Pierce Flooring & Cabinet Design Center

Having had some recent contractor experiences that were truly awful, I'm even more impressed with how Pierce handled a mismatch with carpet we ordered that didn't quite match the same carpet from a few years ago. Pierce fixed everything at no extra cost to us. This is why we go back to them, over and over.

VERY POOR CUSTOMER SERVICE AND SALESMANSHIP. We bought laminate flooring for a larger room in our home. Pierce in Bozeman provided a portion of the flooring and brought the remaining amount from Billings. They never suggesting there was a chance of the 2 pickups not matching. Neither the color nor the finish matched. One was darker and glossier than the other. We paid an extra 3 hours in labor for our installer to tear up a portion of the first batch and blend it with the second batch. When we told Pierce about the problem, asking for a small discount to cover our extra costs, they shrugged their shoulders and walked away.

Absolutely amazing customer service!!!!! I wouldn't shop anywhere else for cabinets and flooring!! Excellent team of professionals!!! Thank you Jason, Mike & Brad!!!!!!

We chose Pierce for their huge selection and combination deals of cabinets, counter tops and flooring. The sales staff was attentive, and knowledgeable. The problems started when it came time for actually delivering what they promised. Cabinets that were custom measured (twice) came in too small in some rooms, Counter tops that were to take 3 weeks took 5 weeks. When change order material arrived we had to call them to get the install scheduled. The material sat in their shop for two weeks until we called to ask about scheduling the install, and then had to wait another two weeks for the installer. It just felt like we had to hound them to get things finalized. I would rather have paid more somewhere else and been guaranteed delivery as promised. Great sales staff and selection... HORRID follow through and communication.

Great selection, great prices, we had one on one help the entire time from estimate to installation! I'd recommend them to anyone.

Very professional and knowledgeable staff. The product is nice quality. Very happy with the final results of my remodeled bathrooms... Thanks for everything.

This experience was very pleasant. We were on a tight schedule to have the carpet and pad in the finished basement replaced in the basement of our rental property before new tenants moved in. Pierce Flooring recommened a great carpet and pad which was reasonably priced and looks great. The install was professional and completed on schedule which was very important.

We have had the pleasure of working with Pierce Cabinets over the years and have nothing but excellent results. Their staff is very knowledgeable and thorough which makes our job easier. We know that we can count on them to answer any questions that may arise during the process of templating or installing our stone countertops.

Pierce Flooring did an AMAZING job! Loren was extremely helpful (and patient!) in helping me pick tile and hw laminate colors. Kevin and his crew were incredibly professional and efficient. They ripped up carpeting and linoleum and tiled a bathroom and entryway and put hw laminate in the living room, dining room, kitchen and bedroom--all in 3 days! And they were incredibly kind to my lab. Cannot recommend Loren and Kevin and Pierce Flooring highly enough!

Great in store help from Jim Sampson. Great wood fllooring. Excellent insallation seevice. Would definitely use them again Thank you veey much.

I was in the middle of a big home remodel project. I walked into Pierce Flooring on a Friday summer early afternoon and was greeted by Jim Sampson. After getting a sense of what I needed and wanted, Jim took me efficiently through several options giving me the right amount of info I needed to make the right decision. He answered all my questions and sent me home with a few samples. The next day I made my decision and Jim came over to measure and scope out the space. I ended up going with the River Slate design of Coretec Plus flooring for my kitchen because of it's durability, ease of maintenance, appearance and ability to repair any damaged pieces individually. I already had arranged for a contractor to take care of demolition and installation so I really only needed Pierce to help with the selection and financing of the product. (Note - had I of realized that Pierce would take care of demo/installation, I would have hired them for that but I wasn't thinking). However, both experiences with sales and finance were efficient and quick and MOST IMPORTANTLY I love my new kitchen floors! Take away - Some people want to spend months agonizing over what floor to get & spend hours and hours testing different samples and products. Not me. I needed a quick, knowledgeable and trusty worthy expert to guide me in the right direction & make it happen.

Clint was amazing sharing ideas and listening to what our vision was. He provided valuable input as a complete design consultant from start to finish and very easy to work with. Instrumental in our house becoming a very beautiful, cozy home by working with general and subcontractors, suppliers and us as owners from start to finish! Great experience !!!