Atlanta Stone Works Inc

We used Atlanta stone work for our kitchen and our basement bar counter, back in August of 2019. I didn’t write the review right away for a few reasons. One being, that I didn’t want to write the review when emotions were high. And also, some of the issues didn’t come up right away, and I wanted to give them time to fix it. Unfortunately, despite numerous attempts on our part, they have not fixed anything. First off, the installers were beyond rude to me. While demo-ing, they took out the old counters, and then didn’t appear to be removing the backsplash like I had asked when purchasing the granite. I asked them a few times, not sure if there was a language barrier? But they didn’t appear to have any plans on removing the backsplash. I had to call their boss and have him ask them, and they finally did. But you could tell they weren’t too happy about having to do this “extra” work. And were not pleased that I took the matter to their boss. Then they were installing the island piece and it was clearly much larger than what I had ordered. I couldn’t open the fridge doors all the way. They guy said “it’s ok you’re skinny enough, you can squeeze in there. Big islands are better than small islands.” I tried to explain that I would like to be able to open my fridge but they just said, no it looks great and proceeded to glue it into place. Again, I had to call the salesperson and ask them to have them cut it down to the correct size that I ordered. After that they were out the door within minutes. No sealing or anything like that. It looked good so I figured I would worry about that later. Other than the seam that was right where the faucet was, I was happy. The plumber they recommended came and installed the faucet the following day, but said it was unusual to have the seam right there where the faucet was. A couple of days later they faucet was wiggly. So we called him back and he came out and tightened it. A few days later it was wiggly again so we called a different plumber and he said the seam being right there around the faucet was suboptimal and would likely always cause an issue. But he tightened it and it lasted a few months at least. But it’s such a hassle. I also noticed right away that the sink had zero angle to it. So the food just sat there on the bottom unless I manually shoved it down the drain. I mean, I didn’t think to ask if the sink drains. That is a major design flaw. My sink now constantly looks gross. Anyway, a few months later my husband called and asked what material our counters were and if they were sealed. No one called him back. We emailed. No response texted. Nothing. Then we started noticing stains and dullness and etching on it. Even though I used special stone cleaner and always used a soft rag. If I left a lemon slice on the counter, the next day it had a permanent white dull area where the lemon was. So we called and complained and someone came out and agreed our counters looked awful. They assured us that they

Great company!! Will refer to all my friends and family!! Went above and beyond! Very precise and expert installation- staff very knowledgeable- We love our kitchen and baths!! Dream come true