David Weekley Homes

I am writing to express my ongoing frustrations and concerns regarding the home we purchased from David Weekley Homes in October 2022. Unfortunately, our experience has been less than satisfactory, and I feel compelled to share the issues we have encountered. From the very beginning, we have faced several significant problems with our home. The floors needed to be redone, and we experienced multiple leaks inside the house. More recently, our outside water valve has required multiple repairs. Each warranty request we have opened has been a source of stress and frustration, as David Weekley has sent out third-party companies to address the issues, and these companies have provided subpar service. In December 2024, we had our outside water valve repaired through the warranty by BNT Plumbing. They claimed to have completed the repair, but they left our yard in a complete mess after several scheduling issues getting them to our home. Now, at the end of April, the water pressure valve is continuously leaking again, causing an outrageous water bill with SAWS. When we contacted David Weekley Homes, I was told by Calvin that they agreed we should not be experiencing another leak after just 4 months and would do everything in their power to make it right. Just hours later, I received a call from Samantha at David Weekley who informed me that we are now outside our warranty timeline and must handle the repairs ourselves. We were advised to deal directly with BNT Plumbing since they made the repair just four months ago. However, BNT Plumbing has been completely unhelpful and told us to call our own plumber if David Weekley does not want to pay them to do the repair. I am incredibly disappointed with the level of service we have received, especially considering the price we paid for our brand new home. I believed in the David Weekley name and reputation, but this experience has left me with one of the biggest regrets of my life. I kindly request that you review our case and provide a resolution that reflects the quality and integrity that David Weekley Homes is known for. Beautiful floor plan and wonderful salesman in the model home. Everything after that has been terrible. It’s unbelievable the amount of mistakes that were made while building this home. Warranty tickets galore and getting anything fixed has been a nightmare. Third house I’ve ever owned, most expensive and definitely the worst experience and biggest regret.

I would not recommend David Weekly Home. I bought new build Nov 2023 and have multiple issues! 1. Plumbing issues after a month due to trash left behind. 2. Electrical outlet to AC was not working. 3 Biggest and most ongling concerning issue is the water detention built behind my home after I moved in. I have a very small yard and the pond was built very close! It is eroding into my yard and sides collapsing! 10 month home inspection report noted the issues and I reported to HOA and was told they will review and get back to me. The subdivision is still in development. 4. I have roof leak that was noted by gentleman fixing nail pops in my home. He went into attic and could see blue sky and he stated the boot around pipe connect to outside may have come off. At this time of writing, warranty put in emergency work order, but are roofers will not be there for three days. 5. My driveway first month started spackling after cold spell and stated due to act of GOD, would not replace. When I had it resurfaced and sealed the concrete was being power washed the layer of concrete just flaked off and was told by concrete company it should not do that! It is poorly laid concrete or poor quality concrete. 6. Multiple cracks garage floor, but not wide enough to replace 7. Doors difficult to lock, wondering if related to foundation issues in backyard. Noted: Warranty is and has addressed the issues, except the detention pond, which is the devolopers issues, but my concern these are major issues that are concern for the quality of the home.

Currently in the process with DWH on a nearly $1mm home, but the poor craftsmanship of the tiling, wooden staircase, and mismatched appliances is nowhere near that of a true million dollar home. DWH should stick to simple builds because they are out of their league at even $700k-$1mm. Those are just the start. I havent even spoke about the unleveled window eyebrow, unlevel drywall encasing adjacent windows and the list goes on..

From day one, it has been a struggle with our home. Things keep breaking due to the poor-quality materials used and subpar workmanship. While the warranty manager was nice and tried to help address issues, the reality is that even after a year, new problems continue to surface—again because of the low-quality materials. From the driveway to the back fence, almost every area has had problems. For example, nearly 25% of the bricks used were already cracked when installed. Unfortunately, this isn’t just my experience. In our community, almost every David Weekley homeowner I’ve spoken with has faced the same issues. For the price of these homes, the quality is simply not there. I would not recommend David Weekley Homes to anyone considering building or buying with them.

We used David Weekly homes for a custom build on your own lot. What a mistake that was. We have had problem after problem especially with our floors. We have called and emailed the warranty team but to no avail as we are always told we don’t warranty our flooring. Well when it wasn’t done correctly from the beginning they should be willing to fix the issue. We saved and spent a lot of money for what we thought would be our dream home only to be treated with total disrespect. Do not use David Weekly homes you will most certainly regret it just as we have

a rip off. I bought a home at the Meridiana. a 3bd 2 ba for 369k when it was worth only $320k. You can get it for so much cheaper if you build it from scratch. Never buy one of these homes move in ready. they will rip you off in every way possible. All their homes start at a base price of $310k or less and if you pay more than $320k after upgrades you are getting ripped off.

We were building a home in Buda TX with David Weekley. After 2 bad inspections and other problems we terminated the contract. We have a sign agreement from David Weekley that they would refund half of our money. That has not happened and we are now hiring an attorney. Their build is shoddy at best and they are dishonest. Do not do business with this terrible company.

Multiple issues from the get go but this customer service takes the cake! David Weekley painted our house with the wrong paint. David Weekley touched up our paint with a different wrong paint. David Weekley pointed out they had been using the wrong paint. David Weekley said "use your coupon and fix it yourself. Great service Ali Christensen

After the closing, the issues started to show up. water softener loop was missing and nobody noticed until I pointed it out, and the fix they made was painful process with so many people coming and going out with all the mud and dust is a disaster after i moved in. Some of the issues were not addressed which we showed at the first walk in till today. Window glasses are all scratched, ac compressor needs replacement , gutters leaking water, garden is messed up because the plumber dug the ground up to lay the pipes and still wasn't fixed. Interestingly nobody takes responsibility for all the troubles i went through, talked to their manager and he sounded like i have to live with it, it is what it is , no compensation offered. Overall my experience with David weekly home is savage and a disaster. I regret my decision. I won't recommend my friends here. As a first time home buyer, I feel it is better off to live in an apartment rather than buying a david weekly home. It's a shame they delivered a home with these many issues for the 719k I paid.

i give David weekley 1 because i can not give them -5 what a big disappointment this has been, our David weekley home we just close on 02/14/23, has been a disaster when you are in the prosses of buying the house they sell them selves as the # 1 in all of San Antonio the sales person and the builder in charge they make it sound like they will be there for you every step of the way, yet when you make requests for changes and they forget to include them they run for the hills , the truth is i have never since closing seen worst, we have had so many things go wrong with our home from electrical to ac unit not cooling of the home, they give you this whole pamphlet bragging about their warranty and when you call them the blame game starts, they will blame you or the vendor they hired to do the job, i have had a couple of their vendors that they are no longer doing jobs for them because of all the mistakes they make on the building plans i do not and will never recommend David Weekley to any one from this point on, we are looking to buy another property for us and one for my son and refuse to deal with David Weekley.

Building a home with David Weekley has been one of the worst experiences of my life. From improper expectation setting of the timeline to endless quality failures, much of what we've experienced would astonish you. Skilled trade labor has been performed by amateurs across the process, with little to no oversight or QC from the builder's management. We had to bring in expensive independent inspectors to flag major items Weekley had passed. I'm not exaggerating when I say I don't know that I will ever get over this experience. A sympathetic friend summarized it well—"They sold you a steak and gave you a corndog." To company leadership: You may or may not be aware that your proud 4.8-star rating is weighted by new homeowners hesitant to share their true feelings as they enter the warranty period (when they still hope you may help rectify issues) and/or those who have been relentlessly campaigned by their DW contacts to give them a positive rating, lest we tank their career and pay forever.

Would not waste your hard earned money on these houses. You would think for the months and months they pushed closing back they could get most of everything right. 5 Months we have lived here we have had the normal small things such as no one actually fixing blue tape issues just removing tape, electrical outlets not flush, gang boxes showing, light fixture glass falling on our sons bed while sleeping, dishwasher coming out of wall, weather stripping on doors tearing, doors not painted, etc. Annoying but expected. Then tack on the foundation washing out. Front steps dropping and have been removed for over a week no timeline on completion. AC not charged till mid-May. Once was charged the AC Refrigerant was leaking out so we had to leave the house when we woke up not being able to breath at 3 in the morning. Then once that was fixed AC still doesnt work because it was never installed correctly or quality checked. Im sure there will be more screw ups but we are off to a solid start.