Interceramic

We are undertaking a major ($$$$) master bath renovation - a complete gut and incorporation of major upgrades - and purchased Interceramic Arundel Fortress tile ("13x13" and "20x20") for the floor and walk-in curbless shower. Based on our experience, the long story short on this tile is that there is nothing consistent about it, and we question whether there is any quality control in the manufacture process. It's almost as if we received four or five entirely different tiles. 1. First off, the "20x20" is nothing close to a nominal 20. I completely understand nominal vs. actual sizes on myriad materials, but the "20" turns out to be 19-1/4", which is well short of what one might expect; and what one might fairly expect would be 19-3/4" actual. This resulted in an on-the-fly adjustment to our shower floor, requiring 3/8 x 20 rips and two grout lines to fill at the wall line, a look we would rather have avoided. 2. The 13x13 is "something over" 13x13. These vary from shy of 13-1/8" (approx. 13-3/32 or so) to more than 13-3/16 (13-7/32). Most ranged from 13-1/8 to 13-3/16, which is still a huge variation from tile to tile if one desires to have a consistent grout line, and made the layout process extremely difficult. 3. There is substantial variation in thickness from tile to tile. While the "20x20" tile is substantially thicker than the "13x13", there is a good deal of variation in thickness even within the same tile size, particularly the 13x13. I use tile levelers and spacers, but there is no easy way to avoid lippage issues given the thickness variation in these tiles. 4. While any tile can have color/pattern variation, these tiles had completely different surface characteristics, ranging from virtually smooth to very cratered and slate-like, with color/pattern varying depending on the tile surface. It's as if someone simply boxed up two or three different tile styles in the same cartons.

We love getting to work with InterCeramic! They provide tile for some of the flooring projects we take on as a company. They have always taken great care of us!

Great Selection and Great Customer Service. Gabby Is great with helping us select the right look and tile design for our homes.

Interceramic's local showroom, expanse of tile selections, and sales representatives make their product lines one of our go-to's on nearly every project. We enjoy working with their team every time and will continue specifying their quality products on our designs!

Every time I have worked with Interceramic they have been very responsive to my request and delivered on time. Their products are generally a great pricepoint and they have a good range of options for different styles. I have used them both in work projects as well as in my own home and i can attest that their Solids in Design product specifically holds up very well and installs very easily.

Interceramic,does a great job servicing Mill Creek. We have been using Interceramic for a long time and the customer service and product is great.

I am a general contractor and I have always had good experiences working with Interceramic. They are extremely easy to work with, professional, friendly, and easy to communicate with!

Interceramic has been a great help through the years with all of my projects. The sales people are very knowledgeable and work hard to accommodate everything I need to make my projects a success.

Interceramic has an amazing range of products for any look you're trying to achieve at any budget. You can mix cost effective field tiles with high-end mosaics for a beautiful look that is classic and won't require overspending.

Good customer service and reasonable pricing. Selection at this site somewhat modest. Location was convenient to other area suppliers. Would shop there again.

The best tile in the world Excellent quality and service Simply the best tile in the market at the best price

My local Interceramic store has a great selection of natural stone, porcelain and ceramic tiles. The staff is friendly and helpful and full of great ideas. They made my renovation easy.