The Room Resolution’s team was a pleasure to work with during our house remodeling project. We give them five stars in customer service, five stars for attention to detail, and five stars for quality of work and immediate follow-through on all work orders. What we had originally thought would be a long drawn out, stressful and unsettling project turned out to be nothing of the sort. Jane, Amanda, and their amazing contractors made this a stress-free and enjoyable experience. Because of their communications, collaborations, recommendations, and their genuine passion for their client's satisfaction, we trusted them to complete the project sight unseen.
Our remodeling journey began with several consultations, interviews and design reviews pertaining to what our dreams for our “new home” would look like. We were provided several designs for the kitchen, master bathroom, great room, and casita. Many of our discussions revolved around our displeasure with rooms with no purpose, a poorly designed utility room, lack of adequate closet and storage space, outdated countertops and cabinets as well as the need to replace the carpet throughout the house. Room Resolutions took all our concerns, dreams, and our interests and presented us with a complete design plan that not only addressed every concern, but they also came with the latest and greatest designs to bring our house to the 21st Century. Whenever we had a question or concern, we immediately contacted them and the concern addressed. If we did not like something, we were presented with alternative solutions (ones we would never have thought of but truly loved).
As we celebrated our “new Home”, we had many get-togethers with family and friends. The overall comment everyone stated was, “WOW, what attention to detail in every room, even the garage!” After a few months of living in our newly remodeled home, we continue to discover the many wonderful details that have been carefully woven into every aspect of our custom home. For example, the antique desk, passed down from my grandmother, had been staged with all the memories of her and our time together. Our garage had been decorated with items found in our junk box, items such as 1964 Mustang hubcaps were eye-catchers. Closets, drawers, cabinets and even the toolboxes were organized with exceptional detail and purpose. They have made our house inviting, modern and useful, a place you would want to come home to every day and relax and enjoy with family and friends. A well deserved five-star rating!
The quality of workmanship, follow-through were exceptional. We were updated weekly throughout the entire remodel process. All timelines were followed without exception. What impressed us the most, besides our fabulous Home, was the follow-through. On all occasions, our requests to address minor construction flaws gained their immediate attention. When I consider a product or service, I want a company that stands by their product or service. Jane and Amanda are exceptional in addressing their client's requests. They are distinctively refined interiors who have received countless awards, articles, and stars.