Every morning we wake up to our beautiful kitchen and smile that we were lucky enough to find our wonderful contractor, Joe Salerno, of Ribbon and Reed Cabinetry. He is the best-of-the-best and we recommend him without reservation. Our project came in on time and on budget with a contractor who is honest, a gentleman and who took all the pressure away.
Every stage of a home renovation brings stresses of a different kind starting with the initial search for the right person. We interviewed four contractors and none of them came close to Joe’s professionalism, refinement and communication skills. He presents himself as an extremely experienced contractor and designer and not as a salesman. We felt instantly comfortable with his calm demeanor, his engineering knowledge, and his low-key confidence.
As we moved along the design process, we felt that Joe was as invested in and excited by our project as we were. Joe goes the extra mile to earn your trust and your business.
In his proposal, Joe gave a clear breakdown of the costs for each stage of the project. His contract described in detail the work to be done and the itemized costs. When the project was finished, all the work was completed as described and agreed upon, and there were no hidden costs, extra expenses or unpleasant surprises.
While we dreamed about a new kitchen, we dreaded the months where we would be banished to a makeshift space with workmen invading our space. What can I say? Joe went above and beyond to make the process as painless as possible. Nothing was a problem and he never minimized our concerns at any time throughout the work. We were always highly comfortable going to him with our questions or exploring possible ideas.
Joe kept us closely informed of the subcontractors’ schedule, delivery dates and projected completion of different phases of our project. His relationships with the subcontractors are excellent and, because he treats them with respect and professionalism, deadlines were always met and the results were flawless.
He was always available on his cell phone and his communication was consistently clear, informative and helpful. He paid attention to detail that sometimes escaped us and never settled for “good enough”. His organizational skills and commitment to follow-through are part of his skill-set.
His cabinets were top-notch and his pride in good craftsmanship and commitment to a quality project was always apparent.
If you are thinking about a home renovation project, and want to be guaranteed a quality result, you cannot go wrong with Joe Salerno of Ribbon and Reed Cabinetry.
Linda and David, Englewood, NJ
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