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Terracotta is an interesting type of stone manufactured using a variety of techniques dependant on the country of origin which leads to a number of differences such as Spanish Terracotta being less porous than its Mexican counterpart: the former is semi-hand made and finished in a factory kiln, while the latter is completely handmade. Spanish Terracotta is therefore a lot less than porous and ultimately, of a higher quality. But despite the Spanish Terracotta being less porous, and therefore being less prone to ingrained dirt, it still, like any other stone, needs regular maintenance to keep it looking smart. In the tiling trade, we quite often refer to this as a good old fashioned ‘Clean and Seal’ and this is exactly what was requested by this property owner in Halifax, for their Spanish Terracotta tiled floors in the kitchen and adjacent hallway. I cleaned both sets of Terracotta tiles using the same process, which involved the application of our reliable alkaline cleaner known as Tile a Doctor Pro Clean, diluted with five parts of warm water. Once the solution had been left to dwell for a short period, it was scrubbed into the tiles to remove all dust, dirt, and general muck. This created a slurry of cleaning residue, which I promptly soaked up using a wet vac. A wet vac machine is an essential tool when it comes to cleaning porous tiles since, unlike a traditional mop and bucket, it sucks the excess trapped dirt out of the clay and thus provides a superior clean. Following this, I applied a small amount of our heavy duty remover, known as Tile Doctor Remove & Go, to deal with some of the more stubborn stains and paint splashes, before rinsing with clean water and wet vaxing in a similar fashion to before. Once the clean had been completed I left the tiles to dry completely. This can take 12 to 24 hours depending on numerous factors including whether a Damp proof Membrane and underfloor heating has been installed which can really help reduce drying times. Letting the tiles dry completely before sealing is paramount as moisture can cloud the sealer and affect its performance. Upon my return to the property I ran some quick damp tests, which revealed the tiles were ready to be sealed. I then applied several coats of Tile Doctor Seal and Go, our topical sealer which provides a satin finish and accentuates colour. A new coat of this product is recommended every six months on Terracotta to ensure the continuous protection of the tiles’ soft clay particles. My customer was extremely pleased with her refreshed Terracotta tiles. It goes to show what a big difference a bit of regular maintenance can make. I advised the customer that an everyday cleaner called Tile Doctor pH Neutral cleaner can also be used regularly to keep the tiles looking great without damaging the sealer. Nigel Stoker North West Yorkshire Tile Doctor

If you’re a first time buyer in the process of renovating or redecorating your new property, you may well discover some fantastic tiled floors hidden under your carpets. Certainly in my experience this happens quite often, so it came as no surprise when I got a call from a couple who had pulled up the carpet in the kitchen of their new house in Chester to find Quarry tiles, along with some fantastic Victorian tiles in the hallway. While the Quarry tiles were in relatively good condition – having been shielded by carpet for many years – the couple were still understandably keen to get them back to looking their very best. I was more than happy to help them do just that. Before beginning the restoration, I removed the kick boards from the kitchen cupboards so as not to damage them. I then applied a solution of our versatile, high alkaline cleaner, Tile Doctor Pro Clean, and let it soak into the tiles for a short period before scrubbing it in using a rotary machine fitted with a black scrubbing pad. Pro Clean is suitable for use on most natural stone tiles, including Quarry, Victorian and Slate, doing the trick to break down medium to heavy soil buildup. The floor was then rinsed off with clean water, and the resulting slurry was promptly removed using a wet vac. I then left the floor dry out overnight. I returned to the property the next morning, and started out by taking a couple of damp meter readings to make sure the floor was dry enough to seal. This is an essential task before sealing any tiled floor as even the smallest amount of excess moisture can cloud the sealer and damage its performance. To seal the floor, I firstly applied one coat of Tile Doctor Colour Grow, which really brought out the natural reddish shades in the Quarry. As an impregnating sealer, Colour Colour fills the pores in the stone and prevents dirt from becoming ingrained. I followed the application of Colour Grow by applying three coats of Tile Doctor Seal and Go Extra. As a topical sealer, Seal and Go Extra forms an additional stain resistant seal on the surface of the tiles to protect against dirt and stains. It also gave the tiles a quality sheen finish as requested by the customer. The customers were very happy with their newly restored Quarry tiled floor. They left the following feedback: “We were both thrilled to bits with how nice the Quarry tiled kitchen floor looked, after being cleaned and sealed. Alastair was a pleasure to deal with and we would highly recommend him to anyone considering having their floor done.” Alastair Robb West Cheshire Tile Doctor

From The 1860s Victorian tiled floors started to appear in public buildings and by the 1890s they had become an essential feature in the most ordinary Victorian terraced houses. Although these floors fell out of fashion during the 1960s and ’70s, when many of them were covered over, they are now being rediscovered by their present owners and this is exactly what happened to my customer in the village of Littleover. The customer had attempted to clean the floor by themselves but they couldn’t archive the result wanted, fortunately they discovered the Derbyshire Tile Doctor and after their call I went over and did a test for cleaning to make sure I can archive the needed results. They were happy with what they saw, so they booked me in to complete the work. For cleaning the hallway I used a strong dilution of Tile Doctors Pro Clean which is strong multi-purpose high-alkaline cleaner. I left the Pro Clean to dwell for 10 minutes and then worked it in the tiles by using a strong black scrubbing pad fitted to my rotary machine. After scrubbing I rinsed the floor several times with clean water to remove any trace of cleaning product from the floor. After successfully cleaning the hall I moved on to the porch which still had some old topical sealer on less walked areas. On these areas I had to use Tile Doctors own very effective stripper Remove and Go. Remove and Go has a long dwell time to remove any given sealer or wax so I left it to soak in for fifteen minutes followed by scrubbing it in with black pad fitted to rotary machine. The next step was to wash off the residue with water which was then removed using a wet vacuum. Following this the tiles were given a rinse with Tile Doctor Grout Clean-up which is an acid based product that can remove grout smears and mineral deposits. Last step before sealing was to give the floor a thorough wash down with clean water to remove any cleaning product left on the tiles and then I left the floor to dry overnight. Next day when I returned I used my damp tester to make sure that the floor is completely dry. Luckily for me floor was all dry and I started sealing. For sealing I used Tile Doctors Colour Grow Sealer which is colour enhancing breathable sealer. I applied 2 coats of the sealer and after every coat I polished off the excess with clean cotton cloths. The result was really good and my customer was very happy with the work and said that now the floor looks transformed. Tony Olmet Derbyshire Tile Doctor

The pictures below are of Chinese Slate floor in the Kitchen of a property in the small village of Clifton just south of Penrith. We often get asked what the difference is between Rough and Semi Riven Slate, and this floor was a mixture of both. If you look closely at the pictures and check out the darker parts of the floor you will see these smoother Semi Riven Slate, whereas the light copper-coloured parts of the floor were of the rougher textured variety. It’s not that unusual for stone to be mixed in this fashion as it can be supplied from different quarries in order to achieve a particular look. The blend of different slates makes little difference when it comes to cleaning as the process is essentially the same. I would advise though if you intend to clean the floor using a mop then you should opt for Semi Riven Slate as Rough Slate can shred your mops and make it harder to maintain. We tend to use industrial floor buffing machines which work well on both surfaces so are less effected. There was a bit of wax on this floor so to remove this Tile Doctor Wax Away was applied. The product was left to stand for fifteen minutes before being scrubbed into the stone, rinsed and then the soil extracted with a wet vacuum. We then finished the cleaning with an Acid Rinse which involves scrubbing the Slate with Tile Doctor Grout Clean-up. This not only works well at cleaning up the stone and grout but also neutralises the alkaline pH left over from using Wax Away. I am very wary of the pH level of the floor as it could have an impact on the new sealer, giving the floor an acid rinse before sealing also ensures a better bond with the sealer. Naturally, you can’t leave a strong product like Grout Clean-up on the Stone for long as it could etch the surface so once done the floor was thoroughly rinsed with water and extracted again with a wet vacuum. A mop and bucket and lots of sponges won’t do the job on a large area like this. Once we finished the clean, we left it to dry off overnight and came back the next day to apply the sealer. We were originally going to apply a satin finish sealer, but the client had a big dog with sharp claws which could of scratched and marked the sealer so decided against it. I advised the client to use an Impregnating sealer called Tile Doctor Colour Grow, which lifts the natural colours in the stone, but is not a topical shiny sealer as the seal soaks into the Slate and leaves a a nice matt finish instead. Only two coats of sealer were needed, and the floor looked like new again. My client was very happy with the difference in the appearance of the stone and how much cleaner the grout was, so much so they the following feedback for us, which is always appreciated. “Totally impressed with the team they couldn’t have been more professional and even left me with some cleaner. My horrible 12 year old slate tiles look fabulous” As usual we left a free bottle of Tile Doctor Neutral Tile Cleaner for aftercare, it’s very important not to undo all that hard work by using a product which will damage the seal, using a pH neutral cleaner will keep the seal looking sharp and fresh for years to come. Heidi Taylor North Cumbria Tile Doctor

This very old Encaustic tiled flooring was uncovered at a property in Chester when the present owners started to undertake renovation. They removed the carpets and vinyl tiles from the hallway, revealing the Encaustic tiles to find that they were in truly horrific condition. This included being covered by heavy dirt, dust and, in some parts, by a sticky black bitumen. Encaustic tiles are made out of compressed cement, and were commonly used in properties built during the Edwardian and Victorian period. This gives us a good idea of just how old these tiles are – but the owners were keen to see what Tile Doctor could do to restore their condition. The black bitumen was my main concern when it came to cleaning the tiles. To remove this, along with all the other dirt and dust, our powerful cleaner for heavy soil buildup, known as Tile Doctor Remove and Go, was applied. The product, which is also effective for removing adhesive and paint stains, was worked into the tiles then left to dwell for thirty minutes, before being scrubbed with a black pad fitted to a rotary machine. The resulting cleaning residue was soaked up with a wet vac machine. This cleaning process was repeated once more over to get the tiles as clean as possible, before leaving them to dry overnight. The next day, damp readings were taken to make sure the floor was dry enough to seal. It’s essential to take damp readings before sealing – especially with old tiled floors that may not have a damp proof membrane installed – as even the slightest amount of excess moisture can damage the performance of the sealer. Two types of sealer were used in this situation. First to be applied was a single coat of Tile Doctor Colour Grow, an impregnating, colour intensifying sealer which enhances the best shades in the tiles. Following this, four coats of Tile Doctor Seal and Go were applied. This is a topical sealer, which means it builds a layer of protection on the surface of the floor, while also providing an aesthetically pleasing low-sheen finish. The customer was over the moon at the end result. At first the floor looked to be with a lost cause, but with the right cleaning methods and products it has been a restored to a standard where it almost appears new. Another satisfied customer! Alastair Robb West Cheshire Tile Doctor

Having an effective sealer in place is essential for ensuring the long term condition of tiled floors in fact a lack of sealer can make cleaning the tiles exceptionally difficult as the sealer prevents dirt becoming ingrained in the tile. This property owner, living in the former spa town of Matlock in Derbyshire, was experiencing problems with their Terracotta tiled kitchen floor since they had applied some kind of wax to act as a sealer, and this had worn off within a few weeks. After this happened the tiles were not sealed again, making cleaning a big problem. Terracotta is a highly porous stone and thus easily soaks in spillages and stains, and allows dirt to become very easily trapped. In this situation, the property owner resolved to contact me about some professional maintenance. I suggested that the tiles would need a deep clean followed by the application of a fresh, high quality sealer. The work was agreed on and I made my way down to the property the following week. When I arrived at the property and saw the tiles first hand it became clear that a professional clean had been in need for a long time: greasy looking stains were particularly prevalent and covered large areas of the kitchen floor. To remove I mixed a strong solution of Tile Doctor Pro Clean, which is a multi-purpose, high-alkaline cleaner, stripper and degreaser, and, working in small areas, applied it to the floor. Working in small sections was important because the stone is very porous and quickly soaked in any product laid down. I scrubbed the cleaner into the stone using a rotary machine fitted with a black scrubbing pad, with the dirt and stains coming away nicely. Pro Clean is highly versatile and can be used for similar cleaning purposes on most types of natural stone floor. After cleaning each section, I quickly removed the excess dirty water and chemicals with my wet vax machine. Once the whole floor had been cleaned I rinsed it several times with fresh water just to make sure all cleaning chemicals were gone. I then left the floor to dry completely for 36 hours. When I returned to the property, I conducted several damp tests to check for any areas of the floor that needed further drying. As is almost always the case, there were a few areas that remained slightly damp, and I set about speeding the drying process along using my heat gun. In fact, it actually took me more than three hours to get the floor completely dry, but this was worth the effort as even the slightest excess moisture can damage the performance of the sealer. Once the floor was finally dried I began sealing the floor with one coat of Tile a Doctor Colour Grow sealer. Colour Grow is an impregnating sealer that penetrates deep into the pores of the stone, thus acting as a shield against ingrained dirt, and also raises the colour of the tiles to provide an aesthetically appealing appearance. sealer. After sealing with Colour Grow, I left the floor to dry for couple of hours and then applied six coats of Tile Doctor Seal & Go, which is a topical sealer that builds up durable protection on the surface of the tiles. The combination of through cleaning and the application of not one, but two high quality sealers really did wonders for the appearance of these Terracotta tiles. Looking at the final results you wouldn’t have believed they had been without a proper clean and seal for so long! Needless to say the customer was exceptionally pleased and will surely be able to keep her floor looking great for a long time to come. Tony Olmet Derbyshire Tile Doctor