New Spaces

New Spaces was very expensive for our shower remodeling bid. So, they recommended a tile contractor (InLine Tile and Stone, LLC), and we accepted the contractor bid. The contractor, Nathan Pedersen, was NOT competent; he literally FLOODED OUR KITCHEN CEILING! He covered over an open, active plumbing connection and in his rush to go home, TURNED ON THE WATER, which was to check the "water-tightness" of his installation of the shower pan and curb. He did NOT allow for the adhesive and sealant to cure fully AND, due to the incompetent tile board installation - flooded our lower level and has caused OVER 8K IN DAMAGES TO OUR HOME. We are now in the middle of a liability claim against InLine Tile and Stone, and worse yet, Nathan P. has left the job site after trashing our home AND he is keeping all of our down payment. DO NOT USE "New Spaces" for bathroom work, since they may send Nathan to your home and well.... we are dealing with a catastrophe now.

In the late summer of 2016, we decided that we were way overdue to remodel our kitchen and bathroom. We came up with a general plan and had three different contractors bid on our concept. During this process, a co-worker told me that New Spaces had recently remodeled their kitchen. They invited us over to view the remodeled kitchen and told us how great it was to work with the New Spaces team. Even though we were ready to pick one of the other contractors, we called New Spaces to have them come out for an interview with us. Jennifer McClellan visited with us that next week and it was immediately clear to us that New Spaces did things differently than the other contractors that we had interviewed. Based on this interview, we put our decision on hold so we could see what the New Spaces designers would come up with. Several weeks later we met with the New Spaces designers (Jayme and Kerrilynn) and they presented three different designs to us. The first was based on our original concept and was similar to what the other contractors presented to us. Then they presented the second design and it took both of our breaths away. It was a wide open concept which would remove all of the walls that separated our kitchen from the dining room and living room. This was something we hadn’t even considered. The third design was also based on the wide open concept. We worked with Jayme and Kerrilynn during that meeting to combine portions of the second and third design to come up with a preliminary design. We decided right then that we would hire them to complete the design and come up with the final cost estimate. A few weeks later the final design was complete and the estimate was in our ballpark, thus the decision to go with New Spaces was an easy one. Because this was a major remodel, we lived in our lower level for the three months that it took to complete this project. During the remodel, we would get a weekly email from Sara, the scheduler, that detailed the work was going to be performed during the week. When we did have a couple issues during the remodel, Sara always quickly addressed them and communicated the path forward. There is no way I could come up with enough compliments for Ross, our lead carpenter. He was awesome to work with and it was obvious to us that he took immense pride in his work. The completed project looks even better than the design that was shown to us when we met with the designers. Now when we have our immediate family of 15 over for dinners, we can all be on the main floor. We usually have our 6 grandsons eat at the beautiful kitchen island while the adults sit at the dining room table. If you are planning to remodel, I highly recommend that you meet with New Spaces!

When we moved into our 16 year old townhouse three years ago, we loved everything except the kitchen. The space is not huge and we were unable to have the walls removed within our budget. After talking to other builders who did not even get back to us, we decided on New Spaces, a referral from a friend. From the very start, we felt like an essential part of the team. Designer Kerilynn helped to maximize our storage space, added an island with pullout drawers, and worked with us make sure we got a design that would be both functional (we are now retired) and aesthetic for years to come. Russ, our carpenter, and his team are perfectionists and worked with us personally to make sure the project was to our liking. It was also completed on time - a little over 2 months.

After attending seminars and open houses sponsored by New Spaces I decided that they were the company I wanted to work with to remodel my kitchen. I valued the wholistic approach they brought to a project. My designer, listened to my ideas, goals, and preferences and presented me with three distinct proposals. I never would have thought of the plan I ultimately choose! She also was able to guide me through the process of making a zillion decisions while keeping my budget in mind. I valued that the lead carpenter was a New Spaces employee, not a sub. Yes, they use subs, more accurately, trade partners with whom they have ongoing relationships. The team's knowledge and professionalism resulted in in a finished project that exceeded my expectations and has drawn rave reviews from my family and friends. I am so pleased with New Spaces that I'm going to work with them to make improvements in my master bath.

New Spaces came to my rescue when other remodelers refused to work with my budget. The kitchen of my 1974 year built home was looking it’s age. The dark walnut colored veneer on its cabinets was peeling. It’s old, cheaply made, laminate countertops had numerous scratches and dents. It’s corner upper cabinet was becoming more crooked over the years, as it was trying to separate from its wall. Its owners were getting too old to be crawling on their hands and knees with a flashlight trying to find the turkey roasting pan in the long, bottom, dead-end corner cabinet. It was time for a makeover! My excitement turned to anguish as I was repeatedly turned down by other remodeling companies, saying I had an “inappropriate budget” for a kitchen remodel. Most of those companies wanted $50 grand plus. My budget was much lower. One company rep even laughed on the phone to my lower budget request without even seeing my kitchen. Feeling angry but determined, I sought help thru home improvement retail store personnel. Many months were spent researching cabinetry, flooring, countertops, and lighting to determine what my kitchen space needed, within my budget, to become more updated and functional for my family’s use. I searched kitchens on line and walked through several homes on the Parade of Homes tour looking for inspiration and ideas. However, I soon became very overwhelmed and felt sad realizing that I couldn’t be my kitchen’s contractor. I recalled a kitchen remodel I liked on the Parade of Homes, done by New Spaces and gave them a call. Hope returned at my first meeting with New Spaces Homeowner Advisor, Jennifer M. She went above expectations, working with the budget, answering every phone call question, every email sent, (and there were a multitude), in a timely fashion with a reassuring, professional, manner. It was comforting to work with their designer who will shop with you for countertops, flooring, lighting, sinks, etc. and help you choose paint colors that work best for your space. Unlike most remodeling companies, New Spaces tells you the REAL cost of your project before the Contract is signed and demo started. Every single one of New Spaces “partnered” specialists (i.e. carpenter, electrician, plumber, floor installer, countertop installer, drywall/taper, painter/stainer, etc) were fantastic and provided high quality work. We were very impressed with drywall repair/taping/texturizing work done by one of their partners, Jeff A. Special recognition also goes to new Spaces master-lead carpenter Ross G. whom I refer to as the “miracle man.” His Minnesota nice, easy going manner was a comforting presence. His experience, talent, thoroughness, and perfection in craftsmanship was outstanding. After having him present working on our kitchen for several weeks, he felt like family. Words can’t fully express the appreciation and gratitude I have for the New Spaces remodeling team in Burnsville, MN. They are a talented, experienced, caring company that brings hope and peace to worried homeowners and beauty and function to weathered, dysfunctional spaces.

I love what the New Spaces team did for our main floor remodel. I get compliments all the time on our space, in particular the combination of cabinet finishes and counter tops. The space is so well thought out and truly changed the way our family interacts every day. The design team was very creative in re-thinking how the space could be better utilized. The only thing I would change is that I would have done the project sooner so we would have more time to enjoy it.

New Spaces was so easy to work with. We met with them to discuss a kitchen remodel and they worked with us to come up with the right design within our budget. They sat with us at every step to ensure that we understood all the product we were selecting, pros and cons to selections and making sure it all tied together. When the project started I couldn't have asked for an easier remodel. They communicated every steps of the way to let us know what to expect that day, week, ect. I would highly recommend using New Spaces for any project and we will definitely be using them in the future.

This is the third time we have hired New Spaces for our remodeling projects. Remodeling can cause a great disruption to family life, but the New Spaces staff made the process very smooth by keeping open communication on an ongoing basis. We always knew when to expect things to be done, and expectations were always met. All levels of staff, from the coordinator, to designer, to lead carpenter were excellent to work with. The design and outcome has exceeded expectations. Highly recommend.

As a custom home builder & remodeler in the west metro area, I recently partnered with Shawn Nelson and New Spaces to work with clients in the west side of the cities. After contemplating for months, I made the decision to join this team due to their professionalism, team effort, customer focus, innovation and their desire to continually change and improve general business practices. I am already working with many clients with New Spaces and I couldn't be happier with this life changing decision!

This company was wonderful to work with. Everyone who works there is very professional and knows what they are talking about. The first meeting we had with New Spaces we felt so much at ease and knew this was the company for us to use for our kitchen remodel. They answered our questions, told us how things would go and the cost of our remodel. The work was done in the time they said it would be done. They were always willing to go the extra mile if need be. Everything was done to what we wanted and more. We are over the top happy with our new kitchen from New Spaces.

In the Fall of 2016, New Spaces totally demolished our old kitchen and built us a new one to our complete satisfaction. We wanted a team approach to our project. We got it from New Spaces. Everyone was friendly, experienced, professional, and respectful. The team included their home advisor, designers, lead carpenter, coordinator of materials and workers, and us working together. We were very impressed and pleased with how neat and clean the kitchen and adjoining areas were during construction. They cleaned up daily. The quality of work was excellent and the project was within budget. Most important, we achieved our goal. We now have our new, brighter, and more functional kitchen, including expanded cabinet and countertop space. It is beautiful. We love it! Thank you, New Spaces!

Shawn and the New Spaces team exceeded our expectations. They displayed professionalism at each and every contact. New Spaces added a 3 season porch that we use so much we added a gas stove and turned it into a 4 season porch. It is hands down the most used space in our home. I will use them again and highly recommend them for your home.