees account manager called my wife (not me whom he had dealt with throughout the process) to complain about the score we gave him. At no point did he apologize or even try to understand why we rated them as we had, he simply complained that our score was unfair. It was very unprofessional but not really surprising. I hear they do neighborhood homes nice, but their service on the custom homes is complete and utter rubbish. I would never recommend them to anyone.

We built a Belterra on our dream lot with Nathan and the whole process was fantastic. Any build will have its bumps, but Nathan helped us navigate some complex permitting issues and Drees delivered us a wonderful finished product. We have had a couple of warranty related items that have all been addressed very timely. The Nashville market has had unique challenges in 2016 with a shortage of skilled laborers and a booming housing market. This is causing ridiculous pricing and lengthy build times with many local builders. As one of the top home builders in the area, Drees has a large network of subs that just get it done. We moved in on-time and with instant equity. We give our highest and unsolicited recommendation to Nathan, Mark, Jen, Rob and the rest of the Design Gallery team. Thanks for all of your hard work!

We built our home with Drees and it was a fun and exciting experience. We met Allison in 2015 just as we started to give up on house hunting. She kept in touch with us and informed us of the new development and we moved in January, 2016. Drees is great with communicating and keeps you informed with every step of the building process. Allison and Rob were key in making sure all our questions were answered and that we were pleased. The level of service provided was more than we ever expected. Even after the project was completed they continued to make sure we were happy with our new home. I would definitely build with Drees again.