Floors Kitchen & Bath Direct

We chose FKBD to remodel our bathrooms. Rafi, Susan and their team were awesome! They do quality work and everyone was understanding and responsive. Highly recommend them for any remodel work.

We used FKBD to remodel our shower and had a great experience. Rafi and Susan and the team were very responsive and completed the project in an efficient timeline. We will use them again should we need additional remodels.

This was our second time working with Floors Kitchen & Bath Direct (FKBD). We were impressed and very happy with the remodel of two bathrooms 4 years ago and decided to call Rafael again to design and renovate our kitchen. We're so glad that we did! In a very short time, Rafael came up with a complete re-design and remodel of our kitchen, updating it to a much more modern and bright look, with increased functionality and overall appeal. Many of the innovative ideas he incorporated in the design were things we never would have thought about or even considered on our own. Rafael's team was incredibly professional and hardworking through the entire project. Juan, who handled everything (with part-time help of his two sons) from demolition of the old kitchen, installation of tiles, cabinets, backsplash, painting, and lighting, was amazing! We love our new kitchen! We now have 40% more cabinet and countertop space without knocking down a single wall! We're happy every time we walk in and look forward to many years of enjoyment. Thank you Rafael, Juan, Susan, and the entire team at Floors Kitchen & Bath Direct. We have already strongly recommended you to our neighbors, friends and clients!

FKBD was wonderful to work with and provided top quality work for a very reasonable price. I recently had both my bathrooms remodeled by them and I could not be happier with the end result! It is beautiful and the team was a pleasure to work with!

i had my master bathroom gutted and remolded first dealing with susan was an absolute pleasure very personable, and kept us informed all the way thru she always made sure we alutted and remodelways had the links to pick out our shower ,bath faucets and glass doors . and other fixtures we needed, and if we didnt see anything we liked we explained to her what we were llooking for and she found it for us . they were very fair in there pricing of the job compared to others.and there was no nickel and dimeing us. which others do, i had an ajacent closet which we went into to make shower one foot bigger . whenit was done the shower looke liked it doubled in size, the gentleman and his workers did a great job very proffesional and very nice work. the supervision was there but the workers were not hounded by them which was nice neither the worker or others would not except any workmanship that wasnt up to par. he took very interest in doing a nice job . its hard to find these workers anymore these days. being in the construction field all my life i understand how renovations go but these guys were great ,and very respectfull of my home. covered everything and cleaned up ever day. i would use them againg in a heartbeat. my bathroom looks great. were very happy with it. thanks to FKBD

If you are new to the world of major home renovation, this review is for you. SPOILER ALERT: by the end of the project, we were thrilled with the work and performance of FKB Direct. Here are the take-aways up front for your convenience: -- Budget performance was EXCELLENT (within 5% of original bid) -- Schedule was EXCELLENT (issues occurred beyond FKB's control) -- Execution and Quality were EXCELLENT This process began in late February 2022, and we did not get to the punch-out phase until October. The design process was interactive and iterative, and the communication from Rafi was very good. He and Susan provided multiple 2D renderings of our spaces until we locked down a final design. They would constantly say "YOU DREAM IT, WE BUILD IT," though we found that the more we dreamt in detail and provided feedback, the closer we got to a design that met/exceeded our expectations. I would say the design process took about a month, and then we entered the Waiting Game of the Arlington County permit process. Going through the permit process easily added ~4 months to our timeline. The delay bought us time to overcome major supply chain issues and long lead times with our fixtures and appliances, so that was a painful plus. We bought most of our own appliances and fixtures; at times, Rafi would recommend specific items, and for others we would purchase what we wanted and provide the specs to Rafi. This process worked great. Fast forward to August, and we finally broke ground on the work. We took Rafi's offer to do the kitchen and bathroom simultaneously, and we also chose to live through the construction. THINK TWICE before you make this decision if you have another option; we spent the next two months living in the guest room and using a tiny microwave as our kitchen. If you haven't lived through a renovation before, you need to brace yourself and trust the process. Not only is it loud, dirty, and distracting, but you will also notice issues mid-construction that will scare the wits out of you. We aired many grievances throughout the construction, and Rafi must've said 100 times: "Trust me guys. When it's done, you're gonna love it. I promise!" I'm glad to say Rafi was right. The original construction schedule was around one month, and the actual schedule was closer to 2 months -- I consider that a big win. When we had issues, we raised them. Rafi addressed them. They never tried to nickel and dime us for changes or corrections. The final cost came within 5% of the original budget despite huge 2022 challenges with labor, supply chains, and inflation. The final products are AMAZING! This was an expensive undertaking, and we feel we got every penny of value (and then some) out of it. Our friends and family rave about our new spaces, and we have passed on FKB's contact info to several folks since then. We wholeheartedly endorse them, their work, and their professionalism. We would hire them again for any future projects.

With 100% certainty I recommend Floors Kitchen & Bath Direct. Not only were they eager to answer any questions I had at the beginning of our project, but their quickness, kindness, and overall excellent work was absolutely top notch. I can’t thank the company enough for their work with us and I would definitely work with them again if the need came up. The project itself lasted five days and included demoing the original shower floor and wall tiles. Once that part was done they installed the shower floor and wall tiles we selected and would ask us questions about anything they were curious about (whether we wanted the wall tiles to be vertical/horizontal, did we want them staggered, what color grout, etc). The fellas that performed the demo and install showed up early each day and were as respectful as can possibly me. HIGHLY RECOMMENDED!