Granit Design

Worst after sales experience ever ! They have ignored requests to repair granite countertops they installed for well over a year. Be very careful and examine every flaw prior to installing them because once they are done so is your chance of ever getting them to provide any customer service. I wouldn’t even rate them a one star.

We had chosen Granit Design and picked out Quartz counter top . They came and did an excellent job of measuring and then came back for the install . The team of Andrew ,Felix Antoine and Ezekiel did an amazing job on the install. They arrived on time were meticulous in making sure everything was perfect and cleaned everything up and most important wanted to make sure we were 100 % happy with their work . I would highly recommend Granit Design for any future project you might have .

I had renovated my kitchen and needed to install a countertop. I shopped around and found Granit Design to be the most reasonably priced (They partner with Home Depot and IKEA). Other stone companies wanted to charge me for the whole stone slab after cutting my stone, not Granit Design. They even honored the original price of C$85 per square inch which they quoted me. The price went up to C$100 whe I was billed but they billed me the old price. From the measurement process to the billing and installation, it took a couple of months but it was worth the wait. Lila Doucet was my contact coordinator. She went over and beyond to schedule my installation, and work with me to make it as smooth and professional as possible. She was a pleasure to work with.

je donnerai des étoiles de plus lorsqu'il retourneront mes appels. j'ai payé et je tente de savoir le délai pour recevoir mon comptoir mais personne ne retourne mes appels. je veux seulement savoir a quoi m'attendre comme délai

DO NOT UNDER ANY CIRCUMSTANCES USE THIS COMPANY. AVOID AT ALL COSTS. I had a terrible experience all the way through leading up to the actual installation. 20 minutes after the install a big chip fell off my counter. Here are the “highlights” Terrible communication throughout. Impossible to reach anyone on the phone. Charged me an extra $100 out of nowhere for rescheduling an appointment even though it was well before the 48-hour policy. Install team left my place a mess. They brought the wrong sink for my bathroom so they had to come back 5 days later, leaving me without a sink/plumbing for that much longer. Then they installed a chipped counter and refused to replace it. I feel completely scammed. This has been the worst customer experience I’ve ever had with any company. I hope people see this review and use a different company. I have no clue how they are able to stay in business. I have no clue how they are able to sleep at night after ripping people off. So so bad. All I can do is laugh and be thankful it’s finally over and I will never have to deal with them again.

We just had new beautiful quartz countertops installed by and from Granit Design. This company was very professional and efficient through the process and we recommend them to anyone looking for quality in this area.

We have worked with Granit Design now for many years and projects and have found them to be professional and helpful. This particular project was a high-end home and the "White Ice" granite countertops from Granit Design helped to complete the space perfectly.