Certified Green Team

Avoid this company — bait-and-switch pricing, and the job left me worse off than before. I booked their $69 online special for dryer vent cleaning, advertised as covering up to 10 ft. My line is about 35 ft, which I knew going in, so I expected to pay more than the base price. What I didn't expect was the technician showing up and quoting $700, plus an additional $200 "sanitation fee," with no clear breakdown of how those numbers were calculated. Because I had an immediate need, I felt cornered into accepting the price on the spot. Before he started, I explicitly asked more than once whether the vent would be fully cleaned and unclogged. I was told yes. My dryer’s sensor read 80% clogged before the service. After paying $900 total, it read 95% clogged — worse than when the technician arrived. When I raised this with him, he denied there was any issue at all, rather than addressing it. Charging over 10x the advertised starting price is one thing if the work is done right. Charging that much and leaving the line more blocked than before, then denying the problem exists, is what makes this a service I can’t recommend. If you book their online special, get the full price in writing before any work begins, and check your own readings before and after.

If I could rate here 1 big Zero, I would use it! Keep your money and stay away from this company!!

Do not use this company. They cleaned my dryer vent and never went up on the roof to clean the roof vent, which is completely blocked with lint and my dryer keeps shutting off. I called to ask them to have someone come and clean the vent on the roof and they said no that they have to recharge me. So I hired someone else.

I called for a dryer vent cleaning service, it showed 89.99 on the website and add length charge necessary. A gentle man named Alex did our place job charged $380 in the end, he said “please trust me, I cleaned all and it should be charge as $380”, we paid. But after he left and we started to use dryer without any clothes inside to test, amount of dust still came out… This company and this man cannot be trust.

Stay away from this company! I called and asked for a quote for deep cleaning. They quoted me at $120. (Their website indicates Carpet Cleaning Special $29.99 Per Room. Lies.). I accepted the $120 for deep cleaning. The technician arrived, and quickly tried to upsell me on a $250 deep cleaning and said that for $120 I am only getting steam cleaning. I trusted that steaming will clean the rug. He was there for 5 minutes, and charged me $120 and the rug look no different than before the cleaning. I called their office and Rod to get a refund or get a deep cleaning service for the money I paid. He refused. Never will I ever use their services again. I should have read the previous reviews, but I trusted that they can deliver.

The Tech was very courteous and professional. I think he moved from one vent to another very fast. There was also an attempt to build up the price from the agreed upon 180. I did do the Dryer also which was way over priced $189. Then, BE CAREFULL. They don't want a check. They want a Credit Card which offers a Tip Menu. In the interests of helping someone in a low level job I gave 15% which brought the total to $414.00. Insist on a Check. I would not recommend this company at all. It should be exposed.

This company was AWFUL! We used them about a year and a half ago and thought they did a great job. I have 2 toddlers who are constantly spilling milk on my couch and a stinky dog that loves to sleep on it. It was time to have to cleaned again, so I called and made the appointment. On the day of the appointment 15 minutes after the scheduled time I received a phone call canceling my appointment for the day. I was pretty annoyed and let them know. I was put on hold while they spoke with a manager, when they returned they offered me 10% off my next appointment and told me the technician had an accident. I rebooked the next appointment they offered me. The day of that appointment I received a phone call about 15 minutes after the scheduled time again canceling this appointment as well. I was very upset, I had now rearranged two days that week with 2 small children. I was put on hold again and when they returned I was told I am no longer in their servicing radius. I immediately asked to speak to a manager and was told one would call me back. I I have since tried calling back and I am told no manager is available. This company is AWFUL! Do not waste your time with them!

The service from the Certified Green Team was atrocious. My dryer wasn't drying clothes properly (they remained damp after a cycle). The Certified Green Team technical person came to the house and stayed 10 minutes, charging me $188, claiming he had cleaned the vent. I asked if he needed to check the vent exit on the roof and he said he normally would but wouldn't "because of the bad weather." The next day the dryer continued not to work so I called a different company - thinking that the vent had been fixed but that there must be a different issue. This different company came, went on the roof, assessed that it was a vent issue, cleaned the vent exit on the roof, and the dryer worked perfectly. I called Certified Green Team for a refund, since the technician didn't do the job (or even try to do it), and each time I called they took down my facts and promised a manager "would call me back within 48 hours." I called five separate times and got the same lie. Finally, when I said I had no choice but to post an internet review if the manager didn't call me back, the nice lady on the phone said, "we don't give refunds" - something she could have told me during my first call. My strong recommendation is to have nothing to do with this company. They will rip you off and be unresponsive in the extreme.

I called for a quote, they told me $350 to clean the vents in my home, they arrived and now tell me $1600 because I need a "deep clean" I said no that was too much and the price goes to $1,000, I ended up agreeing to move forward but realized that I just hired an unprofessional company that falsely advertises when they came in with a shop vac and a whip, one guy was up in the vent while the other stood below trying to catch dust particles flying through the air, as you can imagine this was not an effective strategy. No protection on my furniture or floors, they actually asked if I had a sheet to cover my bed from the dust. They advertise being Covid safe and that they wear protective coverings for their shoes etc, this is not true, they use bait and switch tactics, they don't have the proper equipment, they are a scam, when I called to speak to the owner, Vik, he lied and gave a fake name, he was very rude, and unprofessional, best to stay away.

Exceptional server for a great price. They were on time and got the job done. We got our chairs professionally cleaned. They came out brand new!

My chimney was filthy after years of not having it cleaned. I called to schedule an apointment and they were able to come out within the next day. This was surprising to me as I had called all the other company’s and they said it would take two weeks. Needless to say, they got the job done, they didn’t make a mess in my house, they kept everything very neat and clean. It took the technician about an hour but my chimney looked much better from the before and after! Very pleased with the service and would recommend these guys. Thanks certified green team!

This was the best service I have ever received from your customer service to your technician. My sectional sofa looks brand new! I will definitely use you guys again.