WALLACE CONSTRUCTION GROUP LLC

Hired Wallace Construction Group to remodel my bathroom and it was a wonderful experience. The final results were just what I was hoping for. They are easy to work with and have great follow up as well as fantastic attention to detail.

Hired Wallace Construction Group for water damage restoration to my home. Also did a lot of changes and remodeling as well. So glad that I chose this company to do the work. The quality and professionalism of this company was outstanding. Their communication was great and their follow through outstanding. I would definitely hire them again in the future.

We decided to completely renovate our house and expand our kitchen and living space. We took the time to review proposals from 3 different contractors and ended up selecting Wallace Construction Group for our project and could not be happier. What made them different from the others was that Marc had vision. He could see improvements to our floorplan and layout that even we had not considered including adding a full 3rd bath and turning our guest room into a full en suite, not to mention giving us the kitchen of our dreams. The whole process with them was a very pleasant one regarding the planning, the contractors they worked with, the communication and the follow up on the scope. We stayed offsite through the whole project and every night we would pop over to see what had been done and the work area was always picked up, swept and left clean and neat. It was amazing considering just about every wall in the house was either taken down or moved and even the ceiling was opened up. We started our project in February just as covid it and they still worked diligently. I do not think there were more than 2-3 days where no one was at the house working during the entire 6-month project, there was always someone there. Wallace Construction Group really strives for a high quality of work and it shows. When you are looking for a partner in building and/or remodeling your house Wallace Construction Group is a great partner. They do what they promise!

I was referred to them by my realtor. I initially had one small project to complete and dependent on that, I would move forward with replacing all of my floors, backdoors, and other small projects. Mark seems to be very ethical and said all of the right things, but after getting a quote on my initial project and making a deposit, months went by before my service was completed. I followed up and they indicated it was the busy season. Finally after 3 months, someone came out to fix my gutter (which was hanging off the home this whole time). They had the nerve to email me a quote for the back door at that point. I will not be doing business with them again. I understand the first project was smaller, but it was a way to try them out and see how their service was.

When we hired Wallace Construction Group (WCG) we hired them for their expertise and to be our advocate. But they only ended up advocating and protecting themselves. We chose Marc Wallace to complete a very large and complicated renovation of our home. We chose him initially because he seemed to be a man of his word with integrity, was knowledge in the field and could deliver a quality product at a competitive price. Marc seemed to thrive on finding his customers outstanding deals and got a thrill out of impressing his clients with these finds. However, our experience with Wallace Construction Group proved different. We put down 4% of the total project with the understanding that this amount would be used towards the architect and Wallace's fees. After our architectural plans were completed we met with WCG to sign off on the plans. At that meeting we were asked for 36% to start the project which we had no final costings or approved itemized budget. We told them we would not be putting more money down until we had a final bid sheet. We were assured this process would be completed with in 90 days. This is were communication started to fail. We were frustrated with how the communication between the parties was happening. In hopes to work through our frustration we reached out via phone and asked for a meeting to discuss our concern. We were told via email it would be 60-90 days before they had time to meet with us!! It was "the height of their busy season and they only had time to talk to their customers that were under contract". They had money from us and we considered us to be under contract. But they did not. The unprofessionalism hit a new low when Wallace called yelling at us! Several attempts were made to calm him down as well as schedule another call but we were met with a text message stating all further communication was to go through his attorney. We were and still are perplexed by this turn of events. After processing through some of our shock we made the assumption that since WCG walked away from the job we would get a portion of our money back. Unfortunately, we were again mistaken as we were told that he "completed what we hired him to do" and won't be getting any of our money back. WCG did take 79 days to compile an incomplete bid; pulling out of the job just a few days shy of his 90 day promise. But we had hired him to remodel our home and this process was far from done. Claiming to be a Christian his actions certainly aren't aligned with his word or beliefs. I would never recommend doing business with this company. We hope to save others from the same heartache, frustration and finacial loss we have experienced.

Marc and his team are the most professional remodeling group that I have ever dealt with. They were always on time, did their work, never complained and made me feel like we were all old friends. The work they did was A plus and very high quality. Everything was explained to me in a very patient and professional manner that I could understand and nothing was added that I didn't ask for or approve. I have decided to have them update my two bathrooms and have asked to be put on their schedule.

I have worked on several projects with and for Marc Wallace and Wallace Construction Group. And I have found them to be true professionals. Wallace Construction Group always pays attention every detail and always does what it promises. For a General Contractor that is saying a lot.