Liquid Concept Pools

Horrible experience! Jacob is a terrible owner! He's a coward when it comes to dealing with clients. When he finally communicates he's extremely rude. Consumer beware. We were told 6-8 weeks on our remodel 9 months later it was finally "mostly kinda" done. Trash was left in our backyard for almost a year it wasn't until I complained for 3 weeks(!) to clean up the mess that it was done. Please use any other company. Do NOT waste time or money with Jacob.

Atleast the pool holds water... I wouldn’t recommend this company. I am all for supporting smaller companies but not with the poor communication, poor craftsmanship, and poor overall management. Every phase of this project I’ve had to personally be the lead foreman and oversee the work quality. Even pointing out the obvious errors every step of the way, we still ended up with: * a misshaped spa (even after them trying to correct, I have aerial photos of spa and another rounded part on the pool that are very noticeably off) * an “it could have been done better” plaster job as owner Jacob stated after seeing it. (Photos as well) * and after only two weeks of having Gro-Lac cement texture on patio ( forced with no choice to take this brand over cool deck brand that they told us they could do), it’s already chipping up and was shrugged off as it may have been too humid when applied to the primer. Before they did the job, when I learned they couldn’t do cool decking, I was told I couldn’t take this option off the price and was forced to use a product that has zero reviews or warranty. (Photos available) * Not to mention a lien was about to be processed on my house because he didn’t pay his plaster company. (I was sent the lawyer documents and a copy of the lien form that was being sent to the city I live in) This was finally resolved nearly 2 weeks later after lawyers got involved. * Small mention on that they couldn’t get the tile they said they could and we had to pick something else * Small mention on that half the time we did have some bad weather, but the other half was definitely on the company. Project took 8 months from first dig to completion.

Liquid Concept Pools built our pool and did an excellent job. We felt good about the designs presented and the finished product has been wonderful to enjoy. Work with Liquid Concept Pools if you are looking for a company and an owner who cares about their customer.

Liquid Concept Pool installed an in ground pool with automatic cover and firebox for us and it turned out better then anticipated. we are very pleased with the end product. The Liquid Concept Pools Team was professional, knowledgeable and friendly