This project was completed for a homeowner in East Orlando who was looking to remove and old, dilapidated boathouse and replace with something much more useful. Not only did our team handle the demo of the existing dock , but we handled the engineering, permitting, and of course, the new dock construction. The finished space now offers Trex Select composite decking, a motorized boat lift system, shingle roof to match the main residence, and a bench swing for slow sunsets. This dock build is a great example of the work we provide for homeowners throughout Orlando and the Central Florida area who want the dock building process done right and without any surprises.

Metal Porch Stairs Painting in Lakeview, Chicago | Windy City Painters Lakeview is one of Chicago's most architecturally diverse neighborhoods — vintage courtyard buildings, rooftop-deck condos, newly converted three-flats, and classic brick two-flats all line the same block. What they share is this: exposed metal. Back porch stairs, handrails, balconies, and exterior landings define the rear streetscape of nearly every building in the neighborhood. And in Chicago, exposed metal without proper protective coatings doesn't last. Windy City Painters recently completed a full metal porch stairs painting project in Lakeview that illustrates exactly what professional metal refinishing looks like — and why preparation is everything. The Problem: Years of Chicago Weather Had Done Their Damage The client's back porch stairs were structurally sound — the diamond-plate steel treads were solid underfoot and the handrails were stable. However, the original paint system had long since failed. Surface rust had spread across the treads and risers. The old coating was peeling at every seam, edge, and weld point. Meanwhile, the black handrails were chalky and beginning to show rust at the bases. Notably, this is a pattern Windy City Painters sees constantly in Lakeview. The neighborhood's diverse housing stock — ranging from pre-war courtyard buildings to 1990s condo conversions — often features original metal porch work that has never received a proper professional refinish. Homeowners and property managers patch-paint over rust for years, which ultimately accelerates the problem rather than solving it. The solution isn't more paint. It's a complete system: mechanical rust removal, chemical treatment, primer, and a durable topcoat engineered for exterior metal. The Windy City Painters Process for Metal Porch Stairs Painting Windy City Painters approaches every metal porch stairs painting project with the same disciplined sequence. Consequently, our finishes outlast the competition by years. Step 1 — Mechanical Preparation Our crew wire-brushes all loose rust, flaking paint, and surface contamination from every tread, riser, stringer, and handrail section. For heavier rust accumulation, we use grinding discs to cut down to clean, bare metal. This step is non-negotiable. Additionally, we pay particular attention to weld seams, bolt plates, and edge returns — the spots where moisture consistently hides and rust reliably starts. Step 2 — Chemical Rust Treatment After mechanical prep, we apply a rust-converting primer to any remaining rust residue. This chemically neutralizes active rust and converts it into a stable, paintable surface. Moreover, the converter bonds to the metal and creates an additional barrier against future oxidation. Step 3 — Rust-Inhibiting Primer Windy City Painters then applies a full coat of oil-based, rust-inhibiting primer to all prepared metal surfaces. This primer penetrates bare metal and creates the critical bond layer that everything else depends on. Skipping this step — or substituting a latex primer — is the single biggest reason DIY metal paint jobs fail within one season. Step 4 — Two Topcoats of Industrial Enamel We apply two full coats of oil-based industrial enamel in the client's chosen color. For this Lakeview project, the stairs received a deep red finish and the handrails received gloss black — a classic combination that reads beautifully against the surrounding brick. Each coat is allowed to cure fully before the next is applied. Furthermore, we back-roll every surface to eliminate lap marks and ensure consistent film build. Step 5 — Final Inspection and Cleanup Windy City Painters inspects every inch of the completed work before calling a project done. We remove all masking, clean up the work area completely, and walk the client through the finished result. In addition, we advise on a maintenance schedule to maximize the life of the coating system. Why Metal Porch Stairs Painting Matters for Lakeview Properties Metal porch stairs are among the most visible exterior features of Chicago residential buildings. Therefore, their condition directly affects curb appeal, property value, and — most importantly — structural safety. Rust that penetrates deeply enough will compromise the structural integrity of stairs and railings. Meanwhile, peeling paint signals to buyers, renters, and neighbors that a property is deferred. In contrast, freshly refinished metal porch stairs signal exactly the opposite. They say the property is maintained, the owner takes pride in the building, and the structure is safe. For Lakeview landlords and homeowners alike, metal porch stair refinishing delivers an exceptional return on investment. Professional Advice for Lakeview Homeowners Before starting a metal porch stairs painting project, Windy City Painters recommends the following: Don't paint over rust. Any rust left beneath a topcoat will continue to spread and will lift the new paint within months. Mechanical removal is essential. Choose oil-based products for exterior metal. Latex paints don't adhere to metal as reliably and lack the film hardness needed to withstand foot traffic and freeze-thaw cycles. Time your project right. Ideal conditions for metal painting are 50°F–90°F with low humidity. Chicago's spring and early fall are perfect windows. Don't skip the primer. A properly applied rust-inhibiting primer is what separates a seven-year finish from a one-year failure. Budget for full prep. Preparation typically represents 60–70% of the labor on a metal refinishing project. That's where the money is well spent. Windy City Painters: Lakeview's Trusted Metal Refinishing Contractor Windy City Painters has refined the process of exterior metal painting and refinishing across Chicago's North Side and Near West Side. We work in Lakeview regularly — on courtyard buildings, two-flats, coach houses, and commercial properties — and we understand the unique demands that Chicago's climate places on exterior metal. As a result, our coating systems are selected and applied for maximum longevity in this specific environment. See more of our work and request a free estimate at www.windypainters.com. Ready to transform your Lakeview home? Contact Windy City Painters for a free estimate — visit www.windypainters.com today. Proudly serving Wicker Park, West Town, Lincoln Park, Roscoe Village, Lakeview, Ukrainian Village, River North, and all of Chicago.

It’s not often that we get called abroad for a job, but when we do, it’s always a fantastic experience. We have done a few jobs abroad in the past, including the restoration of Terracotta tiled restaurant floor at a hotel in Addis Ababa, Ethiopia. This job was closer to home at a chateau in the town of Arcis-le-Ponsart near Reims, located in the Champagne-Ardenne region of North Eastern France. As its name suggests, the Champagne-Ardenne region is famous for its champagne. The owner of the chateau was, in fact, an English property developer. He asked us to work on two floors: a Terracotta tiled hallway, and a French Victorian tiled floor. The French style of Victorian tiles are actually made of encaustic cement rather than clay, so we were excited to have the chance to work on something a bit out of the ordinary. It was going to be a long trip, so after packing the van with the necessary equipment and Tile Doctor products Heidi and I set off to France via the Channel Tunnel. Fortunately, we avoided any disruptions both on the way there and the way back! On arrival at the chateau, we immediately spent two hours running tests on the two floors to determine the most effective processes. We had four days in which to complete the job, so it was essential to make sure our methods were correct before beginning to avoid any unwelcome surprises later on! After running the tests, we set about cleaning the Victorian tiles using a combination of clean water and diamond burnishing pads. No damage was done to the tiles, and they polished up well. Following the cleaning process, we began sealing the floor using Tile Doctor Colour Grow, a sealer which helps to bring out the colour in the stone while also providing durable surface protection. We were only able to apply one coat of sealer, however, as the second coat kept smearing, preventing the shine from settling in – this was despite testing the process earlier. Nonetheless, we resolved to polish off the one coat we could apply with a fine burnishing pad. Thankfully, the results were still very good. The Terracotta tiled hallway had no sealer, and so it had, over time, become very dirty. We cleaned the tiles using a solution of one part Tile Doctor Pro Clean to five parts clean water, in combination with a couple of black burnishing pads. As you can see from the pictures, the combination really helped to lift out the ingrained dirt, leaving the tiles looking at their best again. The floor took three days to dry completely before we could begin the sealing process. Once the floor was dry enough to seal, we applied eight coats of Tile Doctor Seal & Go, which is suitable for use on a variety of internal, unsealed porous surfaces. It was a long and exhausting week but the client was delighted with the results on both floors and left the following comments, he also mentioned using Tile Doctor in the future to work on the other properties he is developing. “Thanks for yours and Heidi’s work in renovating our floors. It was also great to meet you guys and I hope you have enjoyed your visit to champagne and will come back some time. “

Recently I travelled down to the village of Prestwood in the Chiltern Hills of southern Buckinghamshire, to work on a Victorian tiled porch and hallway. Victorian tiles are commonly found in the entrance areas of older houses and unfortunately in this case the tiles had become heavily ingrained with dirt over time, and had suffered from additional paint and plaster spillages. The result was an unsightly mess; my client was considering covering the floor with lino after several unsuccessful attempts at cleaning it. I was called upon to provide a professional clean and seal, restoring these great Victorian tiles back to looking their best again. On my first day at the house, I mixed up a solution of 50 per cent Tile Doctor Pro-Clean, a high alkaline cleaner, and NanoTech HBU (formerly known as Ultra Clean), which is a cleaning product that contains nano-sized abrasive particles that penetrate deep into the stone to lift ingrained dirt to the surface. This solution was worked into the tiles using abrasive scrubbing pads fitted to one of my commercial rotary machines. The cleaning process left over a slurry of residue which I rinsed away with clean water and extracted with a wet vacuum. I was still left with the issue of stubborn paint spillages, so I applied a layer of Tile Doctor Remove & Go, a stripper with cleaning properties which is very effective at breaking down paint and adhesive stains. Once the paint spillages had been dealt with I gave the area another rinse with clean water. I then left the house, allowing the floor enough time to dry overnight. Upon my return the day I set about sealing the newly cleaned Victorian tiles. Before starting the sealing process I inspected the floor to check for any dampness, knowing that any excess moisture could potentially damage the performance of the sealer. When I was satisfied that the tiles were fully dried, I applied Tile Doctor Seal & Go, a sealer which offers durable surface protection, along with an aesthetically pleasing, low-sheen finish which brings out the colour in the stone. This product can be used to seal internal, porous surfaces including Victorian, Slate, textured Quarry and Sandstone tiles. The process made an amazing difference to the floor as you can see from the photographs; additionally the restoration of such an original feature adds a lot of value and looks so much better than lino! Colin Ford South Buckinghamshire Tile Doctor

This hallway floor was actually at a house in the town of Stamford which is just over the northern border of Northamptonshire and slightly out of my area; however I was recommended to the owner by another client which is always welcome and a testimonial in itself. I work right across the county so it wasn’t long before I was in the general area and arranged a visit to carry out an inspection of the Victorian Quarry tiled floor and provide a quote for a full restoration. The owner of the house had just moved in recently and although the floor was in good overall physical, it was in need of a thorough clean and new seal to bring back some life to the tiles. Additionally she was having lots of other building work done to the house and she wanted to retain this as an original feature of the property. My quote was accepted and I was able to book the work in for the following week. These first photos show how dull the floor looked due to a build-up of builder’s dust and general wear and tear. They also show some of the equipment needed to undertake the following cleaning process. I used a brush and vacuum to remove as much loose debris and dust from the surface of the floor as possible. I then applied a strong dilution of Tile Doctor Pro Clean to the floor which is a strong alkaline cleaner which can also be used to remove sealers; the solution was left it to dwell for roughly ten minutes before agitating it with scrubbing pads and brushes to remove the muck that was lifted to the surface. This was then wet-vacuumed twice to remove all the slurry and neutralise any chemicals. As it was such an old property I then used a steamer to heat up the tiles and draw up any contaminants and assist with the drying process. I also chose to install two fans and a dehumidifier to dry the floor even further. With the cleaning process complete – and achieving a marked difference to the appearance of the floor – I left the tiles to finish drying for 24 hours. Upon my return to the house, I checked for any excess moisture by running damp tests as this has the potential to affect the performance of the sealer. Once satisfied with the results, I sealed the floor with two coats of Tile Doctor Colour Grow, a colour enhancing sealant which offers both a robust surface seal and an aesthetically pleasing finish. I also carried out water repellency tests to ensure the sealer was working as expected and the floor had sufficient protection and will be hard-wearing for a hallway which is a high traffic area. On my client’s return to the house she was very happy with the final results – in fact, she was also in contact about some further work in the New Year! Phil Vissian Northamptonshire Tile Doctor

This Tumbled Travertine tiled floor at a beautiful house in Horley had been poorly maintained through the years using the wrong type of sealer which quickly wore down allowing dirt to become ingrained in the stone. The owner had become concerned about the state of the tiles and decided it was time to call in an expert that could restore the tiles to a condition that complimented the environment in which it was situated. Travertine is known for being very distinctive in character and very durable, making it a very popular choice for tiled flooring in properties worldwide. However, the stone does require regular professional maintenance and polishing to keep it looking it top shape and home owners rarely realise this when they decide to have it installed. Fortunately, in the UK at least you can rely on your local tile doctor to maintain it for you. The first part of the job involved giving the floor a thorough clean to remove what was left of old sealers and any polishing compounds that remained on the floor. Before beginning that however I brought in all my equipment and products into the house and then prepped the area by taping up the woodwork to protect it during the renovation process. To remove what was left of the old sealers and other coatings still present on the floor a strong solution of Tile Doctor Remove and Go was applied to the floor and left to soak in for about ten minutes before being actively worked in with a rotary machine fitted with a black scrubbing pad. The solution turned black with the soil as it was lifted out of the pores of the stone and it was then rinsed off with water and extracted with a wet vacuum. Following this, we moved on to a process we know as burnishing that hones the stone and brings up the polished appearance. Working in sections due to the size of the floor It involves the application of a series of diamond encrusted burnishing pads from coarse through to very fine. The coarse 400-grit pad fitted to the rotary floor buffer and run over the floor using only water for lubrication. The water turns into a slurry as the pad does its job removing dirt and this has to be rinsed off the floor and extracted with the wet vacuum before applying the next pad. The process was then repeated with medium 800 grit pad for an initial polish followed by the Fine 1500 grit pad for the second polish using water for lubrication and rinsing and extracting in between each pad. The last pad is a very fine 3000 grit pad for the final polish and is applied with only a little water sprayed onto the floor using a technique we call a Spray Burnish. This last pad really brings up the polished appearance of the stone. To bring up the appearance of the stone even further and add a really durable polish Tile Doctor Shine Powder was applied. This is a crystallising powder sealer that ensures a very high shine and a tough, durable finish. This powder is applied directly to the tiles in combination with approximately ½ a litre of water and a soft white buffing pad. Last step was to add to the protection provided by the Shine Powder with two coats of Tile Doctor Ultra-Seal which is a natural look sealer that doesn’t change the look of the stone and is applied to the stone and grout. This sealer works by seeping into the stone, occupying the pores and preventing dirt from becoming ingrained. The customer was ecstatic with the results, being particularly pleased that she got the floor looking the way she originally wanted without significant expense, not to mention stress. Michael Conlon East Surrey Tile Doctor

AWARD WINNING DUPLEX DESIGN Bob-a-day Park Little Bay duplex in historical precinct This Little Bay duplex is the winner of the HIA Housing Awards 2019 for category: – Townhouse/Villa Development 2-10 dwellings ‘HIA NSW Region’ and a finalist for category: – Residential Interior Design ‘HIA NSW Region’ Judges said, “A functional design with a light and bright living area that has excellent cross flow ventilation and innovative design with sustainable features.” Congratulating SSRB Developments with Edifice Design, Architects on such an outstanding achievement, HIA Executive Director – NSW, David Bare, said “The awards recognise excellence in residential construction and these awards provide a tremendous opportunity for HIA members to showcase their projects and highlight building and design excellence.” [HIA Media Release 19 October 2019] Set in Little Bay’s old Prince Henry Hospital precinct, this dual occupancy is designed to complement its rare historic and coastal location. The two dwelling requirement and contextual fit make the building unique, shaped and functioning as follows: Design Subtly distinguished separate dwellings — while still appearing as a single residence. Contemporary but synergistic with heritage setting — contemporary detailing with a scale (height, setbacks) in keeping with the historic “Flower’s Building” and materials/colour selections (face brick, boarded cladding, stone) that complements, not competes with, its heritage, seaside setting. Streetscape and contextual fit: The Ewing Avenue frontage and northern neighbour are addressed by a darker, quieter core element, clad in metal and light coloured, boarded features that extend from the ground to its flat parapeted roof. The darker, northern side anchors the lighter and more open, glazed southern side that overlooks Bob A Day Park and sits beneath a flat planar roof. External walls are layered horizontally with boarded cladding to the first floor, flat rendered wall at the ground floor and a face brick basement. Balconies, views and privacy — generous floor to ceiling horizontal louvred windows fill rooms with sunlight and views to the park and ocean. The linear effect is further accentuated by both dwellings having projected outdoor balconies with the southern balcony having a continuum of louvres to either open or close for sunlight, stargazing or privacy. Façade finishes and an entry of stone, copper and wood — texture and colour, accentuated by a copper panelled front door, timber louvres above and a feature stone blade wall, clearly defines the entry. Slender metal awnings and sliding panels also provide further articulation to the facades as well as privacy. An entry of stone, copper and wood reflect façade finishes — texture and colour, accentuated by a copper panelled front door, timber louvres above and a feature stone blade wall, clearly define the entry. Slender metal awnings and sliding panels also provide further articulation to the façades as well as privacy. A welcoming sky lit void foyer — a large atrium with skylight window brightens the entryway and provides main circulation to the hall and stair. Linear stair and lift amenity — a streamlined timber stairway with vertically lined balustrade is a focal point of the entry hall. A lift with ceramic tiles to floor and steel finishes services the main dwelling. A handcrafted bespoke artisan sandstone wall with fireplace — is a centrepiece dividing the main living room from the eating and kitchen areas. An unusual partially sunken roof terrace — which provides an entertainment area of spectacular district and ocean views while remaining relatively private, quiet and sheltered. An exterior ‘living green wall’ — which is also viewable from the living room. A sunny, north east plunge pool — which is overlooked by two semi enclosed entertainment balconies. Large water tanks totalling 7000 litres — which services toilets, laundry and gardens. An extensive solar panel system — totalling over 10 KWs. Client brief Dual occupancy required for accommodating two separate dwellings, the primary dwelling for parents long term and the secondary dwelling for extended family. 1. Quantitative requirements Each dwelling with: 2 residential levels + roof terrace + basement carpark main external balcony off the main living area private garden setting full ducted air conditioning separation by a vertical, fire and acoustically rated, common wall. Primary dwelling (southside) — for main family: 3 bedrooms, 2.5 bathrooms, laundry, open planned living, kitchen and dining areas, a separate TV room, roof terrace and serviced by a lift (basement to level 1) 5,000 litre rainwater tank servicing the toilets and laundry 5.4 KW solar panel system 2 car basement car park. Secondary dwelling (northside) — for extended family: 3 bedrooms, 2 bathrooms, laundry, open planned living, kitchen, dining, a separate TV room Plunge pool 2,000 litre rainwater tank servicing the toilets and laundry 4.8 kW solar panel system 1 car basement car park + 1 car hardstand. 2. Qualitative requirements: Generally: Maximise sun, light and outlook to all rooms. Extensive glazing and use of skylights. Rooms to be designed as contemporary spaces with seamless, clean lines. Colour selections to be light, non jarring, using colours from whites to neutrals. Use of natural materials such as timber and stone. Open planned living areas — kitchen, dining and living with a strong spatial connection to encourage family together time. Main dwelling to have a separate TV room so that living areas remain unaffected by media intrusions. Bedrooms grouped together on the ground floor to ensure district and ocean views are prioritised for the living areas. Maximise louvred glazing to southern side of primary residence to overlook Bob A Day Park. Ocean views maximised where possible, most likely achieved across to the north east. Multi-layered complex approval process From the outset, there were numerous multi-layered approval stages through which to navigate. This ensured a vigorous, disciplined design approach. Stages included: The Prince Henry Design Review Panel (PHDRP) — appointed by Landcom to monitor the historic Prince Henry development site Randwick City Council — Development Application NSW State Heritage Department — approval required given the project’s proximity to the historic “Flowers” building. Randwick Council — the Construction Certificate was particularly involved with difficulties around strict adherence to; setbacks, height and floor space ratios and alignments with the southern setback of the “Flowers” Building, a flat roof geometry and guides around the use of external colour and materials. Randwick Council jurisdiction Photographer: Aimee Crouch

I recently visited a customer living in the village of Ravensthorpe, just outside Northampton to rejuvenate a 15-year-old multi coloured Chinese riven slate floor that needed a deep professional clean. Slate is a hard-wearing tile used for flooring high traffic areas but does need sealing to bring out its best features. In this case the sealer had long since worn off and dirt had become ingrained in the stone making it difficult to clean effectively. We discussed the client’s requirements and the cleaning process I planned to follow to rejuvenate the floor. I had to check on availability, so I e-mailed over a quote and some dates later that day. They were happy with my proposal and agreed for the work to be done whilst the customers were on holiday. My first task was to test a small area to determine which products would give the best results. In this case, I decided to start with a strong dilution of Tile Doctor Remove and Go which is a strong alkaline cleaner/coatings remover that’s safe to use on Tile and Stone. I spread this solution across a section of the floor and left it to seep into the pores of the stone and lift out the ingrained dirt. After allowing the solution adequate time to dwell, I scrubbed the slate with a carbon brush fitted to a rotary machine to gradually reveal the fantastic natural colours of the Slate hidden beneath the dirt. Happy with my choice of cleaning product I repeated this process in sections until it had been carried out throughout the entire area. Following this, I rinsed the entire floor several times with clean water, before soaking up the resulting soiled residue with a wet vacuum. The next part of the cleaning process entailed paying attention to the grout lines which were scrubbed using Tile Doctor Grout Clean-Up. The resulting residue was promptly extracted with the wet vacuum and I finished by giving the whole floor a rinse with Tile Doctor pH Neutral Tile Cleaner. This is a day to day tile cleaning product which is recommended for stone floors, many supermarket tile cleaning products are only suitable for ceramic tiles due to their acidic formula and can damage a floor over years of use so you should always read the label. However, I always leave my clients with a complimentary bottle of a suitable Tile Doctor product to maintain their floors. The floor was left to dry off overnight and I returned on the second day to seal the floor. Before starting I checked the floor was dry using a damp meter which confirmed the Slate was dry and ready to seal. The floor must be completely dry before sealing as any excess moisture has the potential to the damage the performance of the sealer. Since my client had specifically requested a silk finish, I opted to use Tile Doctor Seal and Go which dries to leave a lovely subtle sheen that really enhances the look of the stone. Five coats were applied to ensure a good hard-wearing protection. My client was very pleased with the results, particularly as they hadn’t realised how much colour it had lost over the years and left the following feedback on our website. ”I despaired of having a clean-looking floor again. Phil Vissian assured me that intensive deep cleaning and resealing could restore our fifteen year old, subtly coloured, Chinese riven slate kitchen floor. He has done a fantastic job. Looks like new, and I shall book Phil for an annual professional clean, so that it never gets as bad again.” Sally M, Northampton Phil Vissian Northamptonshire Tile Doctor

The following post is follows on from the Limestone tiled kitchen floor restoration I recently completed in Cardiff. You may recall that the floor had not been maintained properly since it was first installed in 2008 and one of the key problems I had to deal with during that particular restoration was a number of dark stains left on the tiles by the kitchen dustbin. Here’s a detailed account of how I tacked the staining. To deal with the stains, I suggested to the client that I experiment with a Tile Doctor product called Reduxa, which is formulated to remove certain stains, including red wine stains, from natural stone. It is suitable on Limestone, Marble and Travertine tiles, amongst others. Nonetheless, I did have to advise the client that unfortunately some stains are unavoidably permanent and that there was no guarantee that the product would be able to remove these particular stains. Had the sealer been maintained on this floor, then the problem would have been much easier to tackle. However, in this case the sealer had worn off over the years. I began treating the problem area by applying the Reduxa solution, before heating up the tile with a heat gun to lift out the stains. This process of spraying and heating was repeated around eight times. To cut a long story short, the process worked very well, and both myself and the client were amazed at the results the Reduxa stain removal solution had on the floor. This product really does what it says on the label! If you would like more information on the product, check out the video on the Reduxa page on the Tile Doctor website. Julian Iancono SE Wales Tile Doctor

I was asked by a customer in Leatherhead, Surrey to clean the Limestone tiled floors that had been installed throughout the ground floor of his house. I popped round to take a look at the job and could see that the Limestone tile and grout was quite dirty; it was clear that the sealer had broken down and dirt was now becoming ingrained into the stone and grout. The floor would need to be burnished and re-sealed to get it back to its original condition and so I provided a quote to do the work. The quote was accepted although he did ask if I could provide a couple of references from former clients; there are over 70 testimonials from past customers on my website so this was not a problem and I was happy to do so. Once he had received the references he called to book me in. Cleaning Limestone Floor Tiles My first job was to protect the walls and units before scrubbing the first area with a hot solution of Tile Doctor Pro-Clean using a rotary machine fitted with a brush head attachment. This process lifted the dirt out from the grout, the surface and any holes. The floor was then rinsed thoroughly with clean water to remove any cleaning products and I then proceeded to burnish the Limestone tiles using a set of four burnishing pads system fitted to a rotary machine. You start with a coarse pad lubricated with a little water and this removes any remaining sealers and ingrained dirt from the stone. Any slurry is then rinsed away and you move onto the remaining medium, fine and superfine polishing pads which bring back the polished surface, again each pad needs to be lubricated with a little water which needs to be rinsed away after each pad. It was a large area so as you can imagine this took some time to apply this process to the entire floor so I focused on the Kitchen then first day and came back the second day to work on the hallway and utility room. Sealing Limestone Floor Tiles On the third day I came back to seal the floors using two coats of Tile Doctor Colour Grow which is a colour enhancing penetrating sealer that brings out the different shades of colour in Limestone and is designed to provide maximum stain protection on natural stone floors. The last step was to buff the floor to a nice shine with a rotary machine fitted with a white pad. The grout is now back to its original grey as opposed to black and the Limestone look new again, needless to say the customer was really pleased with the finish and has since recommended my services to other friends.

I received a call from this client in Old Marston around two miles north east of the centre of Oxford. They had lifted a lino floor in their kitchen and found an old Quarry Tiled floor underneath and decided to see if they could have it restored. I went over to survey the floor and could see that the tiles had been covered with a thin layer of levelling screed to ensure the lino didn’t sink into the recesses. I ran some tests to demonstrate how the screed could be removed which worked well and it was apparent that the tiles underneath were intact and could be renovated. I submitted a quotation for removing all the screed, deep cleaning the Quarry tiles and then sealing the tiles to protect them. The client was really pleased that we could restore the floor and the quote was accepted, with a date booked to do the work. To start the work, I applied undiluted Tile Doctor Grout Clean-up worked in with a small carbide brush attached to a hand-held rotary buffer. The combination of the acid in the Tile Doctor Grout Clean-up combined with the scrubbing action of the brush were effective at removing most of the screed. The small bits of remaining screed were carefully removed by hand, using a floor scraper. The floor was then rinsed with water and the soil removed with a wet vacuum. For the second phase of the cleaning process I applied Tile Doctor Oxy-Gel which was scrubbed into the floor with a stiff brush rinsing after with water and the soil extracted again using the wet vacuum. After cleaning the floor to remove the dirt I could still see some evidence of the screed on the tiles, so I decided to give the floor an Acid Wash using Tile Doctor Acid Gel which was scrubbed into the floor and rinsed off as before. Tile Doctor Acid Gel is of course an acidic product so once it was removed, I decided to rinse the floor with Tile Doctor Neutral Cleaner to neutralise the pH levels in the floor. The wet vacuum was used again to remove as much moisture from the Quarry tiles as possible before leaving the now clean floor to dry off fully overnight. I returned to seal this floor the next day. First, I checked the floor was fully dry with the damp meter, it was within the recommended range, so I was ready to complete the sealing process. The client was not too sure if they wanted a matt or sheen finish, so I first put a coat of Tile Doctor Colour Grow on the floor to show them the matt finish. Colour Grow is an impregnating sealer that enhances natural colour and protects from within by occupying the pores in the tile. After reviewing the floor, they decided it was not for them, so I followed up by applying several coats of Tile Doctor Seal & Go which adds a nice sheen finish and is compatible with Colour Grow. The combination of sealers worked very well together, and they were very satisfied with the final result and of course that we had been able to restore the Quarry tiles. Barry Woodward Oxfordshire Tile Doctor

This property in Godalming had the whole downstairs floor tiled with Fired Earth Limestone tiles nine years prior and had never had it cleaned or maintained professionally. The once beautiful stone was now looking dull and the grout had turned black with dirt leaving the floor looking uninviting. This is quite normal for stone floors as it is the sealer that protects the stone from dirt and enhances its look. Most sealers wear off after three to four years sealer and in this case after nine years it was well overdue a deep clean and reseal. I visited the property to survey the floor. It was indeed looking in need of some attention and the kitchen was particularly bad. To restore the appearance of the Limestone tile and grout the floor would need to be stripped of what remains of the old sealer, then deep cleaned with attention to the grout, polished with burnishing pads and then finally resealed. I was confident I could get it restored to a nearly new finish and to prove it I completed a small demonstration clean which the homeowner was very happy with. They agreed to my quote and we scheduled in a couple of days to carry out the work. On day one I started by cleaning the grout using a strong dilution of Tile Doctor Pro-Clean. its run along the grout line and then left to soak in for about ten minutes so it can get to work breaking down dirt and old sealer. The grout is then scrubbed using a grout brush which is then scrubbed backwards and forwards along the grout line until clean. The area is then rinsed with water and all the waste removed with a wet vacuum cleaner. Next, I turned my attention to the Limestone tiles which needed stripping of any remaining sealer, cleaned and polished. I find the best way to do this is by apply a set of diamond encrusted Burnishing pads in sequence starting with a coarse 400-grit followed by 800, 1500 and finally finishing with an extra fine 3000 grit. Water is used to lubricate the burnishing process and the slurry is rinsed and extracted off the floor between pads. Each pad is run over the tiles three times, and it was a large floor so as you can imagine this process took most of the day. I left the floor to dry out overnight and returned the next day to seal the Limestone. Before doing that, I reviewed my previous day’s work and I cleaned up any areas that needed further attention. Next step was to ensure the floor was dry as I don’t recommend applying a sealer to damp tile as you won’t get an even appearance, so before sealing a floor I tested for moisture using a damp meter. To seal the floor, I applied two coats of Tile Doctor Ultra Seal which is an impregnating sealer that works by occupying the small pores in the stone to prevent dirt becoming ingrained there. Limestone is a light stone and most customers like that appearance so I find it best not to use a colour enhancing sealer as it can darken the stone. Ultra-Seal doesn’t contain any colour enhancer and leaves the floor with a natural finish whilst allowing the stone variations and patterns to show through. Once the sealer was dry, I gave it a further polish with the 3000-grit pad which further brought out the natural beauty of the stone. My client was very happy with the floor, it really lifted the who area and the Kitchen in particular. Rupert Mcleod West Surrey Tile Doctor

This ground floor flat in the City of Oxford had been converted from a shop which as you can imagine, was quite complex. One significant element involved in the conversation was the restoration of an old Quarry tiled floor which ran through the main hallway and had for many years been covered in a commercial linoleum covering. When the linoleum covering was removed, the sheer amount of glue which had been used to affix it had completely ruined the appearance and condition of the Quarry tiles. There was also a lot of concrete in the bathroom, and our client was keen to have this removed in the hope that the tiles beneath were salvageable. My first task at the property was to deal with the adhesive. I covered the entire floor area with Tile Doctor Remove and Go and then covered it with a plastic sheet and leaving it to soak into the glue and break it down overnight. Remove and Go is powerful stripper with a long-dwell time, formulated to break down adhesives and paint stains, amongst other coatings. I returned the next day and, removing the plastic sheeting, I scrubbed the floor with a carbon brush attached to a rotary floor scrubber to remove the huge glue deposits. I worked in sections, rinsing each area of the floor with water after it had been scrubbed. Once I had finished the entire floor there was still some glue remaining, so I covered it again with a solution of Remove and Go combined with Tile Doctor HBU Nanotech, which utilises nano-sized particles to get underneath tough stains, dissolve them, and lift them out. I left this solution on the floor for about two hours to dwell and scrubbed it again. During the next day of work, I used a very coarse 100 grit diamond burnishing pad to manually grind away the remaining stubborn bits of glue. Paying attention to the bathroom, I used a 50-grit coarse milling pad followed up with a 100-grit diamond burnishing pad to do the same to the area of concrete. The next part of the process was to use Tile Doctor Grout Clean Up to acid wash the floor. This was successful in removing the last bits of cement and the remaining residue of the glue. To complete the cleaning process, I then rinsed the floor with plenty of water and vacuumed up any soiled solution. I opted to leave the floor alone for a couple of days to fully dry off so that it could be sealed upon my return. This is crucial as any moisture or damp issues can damage the performance of the sealer and expose the floor to further ingrained dirt and staining. To seal the floor, I used Tile Doctor Colour Grow. This is an impregnating sealer that also enhances the natural reddish shades in the Quarry. I applied two coats of the sealer, giving the floor the natural look matte finish the customer desired. The customer was very impressed with the results of this thorough restoration. She even left the following feedback: “I cannot recommend this service enough. The Oxford Tile Doctor (Barry) was a superstar: he cleaned up the tiles in my hallway, which were covered in a very thick layer of glue, and removed concrete from the tiles. They now look superb and I’m really happy with the outcome. Barry was always on time, considerate, and kept me up to date. The quote for the job was exactly right. I would not hesitate to recommend him.”

I recently visited a client living in the market town of Woodstock in Oxfordshire to rejuvenate a fantastic multi-coloured Slate floor that had been hidden under several years’ worth of dirt in their kitchen. Slate is a typically hard-wearing tile used for flooring high traffic areas of houses and public buildings but does need sealing to bring out its best features and in this case the sealer had long since worn off and dirt had become ingrained in the stone. My first task in the cleaning process was to mix a strong solution of Tile Doctor Pro-Clean, which is a strong alkaline cleaner safe to use on Tile and Stone, and NanoTech HBU (Heavy Build-up Remover), which is a particularly powerful product that uses nano-sized particles to tackle muck in areas of the stone where typical cleaners simply can’t reach. I spread this solution across the floor and left it to seep into the stone, to get underneath and lift out the ingrained dirt. After allowing the solution adequate time to dwell, I scrubbed the floor with a carbon brush to gradually reveal the fantastic natural colours of the Slate hidden beneath. Following this, I rinsed the entire floor several times with clean water, before soaking up the resulting soiled residue with a wet vacuum. The next part of the cleaning process entailed paying particular attention to the grout lines. I used Tile Doctor Grout Clean-Up to scrub the grout lines and also to treat a small amount of efflorescence. The resulting residue was promptly extracted with the wet vacuum and I finished by giving the whole floor a rinse with Tile Doctor pH Neutral Tile Cleaner. This is a day to day tile cleaning product which is recommended for stone floors, many supermarket tile cleaning products are only suitable for ceramic tiles due to their acidic formula and can damage a floor over years of use so you should always read the label. I then left the floor to dry completely overnight. On day two, the Slate tiled floor was dry and ready to seal. The floor had to be completely dry, as any excess moisture has the potential to the damage the performance of the sealer. Since my client had specifically requested a matte finish, I opted to use Tile Doctor Colour Grow. Colour Grow is an impregnating sealer that provides durable surface protection from within while also enhancing all of the natural mineral shades. My client was very pleased with the results, particularly as they hadn’t realised they had such a great looking floor in their house when they had first purchased it! Barry Woodward Oxfordshire Tile Doctor

These Slate kitchen floor tiles at a property in Oxford were in good physical condition, but had become dull over time due to heavy usage, and upon close inspection the grout was stained. The customer contacted me as she was keen to get the tiles back to looking their best. This would require a thorough clean and the application of a fresh sealer. While Slate floor tiles are reputed to be hard wearing and damage resistant – and are therefore a popular choice for high traffic areas like kitchens – this does not exclude them from needing regular maintenance. To begin, I mixed a strong solution of Tile Doctor Pro Clean and water. Pro-Clean is a versatile cleaner that when used in a weak dilution can be used as a regular cleaner for most types of natural stone floor, including more sensitive stones such as Limestone and Marble. The cleaning was then spread across the surface area of the floor, and left it to dwell for ten minutes to allow the solution to seep into the pores of the stone and lift the ingrained dirt to the surface. Pro-Clean in a strong dilution also functions as a stripping product, meaning it works to strip away any old and ineffectual sealer. I then scrubbed the solution into the floor using a stiff scrubbing brush, paying particular attention to the grout in order to break down the visible staining. The tiles and grout lines came up really well during the cleaning process – this became clear once I had rinsed the floor and removed the residue using a wet vacuum. With the customer eager to have the job completed quickly, I installed portable room dryers and utilised a heat gun to dry the floor, allowing me to seal it on the same day. Once I had ensured the floor was completely dry, I commenced the sealing process by firstly applying a coat of Tile Doctor Stone Oil, a product which is designed to bring out all of the natural dark shades in the Slate. When this was dry, I applied a single coat of Tile Doctor Colour Grow. This is an impregnating sealer, meaning that it soaks into pores of the stone to provide durable protection from within against ingrained dirt and stains. Colour Grow also enhances the natural colours in the stone even further. The customer was amazed by just how big a difference could be made to the tiles in the space of just a day. Although the tiles were generally in very good nick, my main task was to be liven them up – judging by the before and after photos, I think this was achieved. And, now that they have been treated to a fresh seal, the tiles will be prevented from quickly becoming dull again. Barry Woodward Oxfordshire Tile Doctor

We received a request to renovate Victorian tiled hallway floor at a house in the London borough of Harlesden NW10. My client had modernised the heating system and this unfortunately required a section of the tiled flooring to be dug up so new pipework could be laid. After speaking on the phone, I arranged an initial visit to the property so I could properly assess the work required and provide a price for restoring the floor. During my visit I could see there was another section of missing tiles at one of the door thresholds which would need attention. Except for the missing sections of floor I could see that the tiles themselves were in good condition for their age and would respond well to a deep clean and fresh seal. I was confident on being able to source matching replacements for the missing tiles and reassured my client that we would be able not only repair the floor but also renovate it to a good standard. I gave them a price to do the restoration which they were happy to accept, and the work was booked. After some research I managed to source replacement tiles from the Vintage Floor Tile Company in Kent; Victorian tiles are still popular so there a few companies that keep stock so we can usually find a match. With the replacements in hand, work started by removing the cement and loose material from the missing sections of flooring and backfilling with self-levelling compound to bring the exposed base up to the right level for tiling. The tiles were then cut to shape as required to match the existing patten and fixed into place with a quick setting adhesive and then grouted. The floor was left to overnight to allow the adhesive to harden fully, and I returned the next day to deep clean the whole floor. To give the tiles are deep clean a strong dilution of Tile Doctor Remove and Go was sprayed onto the floor and left to soak in for ten minutes. It was then scrubbed into the floor using a rotary machine fitted with a with a black pad. This action lifted the dirt out of the tiles and the resulting slurry was removed with the wet vacuum. It turned out that the pores of the tiles were holding a lot of dirt, so the process was repeated until I was satisfied. Due to the age of the property, there was no damp-proof membrane installed so I do try to minimise the amount of water I use in this process as there is always a chance of exacerbating any latent efflorescence issues. Efflorescence occurs where moisture rises through the tile bringing with it salts from underneath the floor as it evaporates on the surface. This can lead to unsightly white marks appearing on the tile. To counteract this potential problem the cleaning was followed by an acid wash using Tile Doctor Acid Gel applied with a 100 then 200-grit pad, before finishing on a 400-grit burnishing pad. The floor was again rinsed with water after the application of each pad to remove the slurry and extracted with a wet vacuum. Once I was satisfied the floor was as clean as possible, we left site and the area was left to dry over the weekend ready for application of a new sealer. I returned on the Monday and started by taking a few moisture readings to check the floor was dry. The floor was in an acceptable range, so I applied the first of 4 coats of sealer. For this floor I chose Tile Doctor Seal and Go Extra which is specially formulated product that provides stain resistance with a hard wearing low-sheen finish. This product is also breathable which is an important feature for old floors, anything that blocks moisture from rising through the tile will cause it to become trapped underneath where it will pool and eventually reach out to the walls and result in rising damp. Once complete the floor looked brand new and I’m pleased to say with the deep clean and a fresh sealer applied it was impossible to tell the difference between the original and repaired sections of flooring. For the aftercare of sealed Victorian tiled floors, I recommend Tile Doctor Neutral Cleaner, it’s a mild day to day cleaner with a neutral pH that won’t damage the sealer. Many of the tile cleaning products you find in supermarkets are simply too strong. Andrew Newstead North London Tile Doctor

Recently I was contacted by a man in the town of Bedford who was worried that he had damaged his Victorian tiled hallway as a result of dragging a piano across the floor. I went round to the property to get a better look at the problem and, on closer inspection, realised that the tiles were actually fine; however, the piano had torn through the old surface seal. The 150-year old tiles, dating back – as the name suggests – to the reign of Queen Victoria, had been poorly sealed and additionally had not been maintained correctly with the appropriate cleaning products. I was commissioned to remove the old sealer, clean and re-seal in order to restore this fantastic floor to its former glory. My first task was to mix a solution of Tile Doctor Pro-Clean and water, which was then spread across the floor. Pro-Clean is a high alkaline cleaner which also contains stripping properties and this helped to break down the old, damaged sealer. The solution was left to dwell for approximately 20 minutes, giving it time to seep into the stone to get underneath, and lift out, any ingrained dirt. Pro-Clean was worked into the tiles using a heavy low speed rotary machine fitted with a black pad. Once cleaned and stripped, we rinsed the floor using plain, clean water to neutralise the high alkaline Pro-Clean and the removed the resulting slurry using a wet-vac machine. At this point I noticed that the white/magnolia tiles were particularly well worn and still very dirty and in need of further cleaning. Around this time Tile Doctor had also been discussing the successful use of Burnishing Pads (normally used on polished stone) on Victorian Tiles so I hand burnished the most stained tiles with a small 6 inch diamond encrusted burnishing pad with a little water to help lubricate the process. Following this, I rinsed the entire floor once again. After leaving the floor to dry for four days, I returned to the house to seal the tiles opting to apply a single coat of Tile Doctor Colour Grow impregnating sealer first followed up with four coats of Tile Doctor Seal & Go. This combination of sealers provides a durable internal and surface stain protection whilst lifting the colours and adding a nice subtle sheen finish. Once dried and cured, the floor was buffed using micro-fibre clothes to further enhance the appearance of the tiles further. My client was very pleased with the results, and couldn’t believe it was possible to get a floor that was so old appear brand new! The floor will dull with wear so I advised my client on the benefits of a regular maintenance plan going forward to ensure this great flooring feature remains in top condition. Andrew Evans Bedfordshire Tile Doctor

This detailed Victorian tiled hallway at a property in Camden was overdue some much-needed repair and maintenance. The owners of the property appreciated that original period features like this add a lot of value to a property and asked me to visit the property to quote for renovating it. The property was in a terrace of similar properties most of which appeared to have retained their Victorian character. I inspected the floor and found there were a couple of loose, cracked, worn and broken tiles that needed to be replaced. In addition, the floor tiles needed a deep clean and then seal to bring back the wow factor. I was confident we could renovate the floor but at that point unsure if we would be able to find exact match replacements for the damaged tiles. Fortunately, Victorian tiles are still in demand and I knew of several companies I could check with so I was confident they could be found. We discussed how long the work would take and assuming I could source the replacements agreed a price for the full restoration of the floor. After doing some research I managed to find suitable replacements with a company called Original Style and the work was scheduled for the following month. Firstly, we prepared all areas with protective tapes to threshold edges and skirting. This was followed by spaying the tiles with a strong dilution of Tile Doctor Remove & Go which is product designed to remove old sealers and coatings. After about ten minutes the tiles were scrubbed with black scrubbing pads and scrubbing brushes. Fresh water was used to rinse the floor and the slurry was extracted using a wet vacuum. The floor was inspected and then a second clean carried out, this time using Tile Doctor Pro-Clean which is a Tile and Grout cleaning agent. The same process of application was used and after rinsing and extracting the dirt the tiles were given a steam clean. This ensured all the dirt was lifted out of the pores of the tile and the floor was now as clean as it possible could be. The next step was the remove the loose and cracked tiles using the reclaimed tiles we had sourced earlier. Some cuts were necessary to get the replacements to match the originals but overall the plan worked. A quick drying adhesive was used to secure the tiles so we could apply the grout shortly after. The whole floor was then re-grouted and cleaned off to ensure a good match. The floor was left to dry off overnight, and you could already see it was now looking considerably improved. Returning the next morning we checked the floor was dry using a moisture meter, this is important as to apply a sealer to damp tiles will lead to a patchy experience. All was well so we were ready to apply the sealer. To start a single base coat of Tile Doctor Colour Grow sealer was applied to the floor and left to dry. This sealer is an impregnator that protects from within by occupying the pores in the clay tile improving colour in the process. This sealer does leave a matt finish however and the client wanted a subtle shine so one dry it was followed by four coats of Tile Doctor Seal & Go. The combination of the two sealers works really well to add long lasting protection to the tiles and provide the desired finish to the floor. The floor was much improved, and the client was delighted. The detailed pattern and colours were now much more prominent, and the hallway looked much more inviting for both the owner and their guests. For the aftercare of Victorian tiles, I recommended the use of Tile Doctor Neutral Cleaner which is pH neutral and won’t prematurely erode the life of the sealer. Nigel Voyce North London Tile Doctor

Not too long ago, I visited a house in the town of Fulwood in Preston, Lancashire. My client had a Terracotta tiled floor which had been neglected for many years and in their attempt to improve it had unfortunately been given some very poor advice by tile retailers, all of whom sold him different products, and each of which was unsuitable. Using these different products in succession had resulted in the depreciation of the floor’s texture and smoothness, in turn making the clay difficult to clean and maintain. As per my usual process I ran a small test clean to demonstrate what could be done to improve the floor and I was commissioned to restore the floor back to its former glory. I started by mixing a strong cleaning solution consisting of one part Tile Doctor Pro-Clean to three parts water. The solution was applied to the floor and left it to dwell for a short period. The high alkaline cleaner seeps into the pores of the tile getting underneath and lifting out the ingrained dirt and breaking down the old sealers. Then, I agitated the floor using a scrubbing pad fitted to a rotary floor machine before using a wet vacuum to suck up the resulting soiled solution. There were a few paint marks dotted across the floor, but these were not noticeable until after I had given the Terracotta a deep clean. To remove the paint marks I used Tile Doctor Remove & Go, which is specially formulated to break down paint stains, adhesives and coatings. This product was used in combination with a steamer which, when applied directly to the tiles, helped to lift the paint out. Following this, I rinsed the entire floor a couple of times to remove any trace of cleaning product, and vacuumed up the excess moisture. It’s always best to let the floor dry completely prior to sealing as applying sealer to a damp floor will affect the sealer. I left the house to allow this to take place overnight returning the next day. To get the best out of the Terracotta I sealed the floor using one coat of Tile Doctor Colour Grow, which is an impregnating sealer that soaks into the pores of the tile and acts as both as a bonding sealer enhancing the natural colours and darkening the clay (as requested by my client). After the coat of Colour Grow had dried, I applied a further seven coats of Tile Doctor Seal & Go, which achieves a nice, low sheen Satin finish. Before leaving my happy client to enjoy his newly restored Terracotta floor, I made sure to provide some professional cleaning and long-term maintenance advice. Russell Taylor Lancashire Tile Doctor