Craft-Bilt Materials Ltd.

Excellent Product ! Fantastic job on packaging ( very well protected ....and customized pallet for the decking material ) Product shipped over 3000 kms with various trucking companies and the material arrived with no damage and no missing pieces . After watching the basic installation video I was able to construct this one assistant ( also instructions provided detailed all applicable information on parallel or perpendicular installation. By following all the basic rules of deck construction , confirming everything was square and with the proper slope for perpendicular installation the final installation was very simple . I pre-cut the decking to a specific length and everything went according to plan with easy installation . Some local flashing was custom made for finishing of the deck fascia and installation of that was very easy and finishes the framing nicely . The saw blade provided made nice cuts on the decking / trim and trim pieces mitered in at the corners look great.

I ordered the Low Profile roof for my sunroom in May 2026 but my renovations got delayed so I only just completed the project. I live in Newfoundland but still the shipment arrived within the quoted time and in perfect condition. This was a DIY project. I am fairly competent at carpentry and such and didn't have any problems with the install but you will need a good helper or two. The installation instructions presume you have a bit more than basic skills. Also , the few technical questions I had were handled quickly and easily by the staff at the 800 number. This is a top quality roofing system and my wife and I are delighted with it. Highly recommended. PS. We've already had a few cold mornings and there was no condensation on the underside of the roof panels

Very professional, on time, and flexible. They will meet all of your needs. Thanks to Bart and Team, highly recommend.

The product was easy to install and looks very professional.The only problem we had was with the rubber spacers that attach to the posts as they would loosen and fall down when the glass was installed .

Great product, on time, and easy to install. Very helpful staff and very in tune with the products. Visit the showroom if you can, lots of great stuff.

Check your measurements onsite before you leave their business. The documentation attached to the door and door panels looked right but when we got them home and unwrapped the items the total measurements was too large for the opening, and the door was too high for the rough opening we provided. The documentation provided did not match the actual measurements of the products they provided, its like we got the wrong door and window panels. The would not help us and replace them. As well, we were missing a door handle and they would not replace it, so we bought it on amazon at our own cost. They kept sending us to different sales people to wear us down when we called. I do not recommend this company. Their after sales service is non existent.

I just recently finished a project using Craft-bilt decking and it was an amazing product to work with. Light weight, durable and easy to work with. Chad Grant Bullfloat Contracting ltd

Craft-Bilt is an excellant company with a fantastic product. As a company, from intial contact, they reponded very quickly, answering all questions and finding solutions for me. They were very professional in accounting processes, and their packaging for shipment of material was incredible - every item was well protected. I wish I would have taken pictures of the packaging - every space was filled to prevent crushing and all surfaces were covered to prevent scratching. Regarding the product, the decking material that I ordered was all cut to specifications. There were no defects in any of the construction nor finish of materials. Everything is very strong and durable (as advertised). As I live in Cranbrook, BC we can experience cold, snowy winters and hot, sunny summers. So, I wanted a very durable deck that would not need to be replaced. Instructions for installation were concise and easy to understand and follow allowing for a very easy installation. I would not hesitate to recommend this company and their product, and would (and likely will) order from them again. Thank you everybody at Craft-Bilt, Mark

I've been buying from craft-bilt for 30 years and always add excellent service. Product is of good quality and long lasting. I have no problem referring craft-bilt to anyone.

Very satisfied On time with delivery date so far Quality product Great service from Nithi in sales and at shipping department for loading materials

I installed them myself and it is straight forward. As the instructions state don’t over tighten the screws and use caulking sparingly to avoid blocking the grooves.

System has features my installers said were lacking in more commonly available railing systems Thorough approach to quotes and specifications