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This Tumbled Travertine tiled floor at a beautiful house in Horley had been poorly maintained through the years using the wrong type of sealer which quickly wore down allowing dirt to become ingrained in the stone. The owner had become concerned about the state of the tiles and decided it was time to call in an expert that could restore the tiles to a condition that complimented the environment in which it was situated.
Travertine is known for being very distinctive in character and very durable, making it a very popular choice for tiled flooring in properties worldwide. However, the stone does require regular professional maintenance and polishing to keep it looking it top shape and home owners rarely realise this when they decide to have it installed. Fortunately, in the UK at least you can rely on your local tile doctor to maintain it for you.
The first part of the job involved giving the floor a thorough clean to remove what was left of old sealers and any polishing compounds that remained on the floor. Before beginning that however I brought in all my equipment and products into the house and then prepped the area by taping up the woodwork to protect it during the renovation process.
To remove what was left of the old sealers and other coatings still present on the floor a strong solution of Tile Doctor Remove and Go was applied to the floor and left to soak in for about ten minutes before being actively worked in with a rotary machine fitted with a black scrubbing pad. The solution turned black with the soil as it was lifted out of the pores of the stone and it was then rinsed off with water and extracted with a wet vacuum.
Following this, we moved on to a process we know as burnishing that hones the stone and brings up the polished appearance. Working in sections due to the size of the floor It involves the application of a series of diamond encrusted burnishing pads from coarse through to very fine.
The coarse 400-grit pad fitted to the rotary floor buffer and run over the floor using only water for lubrication. The water turns into a slurry as the pad does its job removing dirt and this has to be rinsed off the floor and extracted with the wet vacuum before applying the next pad. The process was then repeated with medium 800 grit pad for an initial polish followed by the Fine 1500 grit pad for the second polish using water for lubrication and rinsing and extracting in between each pad.
The last pad is a very fine 3000 grit pad for the final polish and is applied with only a little water sprayed onto the floor using a technique we call a Spray Burnish. This last pad really brings up the polished appearance of the stone.
To bring up the appearance of the stone even further and add a really durable polish Tile Doctor Shine Powder was applied. This is a crystallising powder sealer that ensures a very high shine and a tough, durable finish. This powder is applied directly to the tiles in combination with approximately ½ a litre of water and a soft white buffing pad.
Last step was to add to the protection provided by the Shine Powder with two coats of Tile Doctor Ultra-Seal which is a natural look sealer that doesn’t change the look of the stone and is applied to the stone and grout. This sealer works by seeping into the stone, occupying the pores and preventing dirt from becoming ingrained.
The customer was ecstatic with the results, being particularly pleased that she got the floor looking the way she originally wanted without significant expense, not to mention stress.
Michael Conlon
East Surrey Tile Doctor

The family's once-loved home had become a source of frustration. Their kitchen, a space meant for gathering and creating, felt cramped and outdated. Limited storage and poor organization made meal prep a tedious task, and entertaining guests a logistical nightmare. The laundry room, often overlooked, was equally problematic. Its cramped layout and lack of storage made laundry day a chore, and the noise of the washing machine echoed through the living room.
To compound the issue, the absence of dedicated office spaces made working from home a constant struggle. One makeshift office was squeezed into the dining room, while another was relegated to the basement.
The family was hesitant to embark on a major renovation, fearing the challenges and uncertainties that come with such a project. Finding a reliable contractor, ensuring timely completion, and worrying about potential shoddy workmanship were all valid concerns.
We understood their anxieties and were committed to providing a smooth and stress-free experience. Our team crafted a design that addressed each of their concerns, transforming their home into a functional and stylish space.
We reimagined the laundry room, creating a custom storage solution and incorporating a stackable washer and dryer. The open hallway to the living room was enclosed, creating a spacious closet with ample storage. The laundry room now seamlessly connected to the kitchen, simplifying the grocery unloading process.
A former juliette balcony was converted into a dedicated office space, providing a peaceful and productive work-from-home environment.
The dated and cluttered ensuite bathroom received a luxurious makeover. A clever pull-out storage system in the shower wall and a spacious niche provided much-needed organization.
While every renovation project has its challenges, this one was remarkably smooth. The only significant hurdle was some additional structural work required in the basement to support the new office space. Our experienced team handled this efficiently, minimizing any disruption.
The final result is a home that truly reflects the family's personality and lifestyle. The laundry room, now a cheerful and organized space with soft green cabinets, patterned floor tiles, and gold accents, showcases our attention to detail.
The kitchen is a stunning centerpiece, featuring a striking combination of blue and white cabinets, dark hardwood floors, and a sleek white backsplash. The adjacent beverage bar, with its glass-fronted upper cabinets, provides an elegant space for entertaining.
The ensuite bathroom is a spa-like retreat, with large-format marble tiles, a black vanity, and chrome fixtures creating an atmosphere of understated luxury.
The renovation has had a profound impact on the family's daily life. Ample storage throughout the house has banished clutter, making it easier to maintain a tidy home. The seamless flow from the laundry room to the kitchen has streamlined the grocery unloading process, and the dedicated office spaces have transformed the work-from-home experience.
Beyond the physical transformation, it was the shared moments and laughter that made this project truly special. The family's enthusiasm and good humor were contagious. One of the clients, with his big personality, even starred in a walk-through video of the finished project, showcasing his infectious joy.
From choosing tiles to navigating unexpected challenges, the entire process was filled with warmth and collaboration. Even their four-year-old son, initially shy, warmed up to our site leader, Gus, nicknaming him "Gus the Bus," a moniker that endeared him to the entire team.

The family's once-loved home had become a source of frustration. Their kitchen, a space meant for gathering and creating, felt cramped and outdated. Limited storage and poor organization made meal prep a tedious task, and entertaining guests a logistical nightmare. The laundry room, often overlooked, was equally problematic. Its cramped layout and lack of storage made laundry day a chore, and the noise of the washing machine echoed through the living room.
To compound the issue, the absence of dedicated office spaces made working from home a constant struggle. One makeshift office was squeezed into the dining room, while another was relegated to the basement.
The family was hesitant to embark on a major renovation, fearing the challenges and uncertainties that come with such a project. Finding a reliable contractor, ensuring timely completion, and worrying about potential shoddy workmanship were all valid concerns.
We understood their anxieties and were committed to providing a smooth and stress-free experience. Our team crafted a design that addressed each of their concerns, transforming their home into a functional and stylish space.
We reimagined the laundry room, creating a custom storage solution and incorporating a stackable washer and dryer. The open hallway to the living room was enclosed, creating a spacious closet with ample storage. The laundry room now seamlessly connected to the kitchen, simplifying the grocery unloading process.
A former juliette balcony was converted into a dedicated office space, providing a peaceful and productive work-from-home environment.
The dated and cluttered ensuite bathroom received a luxurious makeover. A clever pull-out storage system in the shower wall and a spacious niche provided much-needed organization.
While every renovation project has its challenges, this one was remarkably smooth. The only significant hurdle was some additional structural work required in the basement to support the new office space. Our experienced team handled this efficiently, minimizing any disruption.
The final result is a home that truly reflects the family's personality and lifestyle. The laundry room, now a cheerful and organized space with soft green cabinets, patterned floor tiles, and gold accents, showcases our attention to detail.
The kitchen is a stunning centerpiece, featuring a striking combination of blue and white cabinets, dark hardwood floors, and a sleek white backsplash. The adjacent beverage bar, with its glass-fronted upper cabinets, provides an elegant space for entertaining.
The ensuite bathroom is a spa-like retreat, with large-format marble tiles, a black vanity, and chrome fixtures creating an atmosphere of understated luxury.
The renovation has had a profound impact on the family's daily life. Ample storage throughout the house has banished clutter, making it easier to maintain a tidy home. The seamless flow from the laundry room to the kitchen has streamlined the grocery unloading process, and the dedicated office spaces have transformed the work-from-home experience.
Beyond the physical transformation, it was the shared moments and laughter that made this project truly special. The family's enthusiasm and good humor were contagious. One of the clients, with his big personality, even starred in a walk-through video of the finished project, showcasing his infectious joy.
From choosing tiles to navigating unexpected challenges, the entire process was filled with warmth and collaboration. Even their four-year-old son, initially shy, warmed up to our site leader, Gus, nicknaming him "Gus the Bus," a moniker that endeared him to the entire team.

The family's once-loved home had become a source of frustration. Their kitchen, a space meant for gathering and creating, felt cramped and outdated. Limited storage and poor organization made meal prep a tedious task, and entertaining guests a logistical nightmare. The laundry room, often overlooked, was equally problematic. Its cramped layout and lack of storage made laundry day a chore, and the noise of the washing machine echoed through the living room.
To compound the issue, the absence of dedicated office spaces made working from home a constant struggle. One makeshift office was squeezed into the dining room, while another was relegated to the basement.
The family was hesitant to embark on a major renovation, fearing the challenges and uncertainties that come with such a project. Finding a reliable contractor, ensuring timely completion, and worrying about potential shoddy workmanship were all valid concerns.
We understood their anxieties and were committed to providing a smooth and stress-free experience. Our team crafted a design that addressed each of their concerns, transforming their home into a functional and stylish space.
We reimagined the laundry room, creating a custom storage solution and incorporating a stackable washer and dryer. The open hallway to the living room was enclosed, creating a spacious closet with ample storage. The laundry room now seamlessly connected to the kitchen, simplifying the grocery unloading process.
A former juliette balcony was converted into a dedicated office space, providing a peaceful and productive work-from-home environment.
The dated and cluttered ensuite bathroom received a luxurious makeover. A clever pull-out storage system in the shower wall and a spacious niche provided much-needed organization.
While every renovation project has its challenges, this one was remarkably smooth. The only significant hurdle was some additional structural work required in the basement to support the new office space. Our experienced team handled this efficiently, minimizing any disruption.
The final result is a home that truly reflects the family's personality and lifestyle. The laundry room, now a cheerful and organized space with soft green cabinets, patterned floor tiles, and gold accents, showcases our attention to detail.
The kitchen is a stunning centerpiece, featuring a striking combination of blue and white cabinets, dark hardwood floors, and a sleek white backsplash. The adjacent beverage bar, with its glass-fronted upper cabinets, provides an elegant space for entertaining.
The ensuite bathroom is a spa-like retreat, with large-format marble tiles, a black vanity, and chrome fixtures creating an atmosphere of understated luxury.
The renovation has had a profound impact on the family's daily life. Ample storage throughout the house has banished clutter, making it easier to maintain a tidy home. The seamless flow from the laundry room to the kitchen has streamlined the grocery unloading process, and the dedicated office spaces have transformed the work-from-home experience.
Beyond the physical transformation, it was the shared moments and laughter that made this project truly special. The family's enthusiasm and good humor were contagious. One of the clients, with his big personality, even starred in a walk-through video of the finished project, showcasing his infectious joy.
From choosing tiles to navigating unexpected challenges, the entire process was filled with warmth and collaboration. Even their four-year-old son, initially shy, warmed up to our site leader, Gus, nicknaming him "Gus the Bus," a moniker that endeared him to the entire team.

The family's once-loved home had become a source of frustration. Their kitchen, a space meant for gathering and creating, felt cramped and outdated. Limited storage and poor organization made meal prep a tedious task, and entertaining guests a logistical nightmare. The laundry room, often overlooked, was equally problematic. Its cramped layout and lack of storage made laundry day a chore, and the noise of the washing machine echoed through the living room.
To compound the issue, the absence of dedicated office spaces made working from home a constant struggle. One makeshift office was squeezed into the dining room, while another was relegated to the basement.
The family was hesitant to embark on a major renovation, fearing the challenges and uncertainties that come with such a project. Finding a reliable contractor, ensuring timely completion, and worrying about potential shoddy workmanship were all valid concerns.
We understood their anxieties and were committed to providing a smooth and stress-free experience. Our team crafted a design that addressed each of their concerns, transforming their home into a functional and stylish space.
We reimagined the laundry room, creating a custom storage solution and incorporating a stackable washer and dryer. The open hallway to the living room was enclosed, creating a spacious closet with ample storage. The laundry room now seamlessly connected to the kitchen, simplifying the grocery unloading process.
A former juliette balcony was converted into a dedicated office space, providing a peaceful and productive work-from-home environment.
The dated and cluttered ensuite bathroom received a luxurious makeover. A clever pull-out storage system in the shower wall and a spacious niche provided much-needed organization.
While every renovation project has its challenges, this one was remarkably smooth. The only significant hurdle was some additional structural work required in the basement to support the new office space. Our experienced team handled this efficiently, minimizing any disruption.
The final result is a home that truly reflects the family's personality and lifestyle. The laundry room, now a cheerful and organized space with soft green cabinets, patterned floor tiles, and gold accents, showcases our attention to detail.
The kitchen is a stunning centerpiece, featuring a striking combination of blue and white cabinets, dark hardwood floors, and a sleek white backsplash. The adjacent beverage bar, with its glass-fronted upper cabinets, provides an elegant space for entertaining.
The ensuite bathroom is a spa-like retreat, with large-format marble tiles, a black vanity, and chrome fixtures creating an atmosphere of understated luxury.
The renovation has had a profound impact on the family's daily life. Ample storage throughout the house has banished clutter, making it easier to maintain a tidy home. The seamless flow from the laundry room to the kitchen has streamlined the grocery unloading process, and the dedicated office spaces have transformed the work-from-home experience.
Beyond the physical transformation, it was the shared moments and laughter that made this project truly special. The family's enthusiasm and good humor were contagious. One of the clients, with his big personality, even starred in a walk-through video of the finished project, showcasing his infectious joy.
From choosing tiles to navigating unexpected challenges, the entire process was filled with warmth and collaboration. Even their four-year-old son, initially shy, warmed up to our site leader, Gus, nicknaming him "Gus the Bus," a moniker that endeared him to the entire team.

The family's once-loved home had become a source of frustration. Their kitchen, a space meant for gathering and creating, felt cramped and outdated. Limited storage and poor organization made meal prep a tedious task, and entertaining guests a logistical nightmare. The laundry room, often overlooked, was equally problematic. Its cramped layout and lack of storage made laundry day a chore, and the noise of the washing machine echoed through the living room.
To compound the issue, the absence of dedicated office spaces made working from home a constant struggle. One makeshift office was squeezed into the dining room, while another was relegated to the basement.
The family was hesitant to embark on a major renovation, fearing the challenges and uncertainties that come with such a project. Finding a reliable contractor, ensuring timely completion, and worrying about potential shoddy workmanship were all valid concerns.
We understood their anxieties and were committed to providing a smooth and stress-free experience. Our team crafted a design that addressed each of their concerns, transforming their home into a functional and stylish space.
We reimagined the laundry room, creating a custom storage solution and incorporating a stackable washer and dryer. The open hallway to the living room was enclosed, creating a spacious closet with ample storage. The laundry room now seamlessly connected to the kitchen, simplifying the grocery unloading process.
A former juliette balcony was converted into a dedicated office space, providing a peaceful and productive work-from-home environment.
The dated and cluttered ensuite bathroom received a luxurious makeover. A clever pull-out storage system in the shower wall and a spacious niche provided much-needed organization.
While every renovation project has its challenges, this one was remarkably smooth. The only significant hurdle was some additional structural work required in the basement to support the new office space. Our experienced team handled this efficiently, minimizing any disruption.
The final result is a home that truly reflects the family's personality and lifestyle. The laundry room, now a cheerful and organized space with soft green cabinets, patterned floor tiles, and gold accents, showcases our attention to detail.
The kitchen is a stunning centerpiece, featuring a striking combination of blue and white cabinets, dark hardwood floors, and a sleek white backsplash. The adjacent beverage bar, with its glass-fronted upper cabinets, provides an elegant space for entertaining.
The ensuite bathroom is a spa-like retreat, with large-format marble tiles, a black vanity, and chrome fixtures creating an atmosphere of understated luxury.
The renovation has had a profound impact on the family's daily life. Ample storage throughout the house has banished clutter, making it easier to maintain a tidy home. The seamless flow from the laundry room to the kitchen has streamlined the grocery unloading process, and the dedicated office spaces have transformed the work-from-home experience.
Beyond the physical transformation, it was the shared moments and laughter that made this project truly special. The family's enthusiasm and good humor were contagious. One of the clients, with his big personality, even starred in a walk-through video of the finished project, showcasing his infectious joy.
From choosing tiles to navigating unexpected challenges, the entire process was filled with warmth and collaboration. Even their four-year-old son, initially shy, warmed up to our site leader, Gus, nicknaming him "Gus the Bus," a moniker that endeared him to the entire team.

The family's once-loved home had become a source of frustration. Their kitchen, a space meant for gathering and creating, felt cramped and outdated. Limited storage and poor organization made meal prep a tedious task, and entertaining guests a logistical nightmare. The laundry room, often overlooked, was equally problematic. Its cramped layout and lack of storage made laundry day a chore, and the noise of the washing machine echoed through the living room.
To compound the issue, the absence of dedicated office spaces made working from home a constant struggle. One makeshift office was squeezed into the dining room, while another was relegated to the basement.
The family was hesitant to embark on a major renovation, fearing the challenges and uncertainties that come with such a project. Finding a reliable contractor, ensuring timely completion, and worrying about potential shoddy workmanship were all valid concerns.
We understood their anxieties and were committed to providing a smooth and stress-free experience. Our team crafted a design that addressed each of their concerns, transforming their home into a functional and stylish space.
We reimagined the laundry room, creating a custom storage solution and incorporating a stackable washer and dryer. The open hallway to the living room was enclosed, creating a spacious closet with ample storage. The laundry room now seamlessly connected to the kitchen, simplifying the grocery unloading process.
A former juliette balcony was converted into a dedicated office space, providing a peaceful and productive work-from-home environment.
The dated and cluttered ensuite bathroom received a luxurious makeover. A clever pull-out storage system in the shower wall and a spacious niche provided much-needed organization.
While every renovation project has its challenges, this one was remarkably smooth. The only significant hurdle was some additional structural work required in the basement to support the new office space. Our experienced team handled this efficiently, minimizing any disruption.
The final result is a home that truly reflects the family's personality and lifestyle. The laundry room, now a cheerful and organized space with soft green cabinets, patterned floor tiles, and gold accents, showcases our attention to detail.
The kitchen is a stunning centerpiece, featuring a striking combination of blue and white cabinets, dark hardwood floors, and a sleek white backsplash. The adjacent beverage bar, with its glass-fronted upper cabinets, provides an elegant space for entertaining.
The ensuite bathroom is a spa-like retreat, with large-format marble tiles, a black vanity, and chrome fixtures creating an atmosphere of understated luxury.
The renovation has had a profound impact on the family's daily life. Ample storage throughout the house has banished clutter, making it easier to maintain a tidy home. The seamless flow from the laundry room to the kitchen has streamlined the grocery unloading process, and the dedicated office spaces have transformed the work-from-home experience.
Beyond the physical transformation, it was the shared moments and laughter that made this project truly special. The family's enthusiasm and good humor were contagious. One of the clients, with his big personality, even starred in a walk-through video of the finished project, showcasing his infectious joy.
From choosing tiles to navigating unexpected challenges, the entire process was filled with warmth and collaboration. Even their four-year-old son, initially shy, warmed up to our site leader, Gus, nicknaming him "Gus the Bus," a moniker that endeared him to the entire team.

The family's once-loved home had become a source of frustration. Their kitchen, a space meant for gathering and creating, felt cramped and outdated. Limited storage and poor organization made meal prep a tedious task, and entertaining guests a logistical nightmare. The laundry room, often overlooked, was equally problematic. Its cramped layout and lack of storage made laundry day a chore, and the noise of the washing machine echoed through the living room.
To compound the issue, the absence of dedicated office spaces made working from home a constant struggle. One makeshift office was squeezed into the dining room, while another was relegated to the basement.
The family was hesitant to embark on a major renovation, fearing the challenges and uncertainties that come with such a project. Finding a reliable contractor, ensuring timely completion, and worrying about potential shoddy workmanship were all valid concerns.
We understood their anxieties and were committed to providing a smooth and stress-free experience. Our team crafted a design that addressed each of their concerns, transforming their home into a functional and stylish space.
We reimagined the laundry room, creating a custom storage solution and incorporating a stackable washer and dryer. The open hallway to the living room was enclosed, creating a spacious closet with ample storage. The laundry room now seamlessly connected to the kitchen, simplifying the grocery unloading process.
A former juliette balcony was converted into a dedicated office space, providing a peaceful and productive work-from-home environment.
The dated and cluttered ensuite bathroom received a luxurious makeover. A clever pull-out storage system in the shower wall and a spacious niche provided much-needed organization.
While every renovation project has its challenges, this one was remarkably smooth. The only significant hurdle was some additional structural work required in the basement to support the new office space. Our experienced team handled this efficiently, minimizing any disruption.
The final result is a home that truly reflects the family's personality and lifestyle. The laundry room, now a cheerful and organized space with soft green cabinets, patterned floor tiles, and gold accents, showcases our attention to detail.
The kitchen is a stunning centerpiece, featuring a striking combination of blue and white cabinets, dark hardwood floors, and a sleek white backsplash. The adjacent beverage bar, with its glass-fronted upper cabinets, provides an elegant space for entertaining.
The ensuite bathroom is a spa-like retreat, with large-format marble tiles, a black vanity, and chrome fixtures creating an atmosphere of understated luxury.
The renovation has had a profound impact on the family's daily life. Ample storage throughout the house has banished clutter, making it easier to maintain a tidy home. The seamless flow from the laundry room to the kitchen has streamlined the grocery unloading process, and the dedicated office spaces have transformed the work-from-home experience.
Beyond the physical transformation, it was the shared moments and laughter that made this project truly special. The family's enthusiasm and good humor were contagious. One of the clients, with his big personality, even starred in a walk-through video of the finished project, showcasing his infectious joy.
From choosing tiles to navigating unexpected challenges, the entire process was filled with warmth and collaboration. Even their four-year-old son, initially shy, warmed up to our site leader, Gus, nicknaming him "Gus the Bus," a moniker that endeared him to the entire team.

Full Home Renovation and Addition. Industrial Artist Style.
We removed most of the walls in the existing house and create a bridge to the addition over the detached garage. We created an very open floor plan which is industrial and cozy. Both bathrooms and the first floor have cement floors with a specialty stain, and a radiant heat system. We installed a custom kitchen, custom barn doors, custom furniture, all new windows and exterior doors. We loved the rawness of the beams and added corrugated tin in a few areas to the ceiling. We applied American Clay to many walls, and installed metal stairs. This was a fun project and we had a blast!
Tom Queally Photography

The family's once-loved home had become a source of frustration. Their kitchen, a space meant for gathering and creating, felt cramped and outdated. Limited storage and poor organization made meal prep a tedious task, and entertaining guests a logistical nightmare. The laundry room, often overlooked, was equally problematic. Its cramped layout and lack of storage made laundry day a chore, and the noise of the washing machine echoed through the living room.
To compound the issue, the absence of dedicated office spaces made working from home a constant struggle. One makeshift office was squeezed into the dining room, while another was relegated to the basement.
The family was hesitant to embark on a major renovation, fearing the challenges and uncertainties that come with such a project. Finding a reliable contractor, ensuring timely completion, and worrying about potential shoddy workmanship were all valid concerns.
We understood their anxieties and were committed to providing a smooth and stress-free experience. Our team crafted a design that addressed each of their concerns, transforming their home into a functional and stylish space.
We reimagined the laundry room, creating a custom storage solution and incorporating a stackable washer and dryer. The open hallway to the living room was enclosed, creating a spacious closet with ample storage. The laundry room now seamlessly connected to the kitchen, simplifying the grocery unloading process.
A former juliette balcony was converted into a dedicated office space, providing a peaceful and productive work-from-home environment.
The dated and cluttered ensuite bathroom received a luxurious makeover. A clever pull-out storage system in the shower wall and a spacious niche provided much-needed organization.
While every renovation project has its challenges, this one was remarkably smooth. The only significant hurdle was some additional structural work required in the basement to support the new office space. Our experienced team handled this efficiently, minimizing any disruption.
The final result is a home that truly reflects the family's personality and lifestyle. The laundry room, now a cheerful and organized space with soft green cabinets, patterned floor tiles, and gold accents, showcases our attention to detail.
The kitchen is a stunning centerpiece, featuring a striking combination of blue and white cabinets, dark hardwood floors, and a sleek white backsplash. The adjacent beverage bar, with its glass-fronted upper cabinets, provides an elegant space for entertaining.
The ensuite bathroom is a spa-like retreat, with large-format marble tiles, a black vanity, and chrome fixtures creating an atmosphere of understated luxury.
The renovation has had a profound impact on the family's daily life. Ample storage throughout the house has banished clutter, making it easier to maintain a tidy home. The seamless flow from the laundry room to the kitchen has streamlined the grocery unloading process, and the dedicated office spaces have transformed the work-from-home experience.
Beyond the physical transformation, it was the shared moments and laughter that made this project truly special. The family's enthusiasm and good humor were contagious. One of the clients, with his big personality, even starred in a walk-through video of the finished project, showcasing his infectious joy.
From choosing tiles to navigating unexpected challenges, the entire process was filled with warmth and collaboration. Even their four-year-old son, initially shy, warmed up to our site leader, Gus, nicknaming him "Gus the Bus," a moniker that endeared him to the entire team.

This property was in theLadbroke Grove area of West London near Kensington. The client had found an old and probably original black and white checkered pattern Victorian tiled floor under their cork tiled flooring. They also reported that it was badly damaged so I thought it would be best if I paid them a visit first to see how extensive the damage was and whether it was repairable. The floor was in a quite a state, the tiles were covered in glue from the cork and had several areas had been back filled with cement.
I reassured them that the damage could be rectified, and that it would be possible to completely restore the floor back to a good standard. I would have to remove the glue, remove the cement that had been used to level the floor and replace with reclaimed tiles to match. They were relieved to find out it could be done and happy with my quote I was instructed to go ahead with the work.
We started by taping up the skirting boards to protect the woodwork. With this done attention was turned to the glue which was softened using a strong dilution of Tile Doctor Remove and Go so it could be carefully scraped off. Multiple techniques and tools were needed to remove the glue including hand-held scrappers and a black pad fitted to a buffing machine. For the stubborn areas steam was applied to help lift the adhesive out the tile.
Once all the glue was removed the floor was rinsed and the alkaline cleaner neutralised with Tile Doctor Grout Clean Up which further cleaned the tiles and removed old traces of grout from the floor. Old floors like this generally don’t have a damp proof membrane underneath so the acids in the Grout Clean-up also counter any efflorescent salts trapped in the tile.
Once this was completed the slurry was removed with a wet vacuum and left to fully dry out overnight.
The following day focus turned to repairing the areas of the floor where the tiles were missing or broken. The main issue being the cemented areas, we see this a lot with Victorian Hallways and generally what happens is a heating engineer digs out the floor to install pipework. Not being tilers, your average plumber then repairs the floor with a self-levelling cement that brings the level up to the surface of the tile so it can be covered with lino, carpet of in this case cork.
The sub floor was then rebuilt with rapid setting self-levelling compound but this time to below the level of the tile.
Once the new base was dry it was a just a question of re-tiling with the replacement tiles to match the original checkered pattern. The replacement reproduction tiles were sourced from Original Features in Crouch End North London. After grouting we left the floor to dry out over the weekend.
When we returned to seal the floor our first step was to check the floor was dry using a moisture meter. This is critical as the sealant will not cure correctly if there is too much moisture in the floor. In this case the extra two days we had allowed had done its job and the test had confirmed it was ready to accept a sealer.
The client wanted the floor finish not to be too shiny once sealed so we opted to seal with two coats of Tile Doctor Seal and Go Extra. This is good choice for old Victorian floors such as this example as it’s special acrylic-based formula allows for moisture vapour transmission which as mentioned previously is a concern where no damp proof membrane has been installed.
I’m please to confirm my clients were delighted with the result, as you can see from the pictures the black and white floor restoration makes for a dramatic entrance well in keeping with the style of the property. For aftercare I recommended the use of Tile Doctor Neutral Tile Cleaner which will keep the tiles in good condition going forward without damaging the new sealer.
Jackson Davis
Central London Tile Doctor

Door #10
FP3190
Flat 3 Panel Interior Door with Farmhouse Sticking
Solid Poplar stiles and rails
MDF panels
Painted White
1 x 4 door casing
1 x 6 baseboard
Bravura 336B door knob
Call us for a quote on your door project
419-684-9582
Visit https://www.door.cc

We received a request to renovate Victorian tiled hallway floor at a house in the London borough of Harlesden NW10. My client had modernised the heating system and this unfortunately required a section of the tiled flooring to be dug up so new pipework could be laid.
After speaking on the phone, I arranged an initial visit to the property so I could properly assess the work required and provide a price for restoring the floor. During my visit I could see there was another section of missing tiles at one of the door thresholds which would need attention. Except for the missing sections of floor I could see that the tiles themselves were in good condition for their age and would respond well to a deep clean and fresh seal.
I was confident on being able to source matching replacements for the missing tiles and reassured my client that we would be able not only repair the floor but also renovate it to a good standard. I gave them a price to do the restoration which they were happy to accept, and the work was booked.
After some research I managed to source replacement tiles from the Vintage Floor Tile Company in Kent; Victorian tiles are still popular so there a few companies that keep stock so we can usually find a match.
With the replacements in hand, work started by removing the cement and loose material from the missing sections of flooring and backfilling with self-levelling compound to bring the exposed base up to the right level for tiling.
The tiles were then cut to shape as required to match the existing patten and fixed into place with a quick setting adhesive and then grouted.
The floor was left to overnight to allow the adhesive to harden fully, and I returned the next day to deep clean the whole floor. To give the tiles are deep clean a strong dilution of Tile Doctor Remove and Go was sprayed onto the floor and left to soak in for ten minutes. It was then scrubbed into the floor using a rotary machine fitted with a with a black pad. This action lifted the dirt out of the tiles and the resulting slurry was removed with the wet vacuum.
It turned out that the pores of the tiles were holding a lot of dirt, so the process was repeated until I was satisfied. Due to the age of the property, there was no damp-proof membrane installed so I do try to minimise the amount of water I use in this process as there is always a chance of exacerbating any latent efflorescence issues.
Efflorescence occurs where moisture rises through the tile bringing with it salts from underneath the floor as it evaporates on the surface. This can lead to unsightly white marks appearing on the tile. To counteract this potential problem the cleaning was followed by an acid wash using Tile Doctor Acid Gel applied with a 100 then 200-grit pad, before finishing on a 400-grit burnishing pad. The floor was again rinsed with water after the application of each pad to remove the slurry and extracted with a wet vacuum.
Once I was satisfied the floor was as clean as possible, we left site and the area was left to dry over the weekend ready for application of a new sealer.
I returned on the Monday and started by taking a few moisture readings to check the floor was dry. The floor was in an acceptable range, so I applied the first of 4 coats of sealer. For this floor I chose Tile Doctor Seal and Go Extra which is specially formulated product that provides stain resistance with a hard wearing low-sheen finish.
This product is also breathable which is an important feature for old floors, anything that blocks moisture from rising through the tile will cause it to become trapped underneath where it will pool and eventually reach out to the walls and result in rising damp.
Once complete the floor looked brand new and I’m pleased to say with the deep clean and a fresh sealer applied it was impossible to tell the difference between the original and repaired sections of flooring.
For the aftercare of sealed Victorian tiled floors, I recommend Tile Doctor Neutral Cleaner, it’s a mild day to day cleaner with a neutral pH that won’t damage the sealer. Many of the tile cleaning products you find in supermarkets are simply too strong.
Andrew Newstead
North London Tile Doctor

This previously unused attic space is now a sauna/yoga room. The left sauna wall follows the attic rafters down diagonally to allow a wider space for leg room on the twin sauna benches.
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