SHADE & SHUTTER EXPO

I strongly recommend you look for your shades or blinds elsewhere. Shade and Shutter Expo does not honor their guarantee or stand behind their product or workmanship. We were looking for room-darkening remote shades for our house, beginning with the MBRM windows. We priced a couple of other places and decided to go with them even though they were a little more expensive than our other quotes. We chose this because of the guarantee they offered during the sales pitch which I felt put them a little above the rest. We were just a little underwhelmed by the quality of the shades for the high price we paid for them. I was expecting more of a textured finish. But that aside, our real problem came after installation. To make a long story short, they measured/cut the shades too narrow. I complained several times over the next 6 months, starting on the very day they were installed. Way too much light was coming in on the sides (especially when you consider how much extra we paid for room-darkening). They said it’s because they had to cut them short because of a door handle on 1 of the 5 windows. First of all, there was still room to have allowed more fabric on that window…..and the other 4 windows had NO handle to work around, so that excuse fell short. I tried to get use to them. I called back a few months later in tears of frustration that my sleep was being interrupted at daybreak every single day. They came out and looked, then said they’d go back and talk to the boss and get back to me. I never heard from them again. So for TWO YEARS NOW, I lie there’d every morning in frustration as the sun comes through and wakes me up. I have to pull the covers up over my head, which usually makes me feel like I’m suffocating. So then I try building a “wall” of pillows on either side of my head to block the light and try to get back to sleep. I can’t begin to imagine how many hours of sleep I have lost over the past two years. I curse their name every morning of my life as I fight this battle, as well as every time I see their commercial or drive by their store. So DO NOT believe the promises during their sales pitch, or count on service-after-the-sale. We planned to have all the windows on the back side of our house done…..but I assure you it will be by someone other than them.

Great product, great crew, very professional and courteous. This is the second solar shade that I have ordered through Shade and Shutter Expo. Very satisfied.

Great company to work with. Their sales consultant and installer were courteous and professional. We experienced an issue with a shade not meeting our expectations and they were quick to offer a replacement at no charge.

I was very please with the knowledge and professionalism of the salesman who helped me select the products I needed from the large selection of products on display in their showroom. .The measurement visit and installation were flawless, the price was fair, the shades were installed when promised and the installer was very courteous. I would not hesitate recommending Shade & Shutter Expo to others.

As previously, our experience with Shade & Shutter has been phenominal. The solar shades look great & we were very pleased with Barry Lehman. He was both, on time & very professional.

Eric our sales representative was super friendly and fantastic when it came to product recommendations. The quality of our shutters and blinds were beyond our expectations. The two installers, who were also named Eric were very professional and did a fantastic job on installation. I would highly recommend Shade and Shutter Expo to anyone in the Myrtle Beach area. Thanks again for such a great product and sales experience.

Did a great job on my porch shades!! Very professional. Came thru within the promised time and installed on the promised date. Guys did a great job cleaning up.

We contracted with Shade & Shutter to enclose a raised 50'x11' covered rear porch. This was for roll down screens and vinyl windows. It was a large job and unexpectedly became complex due to electrical and window logistics. Chip and the crew were great. They returned several times until every miniscule item was completed to my satisfaction. Not an easy thing to do :-} Their punch list at the end already had 99% of what I wanted done on it. Meticulous detail, clean work and service with a smile. I highly recommend them if you want the job done right and a guarantee to be satisfied.

The salesperson visited our home and was courteous and very informative. Suggestions he made to us were very beneficial. The awning installers were very professional, courteous and hard working.

Installed four 2x2 hurricane shutters on two bedroom and two bathroom windows. Installers were very courteous and professional. Did a great job! Shutters were painted to match the existing colors already on the home and were made out of aluminum. They are very sturdy and really add to the home.

Very satisfied with the sales and installation of our Carolina room blinds. I liked the idea of the advance email with the ID of the person that is coming to insall and the sales department.

Shade and Shutter expo met all our expectations. Herman our sales representative came out to give us an estimate and Eric did an outstanding job installing our sun shade. Their prices were also very reasonable.