Legacy Renovations LLC

We recently engaged Legacy Renovation for our kitchen remodel, and overall the experience was positive. They brought our vision to life beautifully, and we've gotten numerous compliments from family and friends. Our go-to guy was Jon, who was always clear and professional. He demonstrated dedication and integrity as they seamlessly addressed any hiccups along the way, maintaining a strong commitment to the agreed budget and timelines. The 10-year warranty and the one-month post-completion check-in are testaments to their focus on customer satisfaction. While we found ourselves overseeing some aspects of quality and communication, and adjusting to their payment schedule (NET5, so invoice on Mon pay on Fri w/ no set calendar), the responsiveness and adaptability of their team were commendable. We did encounter a few concerns such as site tidiness and some minor issues with the finishings, which they are promptly addressing. Their approach to the project was professional yet personable. For those doing a home renovation, Legacy Renovation is worth considering. As we plan future projects, we will invite them to submit a proposal.

Legacy Renovations is a highly reliable and professional team who consistently deliver quality work. They are dedicated to completing projects to the highest standards and actively seek solutions to any issues that arise. We highly recommend their services.

Glen and I knew we needed to renovate our 33 yr old home, but when COVID hit we decided aging in-home would be wise and enhanced our renovation plans. We read reviews of local businesses, contacted 6, interviewed 3 and chose Legacy Renovations. The bid was a factor but not the most important one. The personnel made a huge impression. That began with Wendy, our initial contact and the beating heart of the company. Much of our business was conducted through an interactive website, although there were plenty of face-to-face meetings. Questions posted were quickly answered, but Wendy was an amazing hand holder, anxiety calming, font of information for 2 newbies who had never tackled such a huge project. When Justin, the President of LR, inspected the house to propose their bid, he was the only contractor who spied potential problem areas and explained clearly how they could impact the job. He posed intelligent questions to us about the house and work we had already done on it. As he inspected the house, he came to an independent conclusion that the "bones" of the house were good, and we could concentrate on its aesthetics. One of the big reasons we chose LR was consultant Brittany. My choices of style and color are suspect, and I needed guidance. Brittany helped us achieve a jewel box of a home that isn't glitzy or gaudy. Even our disagreements were good natured and friendly. For instance: she convinced me to get black fixtures for the house. No way, I thought, BLACK? Then I noticed all the iron antiques from my great-grandparents and realized how the black fixtures would enhance them. Perfect! Every time I walk into my dining room and see that black chandelier I am dazzled. Jon took over as project manager and kept the work going as quick as possible. We wish we knew the names of all the people who gutted our home (that was traumatic!) and turned her back into a beauty. Ian and Alex and Ginny were part of the crew that worked long hours and even on Sundays to get us back into our home as soon as possible. We rented a cabin for 3 months on the other side of town and came by every day to pick up mail and packages. Often someone was working past 8pm or as early as 6am (our neighbors eagerly gave us updates of comings and goings.) We were so impressed by the work ethic; and Glen's questions were not only tolerated but welcomed and our requests were honored. In a project this size there will always be snafus and miscommunications. We had to adapt to situations. We chose the worst possible time to renovate. Supply shortages, price increases...the crew of LR recovered by finding alternate vendors or Brittany finding wiser choices. Despite all the obstacles and challenges LR completed our project $40 under budget and we started moving into our house a week ahead of schedule. LR is a company of skilled, competent and kind people.

My husband and I met with Justin Sims, owner, Legancy Renovations and designer, Brittany Roberts. Justin had some great ideas for improving our kitchen, guest bath and master bath. We widened some doors, put in a new entrance into the master bath, changed a shower/tub to a shower, and later decided to paint the interior of the entire house and to add hardwood flooring in addition to tile in the two bathrooms. Brittany was great to work with and helped me make updated and functional design choices. We chose this company to interview because the design and construction process on their website seemed so organized and reasonable. It worked well. Anytime I messaged the designer, owner, financial person or project manager, I received a return message that day or the following day. The company was quick to take care of on site problems when they arose. I would highly recommend this company for home renovation work.

We used Legacy Renovations to complete our basement. The process went smoothly despite Covid and supply issues. We were extremely happy with the end product and the work of the Legacy team. I would highly recommend them to anyone looking for a design Build firm.

We recently had our master bath renovated and couldn't be happier. Justin and his team were very professional. There workmanship was out standing. We have had a lot of renovations over the the years from other contractors and Legacy was by far the best experience we've ever had. His team was always on time, neat and was on budget. I would highly recommend them to anyone and we will be using them again soon. Bill J.

We hired Legacy to do a major renovation expanding our primary bedroom and bathroom, adding a sunroom, and finishing the basement at the height of COVID. Like many others we thought this would be a good time to renovate because we were spending so much time at home. There were challenges faced because of the pandemic. Overall, we had a good experience and would recommend Legacy to our family and friends. Pro: One of the major reasons we hired Legacy is because of the budget and contract. They are one of the few design build companies with a firm fixed price contract and their budget was reasonable. Given the increase in prices during the pandemic, it’s amazing to say that we did not pay more than what was budgeted. Expectations were managed well but at the same time Legacy was always open to discussing any issues we may have and came up with a solution that worked for everyone. They often went above and beyond to help ensure we stayed within budget and never proposed anything unreasonable. The team was very easy to work with, very personable, and talented. Cons: Albeit there was a major pandemic going on, timelines could have been communicated better. It’s totally understandable that things were taking longer but it would have been easier if we had a better idea of the expanded timeline. Also, to go along with the timeline, again the pandemic had much to do with the fact that Legacy was understaffed. One of the major reasons we were drawn to Legacy was because they had contractors actually on staff but there were many days when progress was not made due to lack of staff. However, my understanding is that since our project, more staff has been hired. Ultimately, we are very happy with the final product. It turned out better than what we had envisioned.

Amazing job! Not only are they are respectful, punctual, and helpful but they go above and beyond to make you happy with your end result! Absolutely wonderful company!!

Looking for a team to bring your renovation dream to real life? A team that will listen carefully and capture in reality in your home what you now only picture in your mind? Please give Justin and his team the opportunity to gain your trust, earn your business and bring joy to the completion of your home renovation. For nearly two years I have enjoyed working with Justin Sims and Legacy Renovations LLC on a professional basis. I have found honesty, servant hearts, and simply the kind of people I want to do business with. I believe you'll find the same. Dream big. Call Legacy Renovations. Delight in the results!

Legacy did a fine job on our bedroom renovation. It was a challenge to them because, during the middle of the renovation, COVID-19 precautions caused them to stop work for several weeks. We appreciated the use of the co-construct program, which enabled us to keep up with the work process, make selections, and give and receive feedback on the work progress. During the construction, we made some changes to the plan and added some additional features. Legacy was able to cope with those changes, and their cost for modifications was reasonable. They responded quickly to our questions and also took steps to ensure that they met all of the specifications of the contract. All of their employees were pleasant and easy to work with. In some cases, some of their subcontractors performed work that needed correction. Legacy made sure those corrections were accomplished to our satisfaction. We also like the extended 10 year work guarantee they provide.

If you are looking for a beautiful as well as functional remodel of your bathroom, please consider Legacy. My bathroom is so elegant and, I think, so gorgeous, primarily thanks to Legacy's designer, Brittany. (See the photos!) She was able to interpret my dream into a lovely reality. Kudos to you Brittany! Of course, the workmanship had something to do with it as well. I am very pleased there too. I want to especially thank Brent (Project Manager) for handling any requests or questions I had. He almost always had the answers. He has a great sense of humor, a trait I appreciate. I want to mention Wendy too. Anytime we talked, and that was quite a bit, she was friendly, professional, and knowledgeable. Last but not least, I would like to thank Justin for his beautiful shower design. Although I initially had some misgivings, it truly is the piece de resistance of the bathroom.

There are not enough superlatives to describe Legacy and their team. They are brilliant designers, master craftsmen, sincere listeners, and a completely trustworthy crew. We hired Legacy Renovations for an extensive renovation, along with a new addition to our home. They made the design process a delight. They excepted nothing less than a perfect project in every facet throughout the construction phase. They came up with creative solutions that we had never thought of. We have already recommended Legacy Renovations to several families who have hired the company and are thrilled with the results. You will be too!