Michael J Lee
Transitional kids' multicolored tile, orange tile and pink tile freestanding bathtub photo in Boston with pink walls

This 1890 rowhouse had been renovated over time, most recently in the 70s. Our clients wanted to renovate every floor. The floors and walls were out of level, and most of the systems were old. We gutted the structure to the studs, leveled and reframed the walls and floors, added insulation and updated the plumbing, electrical and HVAC. Once the structural and systems work was complete, our crew installed a new expanded kitchen, updated all the bathrooms, and updated the basement. HDBros

Inspiration for a mid-sized contemporary carpeted bedroom remodel in Boston with multicolored walls and no fireplace

In a beautiful suburb on the north side of Houston, Texas, Joe and Kristen discovered their dream home—a property with a great lot, situated in a fantastic neighborhood with a thoughtfully designed floor plan. They had been drawn to the house for its charm and had admired the kitchen, which had been tastefully remodeled a few years earlier by a contractor who, despite doing excellent work, was no longer in business. However, upon moving in, they quickly realized that their master bathroom was woefully inadequate and in dire need of immediate repair. Determined to turn their bathroom into a luxurious retreat, Joe and Kristen sought out Houston Bath & Kitchen, a reputable design-build firm renowned for their meticulous process and outstanding results. They were impressed from the outset with the efficiency and expertise. In just 90 minutes, their design team presented a complete concept plan and provided a detailed estimate—a promising start to what would become an inspiring collaboration. Guided by Houston Bath & Kitchen's comprehensive approach, Joe and Kristen embarked on a thorough "design tour." The team expertly navigated them through the selection process, ensuring every choice aligned perfectly with their aesthetic preferences and practical needs. Together, they crafted a vision that included an oversized shower for two, creatively integrating a freestanding tub within the shower area—an innovative solution that maximized space and luxury. As the project progressed, The Houston Bath & Kitchen production team conducted a thorough "trade walk," meticulously inspecting the jobsite to uncover potential complexities and ensure no detail was overlooked. This step was crucial in setting reliable expectations and eliminating surprises. Detailing the scope of work was another pivotal phase, emphasizing transparency and clarity. Joe and Kristen felt reassured knowing exactly what to expect at each stage of the remodel. Houston Bath & Kitchen then moved into the "master planning phase," coordinating materials, surveys, and permits with precision. Trades were scheduled, and critical paths were identified—laying a solid foundation for a seamless execution. Throughout the process, communication remained robust, and the meticulous planning ensured the project stayed on track both in terms of time and budget. One of the standout features of the design was the intricate tile work that adorned the walls and floors, fulfilling Joe and Kristen's desire for a design with variation and detail. Natural light was ingeniously incorporated through strategically placed windows and skylights, providing a serene ambiance without sacrificing privacy—a testament to Houston Bath & Kitchen's expertise in balancing functionality with aesthetics. The final touch of luxury came in the form of a heated floor, adding warmth and comfort to the space—a detail that epitomized Houston Bath & Kitchen's commitment to fulfilling every customer priority. Less than a year after the project was complete, Joe and Kristen made a decision to sell their home. Remarkably, the property went on the market and sold for $75,000 over asking price—a testament to the transformative impact of their newly remodeled master bathroom. While the exact influence of the bathroom on the bidding war remains speculative, it undoubtedly played a significant role in the home's appeal and ultimate sale price. The success of their home sale not only underscored the value of their investment but also highlighted the expertise and dedication of Houston Bath & Kitchen in delivering a space that not only met but exceeded their expectations. Joe and Kristen stepped into their newly remodeled master bathroom with hearts full of joy. The space surpassed their dreams, reflecting their style and enhancing their daily lives—a sanctuary that would be cherished for years to come, thanks to Houston Bath & Kitchen's skillful guidance and commitment to excellence.

In a beautiful suburb on the north side of Houston, Texas, Joe and Kristen discovered their dream home—a property with a great lot, situated in a fantastic neighborhood with a thoughtfully designed floor plan. They had been drawn to the house for its charm and had admired the kitchen, which had been tastefully remodeled a few years earlier by a contractor who, despite doing excellent work, was no longer in business. However, upon moving in, they quickly realized that their master bathroom was woefully inadequate and in dire need of immediate repair. Determined to turn their bathroom into a luxurious retreat, Joe and Kristen sought out Houston Bath & Kitchen, a reputable design-build firm renowned for their meticulous process and outstanding results. They were impressed from the outset with the efficiency and expertise. In just 90 minutes, their design team presented a complete concept plan and provided a detailed estimate—a promising start to what would become an inspiring collaboration. Guided by Houston Bath & Kitchen's comprehensive approach, Joe and Kristen embarked on a thorough "design tour." The team expertly navigated them through the selection process, ensuring every choice aligned perfectly with their aesthetic preferences and practical needs. Together, they crafted a vision that included an oversized shower for two, creatively integrating a freestanding tub within the shower area—an innovative solution that maximized space and luxury. As the project progressed, The Houston Bath & Kitchen production team conducted a thorough "trade walk," meticulously inspecting the jobsite to uncover potential complexities and ensure no detail was overlooked. This step was crucial in setting reliable expectations and eliminating surprises. Detailing the scope of work was another pivotal phase, emphasizing transparency and clarity. Joe and Kristen felt reassured knowing exactly what to expect at each stage of the remodel. Houston Bath & Kitchen then moved into the "master planning phase," coordinating materials, surveys, and permits with precision. Trades were scheduled, and critical paths were identified—laying a solid foundation for a seamless execution. Throughout the process, communication remained robust, and the meticulous planning ensured the project stayed on track both in terms of time and budget. One of the standout features of the design was the intricate tile work that adorned the walls and floors, fulfilling Joe and Kristen's desire for a design with variation and detail. Natural light was ingeniously incorporated through strategically placed windows and skylights, providing a serene ambiance without sacrificing privacy—a testament to Houston Bath & Kitchen's expertise in balancing functionality with aesthetics. The final touch of luxury came in the form of a heated floor, adding warmth and comfort to the space—a detail that epitomized Houston Bath & Kitchen's commitment to fulfilling every customer priority. Less than a year after the project was complete, Joe and Kristen made a decision to sell their home. Remarkably, the property went on the market and sold for $75,000 over asking price—a testament to the transformative impact of their newly remodeled master bathroom. While the exact influence of the bathroom on the bidding war remains speculative, it undoubtedly played a significant role in the home's appeal and ultimate sale price. The success of their home sale not only underscored the value of their investment but also highlighted the expertise and dedication of Houston Bath & Kitchen in delivering a space that not only met but exceeded their expectations. Joe and Kristen stepped into their newly remodeled master bathroom with hearts full of joy. The space surpassed their dreams, reflecting their style and enhancing their daily lives—a sanctuary that would be cherished for years to come, thanks to Houston Bath & Kitchen's skillful guidance and commitment to excellence.

In a beautiful suburb on the north side of Houston, Texas, Joe and Kristen discovered their dream home—a property with a great lot, situated in a fantastic neighborhood with a thoughtfully designed floor plan. They had been drawn to the house for its charm and had admired the kitchen, which had been tastefully remodeled a few years earlier by a contractor who, despite doing excellent work, was no longer in business. However, upon moving in, they quickly realized that their master bathroom was woefully inadequate and in dire need of immediate repair. Determined to turn their bathroom into a luxurious retreat, Joe and Kristen sought out Houston Bath & Kitchen, a reputable design-build firm renowned for their meticulous process and outstanding results. They were impressed from the outset with the efficiency and expertise. In just 90 minutes, their design team presented a complete concept plan and provided a detailed estimate—a promising start to what would become an inspiring collaboration. Guided by Houston Bath & Kitchen's comprehensive approach, Joe and Kristen embarked on a thorough "design tour." The team expertly navigated them through the selection process, ensuring every choice aligned perfectly with their aesthetic preferences and practical needs. Together, they crafted a vision that included an oversized shower for two, creatively integrating a freestanding tub within the shower area—an innovative solution that maximized space and luxury. As the project progressed, The Houston Bath & Kitchen production team conducted a thorough "trade walk," meticulously inspecting the jobsite to uncover potential complexities and ensure no detail was overlooked. This step was crucial in setting reliable expectations and eliminating surprises. Detailing the scope of work was another pivotal phase, emphasizing transparency and clarity. Joe and Kristen felt reassured knowing exactly what to expect at each stage of the remodel. Houston Bath & Kitchen then moved into the "master planning phase," coordinating materials, surveys, and permits with precision. Trades were scheduled, and critical paths were identified—laying a solid foundation for a seamless execution. Throughout the process, communication remained robust, and the meticulous planning ensured the project stayed on track both in terms of time and budget. One of the standout features of the design was the intricate tile work that adorned the walls and floors, fulfilling Joe and Kristen's desire for a design with variation and detail. Natural light was ingeniously incorporated through strategically placed windows and skylights, providing a serene ambiance without sacrificing privacy—a testament to Houston Bath & Kitchen's expertise in balancing functionality with aesthetics. The final touch of luxury came in the form of a heated floor, adding warmth and comfort to the space—a detail that epitomized Houston Bath & Kitchen's commitment to fulfilling every customer priority. Less than a year after the project was complete, Joe and Kristen made a decision to sell their home. Remarkably, the property went on the market and sold for $75,000 over asking price—a testament to the transformative impact of their newly remodeled master bathroom. While the exact influence of the bathroom on the bidding war remains speculative, it undoubtedly played a significant role in the home's appeal and ultimate sale price. The success of their home sale not only underscored the value of their investment but also highlighted the expertise and dedication of Houston Bath & Kitchen in delivering a space that not only met but exceeded their expectations. Joe and Kristen stepped into their newly remodeled master bathroom with hearts full of joy. The space surpassed their dreams, reflecting their style and enhancing their daily lives—a sanctuary that would be cherished for years to come, thanks to Houston Bath & Kitchen's skillful guidance and commitment to excellence.

This request came from a client who lives in the Newcastle district of Jesmond who was unhappy with the appearance of their Textured Porcelain floor tiles. The problem was that the Porcelain Tiles were grouted in whilst the underfloor heating was switched on. This resulted in the grout drying out quicker than expected and the tiler struggled to get the excess grout off the tiles. To rectify the problem, the tiler tried to get the dried grout off with acid, but it didn’t work, and the floor was left looking dark and dull. Unable to rectify the problem the client was left with a disappointing pale floor and had searched around the internet for a solution. Normally grout smears like these (aka Grout Haze) can be removed with an acidic product and Tile Doctor sell Grout Clean-up specially for this purpose. However, some grouts contain acid resistant polymers which need to broken down first. Fortunately, we have a solution for everything tile related and the system we use does not affect the main grout lines only the excess grout. I called in to do a site visit and having surveyed the problem I was confident it could resolved, I gave them a price for the work and agreed a date to return to do the job. My first task was to spray the tiles with Tile Doctor Remove and Go, this was left to soak into the tile for around ten minutes before being scrubbed in. Remove and Go is a coatings remover that is safe to use on tile and grout; normally we use it to remove old sealers but in this case I applied it to break down the polymers. To work the product into the tile I use a buffing machine fitted with a black scrubbing pad, the mechanical advantage this gives makes the job a lot quicker. Then the slurry generated is rinsed off with water and removed with a wet vacuum. The floor was then left to dry for 30 minutes. We were then able to remove the excess grout which was done by applying Tile Doctor Grout Clean-Up which I mentioned earlier. The process was the same, i.e. using the buffing machine and a wet vacuum to scrub the floor and extract the soil. The floor was rinsed with water to remove any trace of the products used and dried as much as possible using the wet vacuum. The underfloor heating really helped at this point to dry out the floor. Once the floor was fully dry including the grout lines a single thin coat of Tile Doctor Colour Grow sealer was applied. The tiles were textured porcelain, so the dirt gets trapped into the textured surface if it is not sealed. We usually find one coat of Tile Doctor Colour Grow is more than enough for this, anything that hadn’t soaked in after three to five minutes was then polished off with clean dry cloths. The client was very happy with the floor and pleased that the excess grout had been cleaned up and the floor looked as it should. Before leaving I recommended the use a pH Neutral tile cleaner for general cleaning such as Tile Doctor Neutral Tile Cleaner. There is no point sealing the tiles only to have it stripped off later with the use of a bleach based cleaner. Raf Barrett Tyneside Tile Doctor

I recently helped a homeowner from my home town of Dursley who got in touch about her kitchen Flagstone floor. The problem revolved around an accident she had with raspberries which had stained the flagstones and the problem became compounded when a house hold clearing product was applied neat to clean up the mess. If you follow any of our Tile Doctor blogs, you will know that using strong household cleaning products can damage the sealer and, in this case, it had left white marks on the floor. I called round to the property to survey the floor as was surprised to find out that the floor had been cleaned and sealed only four months prior by another company. I don’t like to comment on other people’s work, but I found the grout lines and flagstones were still badly ingrained with dirt, so it wasn’t a through job. I completed by survey and demonstrated the process I would follow to resolve the issues on one of the flagstone tiles. She could not believe the difference I was able to make and booked me in straight away to restore the entire floor. My first task was to protect the wooden kitchen units from splashing that can happen when cleaning the floor. Once that was done, I set about stripping the sealer from the floor and deep cleaning the tile and grout with a strong dilution of Tile Doctor Pro-Clean. Pro-Clean is a concentrated, multi-purpose high-alkaline cleaner, stripper and degreaser which is safe to use on all types of tile, stone and grout including natural stone. Working in sections across the Kitchen and adjacent dining room I diluted one part Pro-Clean to two parts water and mopped it onto the flagstones and grout where I left it to soak in for roughly fifteen minutes. Then using a rotary floor buffer fitted with a black scrubbing pad I scrubbed the solution into the floor into the old sealer and trapped dirt came away turning the cleaning fluid black in the process. The soil was then rinsed off with water and then extracted with a powerful 3,000 watt wet and dry vacuum. This process was repeated until I was satisfied the floor was clean and I ran a stiff grout brush along the grout lines to ensure they also received a good scrub. After I was satisfied the section was clean it was rinsed thoroughly with water to neutralise the floor and remove any trace of product and then dried with the wet and dry vacuum. The cleaning process took up the whole day, but the flagstones would need to be dry before sealing so after giving the owner an update I left the floor for two days, so it could dry out thoroughly. On my return I tested the floor was dry in multiple places with a damp meter to ensure it was ready to be sealed. The readings showed that the wet and dry vacuum had done a good job in removing the moisture, so all was well. To seal I applied several coats of Tile Doctor Seal and Go allowing each coat to dry before applying the next however with such a large area to cover I was able to work in sections around the floor. Seal and Go works really well on Flagstones and leaves a very appealing sheen finish, also being water based it doesn’t leave a smell as it dries. The results were amazing, and the customer thanked me for making such a massive improvement on her floor. Before leaving I made sure to discuss after-care and to avoid the use of hash cleaning products. Malcolm Crowther Gloucester Tile Doctor

We received an inquiry from a client in Lindow End near Wilmslow Golf Club in the Cheshire stockbroker belt. They were restoring their home and were unhappy with the state of the Quarry tiled hearth under their log burning stove. We arranged a site visit to survey the tile and grout and provide a quote for restoring the appearance. The village is situated in what’s known as the ‘Cheshire Golden Triangle’ which is one of the most sought-after places to live in the UK after London. As a result, we often find ourselves in this area working on some very nice properties, so it wasn’t long before we were able to call in and survey the tiles. As you can see from the pictures the hearth was quite dirty and the grouting had discoloured from years of use of the wood burner. The work here was a minor part of their restoration which had included significant building work. We agreed a price to carry out the work, which should only take a day and were able to return the following week. Our first job was to cover the newly sanded and sealed wooden floors with dust sheets, so we didn’t mark them as we came in the front door to the lounge. We always try and make as little mess as possible and we are always as careful as possible. We then sprayed Tile Doctor Pro-Clean on the fire hearth tiles. This is a multi-purpose tile and grout cleaner which would make light work of the dirty tiles. The product was left to soak into the Quarry tile and grout for about twenty minutes before being scrubbed in. The hearth was a small area, so this was done by hand and then washed down with clean water. The dirty residue was removed using a wet vacuum then the tiles where wiped down with a clean micro fibre cloth. We then dried off the tiles using a little encouragement with a heat gun to speed up the drying process. Speed drying the tile and grout in this manor would allow us to complete the work in one visit. Once the tiles and grout lines were dry it was clear that years of dirt and soiling had stained the grout, so although no much cleaner it was clear more work would be needed to give the grout a fresh and consistent appearance. To address this issue with the grout we selected to apply a Sandstone Tile Doctor Grout Colourant. This is applied with a small brush and brushed it into the grout lines. It is quite a precise job but any colourant that goes onto the tiles is removed with a baby wipe before it dries. This process really transformed the look of the grout, the colourant also forms a barrier over the grout which will protect it going forward and make it easier to clean. The Quarry tiles were then given a coat of Tile Doctor Colour Grow which is an impregnating colour enhancing sealer. This brings out the best in the quarry tiles and adds protection against future staining which will be needed given its location. The client was very happy with the finish, in fact the hearth looked like it had been newly tiled, the impact of the recoloured grout was that striking. Sometimes the smallest jobs can be the most rewarding. Andrew Robb East Cheshire Tile Doctor

This Victorian floor in Twickenham, Middlesex was in good physical condition for its age but needed a good deep clean. Our customer had informed us that they had never cleaned or sealed the floor in the sixteen years that they had lived there so it was well overdue. I went over to survey the floor and completed a test clean on a small section of tiling to see which products/techniques would work best. I like to do this as it demonstrates to the client what can be done, and it allows me to come up with an accurate price for doing the work. As you can see from the pictures, there was quite a difference in the test patch compared to the rest of the floor. Years of foot traffic from the street had taken its’ toll and the floor was very dirty. Luckily, the floor was in very good condition and had not worn too badly. Once they had seen the test patch, they were confident that it would be worth go ahead with my quote. It would ensure that the period feature was retained for many years to come. The colours on the floor were quite faded so it would be nice to get it restored. I started the cleaning process by first taping up the surrounding skirting boards and doors to ensure they were protected from potential splashing. Cleaning involved spraying the Victorian tiles with a strong dilution of Tile Doctor Pro-Clean which is a dedicated Tile and Grout cleaning product. This was left to soak in for about ten minutes and then scrubbed in using a black pad fitted to a heavy-duty rotary scrubber. This gives the floor a good mechanical scrub and works wonders releasing the ground-in dirt and soil from the tiles. The strong dilution of Pro-Clean will also remove any remaining sealers from the tile, however after sixteen years I doubted there would much trace of sealer left. Once done the floor was rinsed with water and all the soils removed with a wet vacuum. Following the initial clean the colours were already much stronger. Next step however was to improve on that by giving the floor an acid rinse using Tile Doctor Grout Clean-Up. This removes mineral deposits and generally brightens up the appearance of the tile. After another round of scrubbing the floor was rinsed with our high-pressure washer and then vacuumed, extracting all of the dirty water and dirt away in one go. The floor was looking a lot better and was left to dry overnight. After allowing the floor to dry overnight, we returned the next day to seal the floor. First, checking the floor was dry using the damp meter. Floors of this age can take a little longer to dry as there is no damp-proof membrane so it’s always worth checking as applying a sealer to damp tiles is not a good idea. Once I was satisfied it was dry eight coats of Tile Doctor Seal and Go sheen finish sealer were applied. This takes a while to do as each coat needs to dry before applying the next. The sealer will protect the Victorian tiles for dirt and stains, it also enhanced the colours in the tile and will make it easier to keep the floor clean going forward. My client was very pleased with the floor and mentioned that they should have called me in sooner! For aftercare cleaning I recommended Tile Doctor Neutral Clean which is an effective cleaner with a neutral pH, its designed for cleaning tiles without degrading the sealer. Jonathan Oldham South Middlesex Tile Doctor

During an inspection for alteration work, this customer from Cheshunt discovered what appeared to be an original encaustic tiled floor under the hallway carpet. Keen to work out what it was, and have it restored, I was asked to pop round and look. I went over as requested to survey the hallway floor and confirm their suspicions. The carpet had been secured with gripper rods glued onto the floor and that came away easily enough. Underneath, the tiles had been covered with self-levelling cement which had to be carefully scraped away to reveal the tiles. I ran a test to see if the cement leveller could be easily removed and using a combination of a scraper with Tile Doctor Pro-Clean, I was able to confirm the tiled floor was indeed salvageable. The house was Edwardian, and the tiles had been laid in a classic black and white geometric pattern typical of the period so I suspect the floor was indeed original. I worked out a quote to restore the whole floor including the removal of the cement, deep cleaning and then sealing the tiles. Without removing all the cement, it would be difficult to price for replacing broken tiles, but I suspected there may be a few as its quite usual for a floor of this age. Keen to have the floor restored we were given the go-ahead and a date scheduled for the work to start. The first step was to remove all the carpet and gripper rod so we could see the full extent of the self-levelling screed. Once done it was a case of carefully chipping and scraping away to break up the cement until the tiled floor had been fully revealed. Its slow and detailed work but quite rewarding when the tiled floor is finally revealed. The tiles had survived well under the carpet and cement but as suspected a few repairs and replacement would be needed. With all the cement brushed away work moved onto cleaning which started with a strong dilution of Tile Doctor Pro-Clean applied to the floor and left to soak in for fifteen minutes the scrubbed in with a rotary machine fitted with a Black pad. A lot of soiling is generated from this which is rinsed off with water and extracted with a wet vacuum. The floor was then inspected and the process repeated where required. The next step was to treat the tiles to an acid wash using Tile Doctor Grout Clean-up. This is applied as before and has several benefits including dissolving the remaining cement residue and neutralising the pH of the floor after the use of Tile Doctor Pro-Clean which is a strong alkaline. The floor was then inspected and the broken tiles carefully removed so they could be replaced. This is delicate work as lifting a tile can sometimes upset its neighbour and before you know it the size of the work has tripled. Replacement tiles were then cut to fit the existing geometric pattern and secured into place with a rapid set adhesive and grouted in. Once the replacement tile and grout had set, the floor was given a light clean using Tile Doctor Neutral Tile Cleaner and then left to dry out overnight. The next day the tiles were sealed using a single coat of Tile Doctor Colour Grow and the followed up with give coats of Tile Doctor Seal & Go. Colour Grow is an impregnator that soaks into the pores of the tile protecting it from within and improving colour, where as Seal and Go adds a nice subtle sheen to the tiles. Both products are breathable which is an important feature with old floors that don’t have a damp proof membrane. For aftercare I recommended Neutral Tile Cleaner which is a gentle but effective tile cleaning product that won’t damage the sealer. Robert Voyce Hertfordshire TIle Doctor

These pictures are of a beautiful Sandstone floor in Ilkley, the tiles were sourced from Lapicida of Harrogate and installed around twelve years prior. If you take a look at their website now you will see they are selling a similar London White Sandstone for nearly £100 per m2. This floor was 35 square metres so clearly this was a significant investment for the owner at the time. After twelve years of use however the sealer had worn off the floor and dirt had become ingrained in the pores of the stone making it very difficult to keep clean. A good sealer takes a long time to wear off so the change to the appearance of the stone happens so slowly you don’t notice it. The floor was now looking permanently dirty, and the owner of the property had decided it was time to get it renovated. Before quoting I paid a visit to the property to survey the floor and conduct an initial test clean which came out well. The test cleaning did not go as quickly as I had hoped it might however, due to traces of old satin sealer on some of the stone. It’s important to remove all the old sealer before applying new or you can end up with a patchy appearance. The remnants of old sealer proved challenging to remove as a result I had to try several products and methods before working out the right approach. In the end I resulted to using a product called Tile Doctor Wax Away. I had considered applying diamond burnishing pads which would have been a quicker option, but the flagstones had a riven finish, and the dirt was deeply pitted. With a successful cleaning plan worked out I provided the client with a which was accepted, and a date agreed for my return. The cleaning plan I had worked out was to apply a strong dilution of Tile Doctor Wax Away, leave it to soak into the stone for thirty minutes and then scrub it in with a rotary buffer fitted with a black scrubbing pad. The old sealer proved to be tough to remove and in total I used five litres of Tile Doctor Wax Away in the process, as I said it was a big floor! On day three, I sealed the floor using three coats of Tile Doctor Seal and Go which gave the Sandstone a lovely satin finish that the client liked. This product is also water based so it doesn’t leave a smell as it dries. Once done the floor was completely transformed, and my client very pleased with the floor which looked so much lighter and cleaner. For aftercare cleaning I recommended the use of Tile Doctor Neutral Tile Cleaner for maintenance, it is pH neutral so will ensure the newly applied seal is protected. It has a nice fresh smell and is gentle enough to use frequently keeping the newly renovated floor looking lovely. Nigel Stoker North West Yorkshire Tile Doctor

The pictures below detail the renovation of a Porcelain Tiled Floor I completed at a property in Ipswich. Installed throughout the Kitchen and into the adjacent WC the porcelain tile and grout were in a very dirty state and the client was desperate to get them clean. The situation wasn’t helped by their two dogs with grubby paws. She had tried all the usual household cleaners she could find, and nothing seemed to work. Unfortunately, household cleaners can make the problem worse due the strong chemicals they contain. I visited the property to survey the floor and was able to reassure the client that although the grout was heavily stained it could be renovated by recolouring it with a Tile Doctor Grout Colourant. I was confident we would soon be able to get the floor looking great again and demonstrated the process I would use on a small part of the floor. The demonstration went well and happy with the result we agreed a date for my return the following week to complete the work which should be completed in a single day. Returning on the agreed date we started by protecting the by applying a clear silicone sealant to the MDF skirting boards and kitchen base units. We left this to dry for an hour before proceeding with the cleaning. The Porcelain tile and grout was cleaned with a strong dilution of Tile Doctor Pro-Clean using 3 parts cleaner to 5 parts water. The solution was applied to the tile and grout and then left to soak in for ten minutes before being worked in using a rotary machine fitted with a Black Scrubbing Pad. Tile Doctor Pro-Clean is a concentrated, multi-purpose high-alkaline cleaner which is designed for deep cleaning tile, stone and grout of dirt and grease and can also remove sealers. Pads can struggle to reach into the recesses of the grout line so once I was finished with the tile, I hand scrubbed the grout with a wire brush. The floor was then rinsed with water and the resultant slurry extracted off the floor with wet vacuum. The floor took about three hours to deep clean which was just the right timing for us to have lunch whilst the floor dried. The grout was much improved by the cleaning process but as suspected there were too many deep-seated stains to be able to guarantee a consistent finish. So as previously agreed with the client we set about colouring the grout using a light grey colourant. This took most of the afternoon as there was a lot of grout. The Porcelain tiles were the non-porous type that won’t take a sealer and the colourant acts as a barrier over the grout protecting it and making it easy to clean so once I was done colouring there was no need to apply a sealer. My client was relieved to have the floor looking clean and presentable again. For aftercare I recommended that moving forward it would be best to use Tile Doctor Neutral Tile Cleaner which is a pH neutral cleaner. This will ensure that with regular cleaning the floor will keep clean and the grout won’t be compromised by overly strong products. Bruce Copping Suffolk Tile Doctor

The pictures below were taken at a house in the town of Merthyr Tydfil, which is located not too far north of Cardiff. My client was keen to keep her very old Quarry tiled floor – which dated back to 1905 – intact. The floor had understandably seen a large amount of traffic in its lifetime, and was now in dire need of a professional restoration, including a thorough clean and seal. First, I completed a survey of the area and provided my client with a quote. After completing many similar jobs in the past, I generally have a good idea of what the final result will look like. I passed on some images of a final result to my client, who was happy for me to begin my work. On the first day, my first task was to take run some damp tests which were fine; it’s always good to know up front if there are likely to be any damp issues. Next I covered the floor with water to take the surface suction out and waited fifteen minutes before applying a cocktail of Tile Doctor NanoTech Heavy Build-Up cleaner mixed with Pro-Clean and Grout clean-up covering the whole floor. I then immediately starting to work the solution into the floor with a rotary machine fitted with a coarse black pad. The solution was then rinsed off with water which was then extracted with a wet vacuum as I worked. For stubborn areas I applied more of the previously mixed solution scrubbed into the floor with coarse wire wool by hand followed by further rinsing with water. Each of the products used serves a particular purpose. Pro-Clean is a strong high-alkaline cleaner for natural stone, while NanoTech HBU is a particularly powerful cleaner that uses nano-sized particles to penetrate deep into the stone to get underneath and lift out ingrained dirt and stains. Grout Clean-Up, as the name implies, is a product for resolving grout related problems such as removing grout smears from tile surfaces aka grout haze. After completing the clean I left the house for 48 hours, to leave enough time for the floor to dry completely in preparation for sealing. Upon my arrival back at the house I conducted some more damp tests to check that the floor was dry enough to seal using the previous readings as a benchmark. The results indicated that I was fine to proceed with the seal, so I applied a total of eight coats of Tile Doctor Seal & Go for durable protection. This was the product I recommended to my client as she wanted a nice, soft shine for her surface seal. As you can see from the photos, the desired result was achieved to a high standard and needless to say my client was delighted with the transformation. Julian Iancono South East Wales

These pictures of a Victorian Tiled Hallway are from a property in Canterbury that was once a nursing home and was now being renovated to become a children’s home. The building was being gutted and extended at the same time and when the carpet was pulled up in the hallway, they were surprised to find a relatively intact Victorian tiled floor underneath. Whilst they thought it bizarre that anyone would want to cover up such an attractive floor the carpet had protected it over the years. They realized it would make a marvellous feature at the entrance to the property, but professional restoration would be needed to do it justice. After a bit of research, they came across Tile Doctor and got in touch. Canterbury comes under my North Kent designation, so I went to visit the property and survey the floor and quote for doing the restoration. There were a few missing and loose tiles that would need replacing and refixing also there was a lot of ingrained dirt so a deep clean and application of a new sealer would be required. I gave them a price for the work which they readily accepted, and we arranged a suitable time to carry out the work. Subject to the building schedule I had calculated the floor would take three days to restore. On the first day I set about replacing and re-fixing the missing, broken, and loose tiles. This is delicate work as you need to extract the old tile without disturbing its neighbours and then clean up the area ready for its replacement. Being a Tile Doctor I keep a selection of stock tiles for repairs, some are reclaimed, and some are replica. Also, there are several companies still making Victorian style tiles so I can usually source what I need. After the individual missing and broken tiles had been replaced and the adhesive had set, it was then a matter of renovating the floor as a whole. The tiles were covered in a thick layer of carpet adhesive which needed a combination of specialist tools and products to remove. First, a liberal layer of Tile Doctor Remove and Go was applied and left to dwell for thirty minutes. Next, Tile Doctor Pro-Clean was added and scrubbed in with a black pad. This process softened the adhesive sufficiently in readiness for the next stage which involves using a set of diamond burnishing pads on a weighted buffing machine. Several applications were needed, each time with a successively finer grade of diamond pad and rinsing off the slurry in between. The tiles were first milled using a very coarse 50-grit pad, followed by 100, 200 and finally burnished with a 400-grit burnishing pads. This removed all the adhesive and dirt in the tiles, which was cleaned up using the wet vacuum. Old Victorian floors like this do not have a damp proof membrane installed under the floor, and with a lot of water being used in the cleaning process I was concerned White efflorescence salts could appear later as the floor dried. To counter this, I gave the floor an acid wash using Tile Doctor Acid Gel to counter and dissolve the salts, it also gives the tiles another clean and will remove any old grout smears further improving the appearance of the tiles. Once done the floor was left to dry overnight. On my return I tested the floor was dry by taking several moisture readings around the floor with a damp meter. Applying sealer to a damp floor is never advised and can lead to clouding and an unwanted finish. Happy that the tiles were dry, a single coat of Tile Doctor Colour Grow sealer was applied. This is an impregnating sealer with a colour enhancing component to ‘lift’ the stronger colours of the floor. Colour Grow however does leave a matt appearance and as the client had asked for a shiny finish it was topped up with five coats of Tile Doctor Seal and Go. This is a compatible topical sealer which added a mid to high sheen. By the end of the third day the Victorian floor looked brand new, and I received the following feedback from the client. Its rare to receive feedback from commercial customers so they were clearly overwhelmed with the transformation. Did not think this glued covered bad old floor could look sooooo good Fabulous Fantastic job Looks Amazing Thank you For aftercare I recommend the use of Tile Doctor Neutral Cleaner which isn’t as harsh as many of the products you find in supermarket. Stronger products can actually strip off the sealer over time leaving it vulnerable to dirt and detracting from its appearance. Graham Davis North Kent Tile Doctor

Our client had recently moved to a property in Newport, Gwent and when removing the carpet in the hallway she discovered this beautiful Victorian Tiled floor. The property had numerous period features and realising the value that the floor could add to the property she was keen to have it restored and so contacted Tile Doctor for help. We popped round to survey the floor and except for a couple of broken tiles it had preserved well under the carpet. It was a shame the previous owner had covered the floor over but I was confident we could source some matching tiles to replace the broken ones and then restore the overall appearance. We gave the client a quote for the work which would take a couple of days. Pleased to hear that the floor could be restored and that it could soon be on show the quote was accepted and a date set to do the work. We returned later the same month to renovate the floor and started by removing the broken tiles, cleaning out the old grout and adhesive and then relaying matching replacements. There are several specialist suppliers that can supply Victorian tiles so we can usually source reclaimed or reproduction tiles. Some of the grout lines had dropped so as well as grouting around the replacement tiles more renovation work was needed to ensure the grout was level. We used quick setting products for this work, so I was able to move on to cleaning the floor later that afternoon. To restore the appearance of the Victorian Tiles I used a strong dilution of Tile Doctor Pro-Clean combined with Tile Doctor Remove and Go which was left to soak in for ten minutes before being scrubbed into the tiles. This created a powerful cleaner/stripper cocktail which gets to work at removing dirt, grime and breaking down old sealers paint splashes. After extracting the soil using a wet vacuum the floor was inspected. There were a few stubborn areas which were treated to a repeat clean and a wire brush to get the floor as clean as possible. The floor was rinsed with water to remove any trace of cleaning products and then as much moisture as possible was extracted using a wet vacuum. The floor was left to dry off overnight and we arranged to return the next day to apply a sealer. The following morning, we checked the floor was dry using a damp meter and this confirmed we were good to apply the sealer. The floor was sealed with Tile Doctor Colour Grow which is an impregnating sealer that protects the floor and enhances the beautiful colours in the tile. Three coats of the sealer were applied allowing each coat to dry before applying the next. The client was very happy with the result and how beautiful the floor looked as you can see from the picture. Paul Wales Monmouthshire Tile Doctor

This Black and White Marble tiled hallway floor at a Grade II listed property in the village of Tattenhall has quite a history. The building was constructed in 1865 and at one time it has been the home to the high sheriff of Cheshire, and the family home of Edith Wignall the daughter of Sir Henry Tate the founder of the sugar company Tate and Lyle. In more recent years the property had been used as a council building and even a nursing home for the elderly. After a long history of decline it has now been restored to a lavish family mansion however the marble floor had suffered over the years and still need attention. The current owner had been in touch as they wanted it restoring and basically brought back to life. As it turns out I had already planned to go to Tattenhall the following week to work on another listed building which was formerly the village bank. After discussing the Marble floor over the phone, I agreed a date and time to pop over from the bank and inspect the floor in detail. I can provide a rough quote from photographs, which has been especially useful recently, but it’s far better for all concerned if I’m able to properly survey the floor first. The Marble floor consisted of Black and White Mable tiles laid in a diamond pattern, it wasn’t a very large area perhaps 9 square metres in total. The tiles were well worn as described but also stained and scratched. I would see they would need a deep burnish and polish to bring them back to life and then protected with a fresh sealer. Following on from that visit I was able to provide an accurate quote which was accepted, and a date agreed for my return. The first job was to protect the surrounding heavy wooden panelling with masking film. The floor was very heavily stained yellow with deep scratches, to remove these I would have to grind the marble back until a clean fresh tile was left. To start I used a 200-grit coarse pad fitted to a weighted buffing machine, the abrasive action of the pad was lubricated with water. After inspection I found that the staining and scratches were still there, so I needed to use stronger pads, so I worked my way through a set of very coarse milling pads starting at a 50, 100 and finishing with a 200-grit pad. Again, water was used to lubricate, and the resultant slurry was removed by a powerful wet vacuum and washed down between each pad. The milling pads had the desired effect, and I was then able to bring back the polished appearance of the Marble surface using a set of finer burnishing pads with the same process. The 400 and 800-grit pads helped to clean and remove the fine scratches left by the milling pads and then the next 1500-grit pad started to build the shine back on the marble tile. After finishing with 1500-grit pad I washed the Marble with Tile Doctor Stone Soap and vacuumed up the residue with the wet vacuum. I left an industrial blower in place overnight to dry out the floor ready for the next morning when it would be sealed. The next morning, I used the last of the four burnishing pads which is a very fine 3000-grit to polish the floor further. This last pad is applied dry with just a spray of water to create a high gloss finish. When I was happy, I sealed the floor with two coats of Tile Doctor Colour Grow which is an impregnating sealer that soaks into the fine pores of the Marble to protect it from within. This product also improves colour and after application it was left to soak into the tile for five minutes before polishing off and then leaving it to dry. The last step was to I buff the floor with a white pad. The finish was impressive, and the family were very happy with the work we had carried out. For aftercare I recommended they use Stone Soap as its designed for the regular cleaning of sealed and polished stone, as well as cleaning it also helps build the patina. Alastair Robb West Cheshire TIle Doctor

This client from North London had recently bought a property in Highgate N6 and during renovation had discovered an original Victorian tiled floor in the hallway. The floor was laid in a classic black and white diamond pattern but unfortunately a large section was missing and had been filled with concrete. Furthermore, most of the remaining floor had been covered in cement and glue. I carried out a survey of the floor to determine the main issues and was then able to email over a quote later that day that included rebuilding the missing section of flooring. I suspect the floor had been excavated at some point in the past to install central heating and then rather than have the excavated section restored it was simply back filled and then levelled with a cement screed before finally gluing down a carpet on top. Once the quote was accepted, I sourced replacement tiles from the Vintage Floor Tile company. Situated in Kent they are a reclamation yard that specialises in supplying original geometric and encaustic tiles including the major historical makers such as Minton and Craven Dunnill. Armed with replacement tiles I started by removing the concrete that had been used to backfill the missing section and prepare a new surface for tiling with quick drying cement. When ready I was able to carefully build back the original pattern using the replacements. The tiles were secured with tile adhesive and once that had gone off, they were grouted. The floor was left to set fully overnight and then the next day I was able to return and clean the whole floor using a strong dilution of Tile Doctor Remove and Go. As usual this was left to soak into the tiles for a good ten minutes before being scrubbed into the tiles using a black scrubbing pad. The Tile Doctor Remove and Go did a good job of cleaning the floor and the cleaning solution soon turned black with dirt during the scrubbing. The floor was rinsed with water and the soil extracted with a wet vacuum. After inspecting the floor any areas that needed further work were hand scrubbed and rinsed again until I was happy the floor was clean. The last part of the cleaning process was to give the tiles an acid wash using Tile Doctor Acid Gel which further cleans the floor by removing old cement residue and grout haze. It also neutralises efflorescent salts in the tiles which are a common issue with floors of this age with no damp proof membrane. After another rinse and extraction, the floor was given a final rinse and then dried as much as possible using the wet vacuum. I left the floor to dry out for a couple of days before returning to apply a protective sealer. Tile and Stone should be dry before sealing so I use a damp meter first to double check. All was well so to seal the tiles I proceeded to apply the first of what would be three coats of sealer. I used Tile Doctor Colour Grow for this, it works by impregnating the tile occupying the pores and thereby preventing dirt from becoming ingrained there. This product also enhances the black and white colour of the tiles and makes the floor much easier to clean. Once done the floor was transformed and needless to say my customer was very pleased with the result. For the aftercare of Victorian Tiled floors, I recommend the use of a ph neural tile cleaner such as Tile Doctor Neutral Cleaner; most supermarket tile cleaners are simply too strong for use on sealed floors and can strip off the sealer prematurely. Andrew Newstead North London Tile Doctor

Our client had previously employed another company to tackle this large Slate floor in Walton on Thames but they hadn’t managed to remove the old sealer due to it being an old varnish seal. Varnish was used as a traditional way of sealing stone but can be damaged by scratching and it does little to improve the look of the stone. Varnish is also very difficult to break down which is a problem as it’s important to remove the old sealant before applying new, applying a new sealer onto Varnish simply wouldn’t work. I visited the property to survey the floor and work out which combination of products and methods would work best and after some testing and I was able to confirm that not only could the old varnish be removed but once re-sealed with a modern sealer the slate would be transformed. The client was over the moon to hear this news as they had thought there was nothing, they could do to improve the floor. With a price and schedule agreed I returned to the property at a later date and started by tackling the varnish. The method I used was to apply Tile Doctor Remove and Go, let it soak into the floor for ten minutes and then work it in with a heavy rotary scrubbing machine fitted with a black pad. The soil was then rinsed with water and extracted off the floor with a wet vacuum. The floor was then inspected, and each tile checked to ensure the varnish was completely gone, any stubborn areas were then spot treated and scrubbed by hand. Once I was satisfied, I set about giving the stone a deep clean by repeating the same process with Tile Doctor Pro-Clean. As before all the soil and cleaning products were then low pressure rinsed off the stone and vacuumed away. The floor was then left to dry overnight. I returned the following day to apply a new modern sealer. First, I tested the floor was dry using the moisture meter. It was in the acceptable readings range, so I was able to start applying the sealer straight away. For this floor I chose to apply Tile Doctor Seal and Go, it works really well on Slate tiles and as you can see from the photographs it completely transformed the appearance of the stone. Seal and Go is a water-based blend of acrylic polymers that provides both a stain resistant surface seal and a durable low-sheen finish, being water based it has the added advantage of not giving off any odour as it dries. The client had specified earlier that they didn’t want the floor to look shiny to the resultant silky appearance was the perfect solution. Thee coats were applied, and my client was very pleased with the finish. Jonathan Oldham South Middlesex Tile Doctor