I hired Ryan and his crew at One Sound Choice to a variety of audio and video projects around our home. We already had in-ceiling speakers running through the first floor connected by a Russound system. I was searching for an experienced Audio/Video person that could make things run smoother, add speakers to our porch and rear deck, and give us surround sound in our family room (theater). I had already done some research on Control 4 (a home automation system). I had several people come by and give me estimates and recommendation on what I wanted to accomplish. I took my time as I knew this would be a significant financial investment for us. I fortunately got a flyer in the mail from One Sound Choice and went online to their website. Looked as some reviews on Angie's List and decided to give Ryan a call. Ryan scheduled an appointment with me and came out to the house a few days later. He looked through the house and listened to my needs. When it came time to the estimate, Ryan asked if I wanted to purchase the components (TV, receiver, dvd, etc) or wanted him to purchase them. He wasn't pushy at all. This completely sold me on him...I knew he would give me space to make changes and not pressure me (very important for me!)
After I got the estimate, I had a lot of questions. Ryan set a time for me to speak with him and answered all my questions. He worked with me on the estimate and gave me many different options. We made several changes and every time he sent me a new estimate by email right away. We decided to go with him.
Ryan said it would take about 2 days to get the work done. We scheduled on a Wednesday and he was done the same day (stayed till 8pm to get the work done!). My wife was at home. She said Ryan and his crew showed up on time and went right to work. They kept things clean and respected our needs. We have two indoor cats and I asked Ryan to be cautious when open door. My wife told me that Ryan walked in an first thing he told his crew to be careful b/c of the cats.
They guys went to work....this was the general scope of their work for us:
1. 1st floor - Replace russound system for Control 4, connected all components to Control 4 amplifier, ran wires where needed, and programmed our living room TV, cable, dvd and apple TV to work through control 4
2. Porch and rear deck - installed a total of 6 speakers and ran wire under porch and deck from basement.
3. Theater - Installed surround sound in-wall speakers and ran wire, hooked up all components and receiver, mount TV on entertainment center
4. Programming - did all Control 4 programming so that our iphones and ipads can control all of our speakers, TV, DVD, apple TV...if you haven't seen Control 4, check it out...it's pretty amazing stuff...Ryan did all this and spend a great amount of time programming this stuff.
5. Remotes - Programmed Control 4 remotes which are very cool
6. Lighting - Ryan came back for this at a later date because our Theater lighting wasn't installed. He connected Control 4 and installed control 4 switches/dimmers to the lights so we could control everything through our remotes and ipad/iphone apps
7. I needed a TV in the Kitchen mounted (I purchased the mount) and asked Ryan to install this....he said he would do it for no charge (this was really nice)
After they were done, the entire place was clean. Ryan sat down with my wife and me and explained how everything worked. He told me to play with the new system, speakers, etc and take notes on things that I wanted to customize and possibly change. When I was ready he would make any changes needed. Overall, a great experience that day. Please read below.
After Ryan and his crew completed their work, things worked great. I ended up encountering a problem with the receiver about 1 week after the install. I emailed Ryan and he got back to me right away. It was an internet address issue with one of the routers and he fixed it the next day.
Ryan and his crew came back a few weeks later to install Control 4 switches/dimmers to the lighting and add a Sonos system (I wanted more flexibility with our music and Control4). He spent over 4 hours working on the install, updating the programming, and answering all my questions (from the list I made....it was quite a few things).
Over the next few days, I noticed that I wanted a few more things customized and emailed Ryan. He answered me right away and added my requests the next day. Now, I have a system that I love using.
Ryan does everything from mounting TVs to installing full home automation and building theaters. He will not be the least expensive estimate you'll come across, but he will work with you until you're comfortable with the price and still get what you need. These systems are not cheap and therefore support is extremely important....you have to go with someone who responds to your issues.
Ryan does just this! I'm not an easy client, I like to change things and make customizations. Ryan has always made me feel comfortable in asking him questions. He has resolved all of the issues/requests that I have thrown at him.
If you go with Ryan and One Sound Choice, you will get absolute quality. He clearly takes pride in his work. Over time, I plan to add more to my Control 4 system and Ryan will be my choice to work with. He and his crew are absolutely FIRST CLASS!
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