Level Custom Build

We hired Level Custom to remodel our kitchen and we couldn’t be happier. Josh and team were impressive from the beginning, providing an extremely detailed quote with clear terms and pricing. They were very open to answering questions and provided great references. We were impressed with their attention to detail, workmanship, and daily follow ups. Minor issues with cabinets were addressed immediately. Team was very professional and polite. We will definitely go back to Level for future projects and would recommend them to anyone looking to get work done on their home.

This was our second time working with Level Custom Build after a very successful bathroom renovation. This time we undertook a much larger scope of work and the team once again delivered. We are extremely happy with the renovations to our floors, stairs and two more bathrooms. When we expanded the scope mid-project to add a new feature wall with not one but two concealed doors and custom cabinetry, the Level team handled it all with exceptional professionalism and very reasonable and transparent pricing. Dmytro's project management was terrific and highly detailed, so we never had to worry about something falling through the cracks. When issues arose, he addressed them with us directly. Having Josh come in to handle the (very tricky) feature wall installation showed us how much they care about customer satisfaction. He made sure we were happy with how it turned out and months later we are still amazed by the workmanship. Thank you to the whole team!

At the end of 2024 we embarked on a huge addition and renovation to our home. We interviewed many contractors, but Level Custom came out on top. There was just something about them that made us feel safe and confident they would be the right choice. And they definitely were. 8 months later and our renovation is finally complete. We could not be happier with the results. We always loved our little home, but space was becoming an issue with a growing family. Level Custom took what we were dreaming of and made it a reality. They exceeded all our expectations. We absolutely love love our new home. All of the spaces are exactly what we envisioned. Any questions or concerns, they were quick to answer and help us along the way. Any problems that came up were always quickly resolved. Even with having to replace and install a brand-new roof right before winter hit. They made it happen. We want to give a special should out to Josh & Al – you guys made us feel confident every step of the way. Thank you for making this dream possible. To the working crew that was here daily finishing up: James and Jason – incredible finishing on the details, you guys are amazing! Kevin – coming out and fine tuning all the remaining items, ready to help with anything. Paul – for building us an incredible outdoor deck and space. Thank you, Level Custom, for making our home even more loved. Will definitely use you in the future for any other home reno needs.

Very knowledgeable and professional to perform the job. They also provided solutions for the issues. The quality of the job also really matters to them. I strongly recommend this company.

It can be difficult to find contractors who not only do excellent work, but also meet timelines and answer questions with kindness and patience. This team does all of that, and I highly recommend them. We're really enjoying the fruits of their labour and they made the process as pain-free as possible!!! Bonus and in our case a necessity: They don't mind renovating condo units! We learned of them from a friend in our building and they are quickly becoming the go-to team for this building as their work consistently impresses whoever hires them.

I recommend Level Custom Build for renovations. My experience with Josh, Al and the team was extremely positive. The work was done within timelines and budget and they were flexible with doing some changes I requested during the project. They took care of everything from start to finish. They were in touch during the project, I had access to the work done and pictures taken at the end of everyday so I could easily track the progress. Within 3 weeks I had a lovely, spa like, new bathroom to meet my current and future needs. I would use them again for any further renovations I need.

I have nothing but good things to say about Level Custom Build!!! We are so lucky we found them. The guys were recommended to us by our friends, who also used them for their basement reno. We hired Level Custom Build to remodel our unfinished 1000 sq ft walk-our basement at our Muskoka cottage and add a full bathroom, a guest bedroom, a laundry room, a living room and a wet bar. Al and Josh are very resourceful and provided a lot of helpful suggestions throughout the design phase and sourced the best materials at incredible prices. I was literally bombarding them with photos from Houzz of the ideas I had, and they were able to source the exact finishes I wanted, no matter how far they had to drive to get it. I also like to the fact that Al was very thorough in explaining everything to me, like pros and cons of all the options: i.e. selecting hollow vs solid core doors, upgrading electrical panel, bathroom configurations, durability of tiles, suggestions about neat features for our wet bar such as adding a water line for the ice maker etc. I really like the app that they use to keep us updated and share daily progress photos. We had very thorough communication from start to finish, they were always available to answer questions. I am beyond happy with how the basement turned out: it looks very high end and I know it will last for decades because Level Custom Build team used high quality finishes and materials. I wanted the place to have a rustic look and Al and Josh and the team went above and beyond to add beautiful custom pine wood paneling and accents throughout. It added lots of warmth and was exactly what I wanted. I highly recommend Level Custom Build, you will be very happy with these guys!!!

I put off renovations to my home because I really didn't know who to contact. A friend recommended Josh and Custom Level Build when the renovation he was working on with Josh was done to the highest standards and satisfaction. I contacted Josh and he got back to me right away and arranged to meet with me. From the beginning it was apparent that Josh "knew his stuff". I went over my wish list and Josh was the ultimate professional in giving me detailed information and recommendations, taking into account my preferences and tastes. Josh and his team arrived when they said that they would, were polite, professional and thorough. Josh pointed me in the right direction in decisions regarding colour, lighting and so much more. Josh created a feature wall in the primary bedroom which I love. But, Josh and his teams shining achievement is my bathroom..from a tired, dated, small bathroom to a bright, spa like modern bathroom. The transformation is remarkable. Josh returned calls right away and was beyond patient with my many questions. He was open and accommodating and I valued his recommendations. My renovation went beyond my expectations and I look forward to moving on to future phases in my renovation process with Josh and his team.

Rated 4 because 4.8 isn't an available option. Not rated 5 because project finished a bit late and dust control and cleanup could have been better. Workmanship was top-notch. They honour their warranty. A couple of minor fix-ups were done promptly and completely. Alvaro managed our laundry / bathroom project. He was always ready to listen to our needs, accommodate changes that made sense, and recommend sources for high quality finishes. We will ask them to bid on our future products.

We had been looking for a team to perform some renovations for a while, and we decided to use Level Custom Build after seeing the work they did on a friend's place. Josh and Al are great. They provide a comprehensive quote and provide updates throughout the process. All of the work is done to an incredibly high standard, and their project planning is meticulous as well. The build quality on everything they do shows their skill and professionalism. We are extremely happy that we chose Level Custom Build to do the work for us. Our place is exactly what we had hoped it would be.

The team at Level Custom Build are excellent!! They provide you with an honest quote for the work with a break down of how it will take place, give you accurate timeline to completion, and keep you informed every step of the way with the progress. If there are any delays they communicate this to you. The listen to your requests and work with you to see your dream become a reality. I had my kitchen completely renovated - down to the bare walls and built up again. All through the work, the team at Level Custom Build were polite and respectful of my property. Kept me up to date and made my dream kitchen come to life. They are great and I highly recommend them.

Josh and his team are truly amazing!! They go over and above what was expected, his attention to every detail is unbelievable. I can’t thank him and his team enough for making the entire process of renovating an entire condo run so smooth and efficiently! I would DEFINITELY hire him again!! Thanks again Josh for an amazing job