Francesca Morgan Interiors
Best of Houzz 2014-2017!
3D Rendering, Art Selection, Bathroom Design, Bedroom Design, Closet Design, Color Consulting, Custom Bathroom Vanities, Custom Blinds & Shades, Custom Bookcases, Custom Built-ins, Custom Cabinets, Custom Entertainment Centers, Custom Fireplace Mantels, Custom Furniture, Custom Home Bars, Custom Kitchen Cabinets, Custom Murphy Beds, Custom Pantries, Custom Rugs, Custom Shelving, Custom Walk-in Closets, Decluttering, Dining Room Design, Downsizing, Drafting, Energy-Efficient Homes, Entry Design, Feng Shui Design, Floor Plans, Furniture Selection, Green Building, Handicap-Accessible Design, Historic Building Conservation, Holiday Decorating, Home Office Design, Home Staging, Home Theater Design, House Plans, Interior Design, Kids Bedroom Design, Kitchen Design, Laundry Room Design, Lighting Design, Living Room Design, Project Management, Space Planning, Sunroom Design & Construction, Sustainable Design, Universal Design, Kitchen Remodeling
Hobe Sound, Hutchinson Island South, Jensen Beach, Jupiter Island, North River Shores, Ocean Breeze Park, Palm City, Port Saint Lucie, Port Salerno, Rio, River Park, Sewall's Point, Stuart, Palm Beach Gardens, Jupiter, Palm Beach
We worked with several contractors to obtain pricing for the full-blown project and when the numbers came in, they were clearly communicated with the Hornes along with all the design plans. After giving them time to digest and evaluate the plans and get back to us, they concluded that the numbers were too high for them, personally for the project so far. The next dialog between the clients and I was with Mr. Horne when he paid me a visit at my studio and told me he did not think we could work together towards his home project any longer.
I still offered up my design services, open to share anything I could to help them along. I even reached out to his wife, whom was not at the meeting, letting her know if they needed anything, I was only a phone call away.
At this point, I am uncertain of how their project actualized but I know that my firm put in an immense amount of work and rarely does it happen that a client chooses not to move forward with the plan. I do hope their project came out as wonderfully as envisioned and they are enjoying their home. I did give them lots of feedback and ideas which I would imagine they used in their décor and redesign. I will say that in all of my years of doing Interior Design & Décor, which are many because this has been my only line of work, one thing I have learned is that we can’t win them all, even despite our best efforts and for that I am sorry.
Let it be noted: Immediately after the clients review post, I had my office liaison call them in attempts to see if we could resolve this. The client was not willing to discuss the matter whatsoever, which is unfortunate because we thrive for only the ultimate client satisfaction and our company culture is based on longevity and going above and beyond. Fortunately, for us we have a long list of clients who would vouch for this, as all can see through our reviews.