HideAway Screens

Extremely disappointed with this supplier. They sent us the wrong panels, panels meant for another client, and instead of fixing their mistake by sending replacements immediately, they put the entire burden back on us. We were told we had to repack and prepare the shipment ourselves to return the panels they incorrectly sent. Even worse, rather than sending us the correct panel, they claimed they were “waiting for the other client to return theirs.” Our panel was sent to someone else, yet we were the ones held responsible for correcting their error. Completely unacceptable and a waste of our team’s time.