Pacific Roofing Systems

November brought rain and was the beginning of a wet winter season. A roof leak that started small quickly became a major problem during a kitchen remodel. Pacific Roofing responded to email request within a few hours and Alan was out the following week to inspect. Their crew repaired a flat roof, re papered tile roof, and made a few other repairs all in 2 days. The work was completed within about 12 days of initial contact (and before Thanksgiving). They did such good work, I replaced a skylight through them the following month. Alan, Marc, and the team at Pacific Roofing came through for us during an incredibly busy time for roof repairs in OC. Thanks for your quality work!

The Pacific Roofing Systems staff was great to work with from start to finish. They made time to explain the process and were ready to answer any questions we had. The work crew was friendly, and the project manager was easy to contact on the day of our installation. We appreciated the team's care in protecting our house and landscaping while they installed our new roof at a competitive price.

Pacific Roofing Systems fixed a roof leak caused by debris build up in the valleys between two peaks in our roof. Alan's team of 3 people came fixed the problem and widened the valleys to prevent further issues completing the job in less than a day. Subsequently, I had a few concrete tiles slip on another part of my roof and Alan promptly came and re-positioned them himself even though it was a small issue. I appreciate their honesty and reliability.

Pacific Roofing fixed a roof leak for us after this Spring’s heavy rain (when it was impossible to get any roofers to come out). Alan was professional and thorough, and the work was scheduled and completed in a timely manner. Somehow they managed to leave the site cleaner than they found it! We were impressed with the work and have already passed on their contact information to some neighbors dealing with the same issue.

Alan was very professional regarding all aspects of the project. Workers showed up on time and left worksite very clean. Alan Very honest in explaining the issues of the flat roof and the best recommended plan to remedy the problem with a 12 year guarantee. Denise G

I manage an HOA in Laguna Beach and Pacific Roofing came out for an urgent repair when our long time company was too booked for us due to the volume of calls from this year's torrential rain fall. We were very happy with their work and look forward to a long relationship with our new preferred roofer! In fact, I am calling Pacific Roofing again right now!!

I had Pacific Roofing Systems complete a rain gutter project on my house that left me not only pleased, but ready to refer them. Why? because I contacted a number of other companies to receive bids on the project, and about half said call us back in three months, and the others said we don't do "only' rain gutters. Pacific Roofing Systems never hesitated, and they did everything they said they would do. This is a professional company that is run like a professional company. Just the way it should be. Thanks so much!

Pacific Roofing Systems deserves more than 5 stars. Alan is professional and truly takes pride in his job. We were even able to get our roof repair covered by our Homeowners Insurance due to a letter Alan wrote for us. Alan provides a detailed scope of work and delivers an awesome end product. We had 2 other bids but we decided to go with Alan due to his in depth knowledge of roofing and we are so glad we did. We have a low pitch roof which most roofers don't even want to touch but Alan knew exactly how to repair our leak and he did it with up to date materials. Alan demonstrates the highest levels of integrity and character. Pacific Roofing Systems has our strongest written endorsement.

We had a tight schedule between the rains and Pacific Roof was able to accomplish each section and keep it water tight until the job was completed. They even worked around the schedule where my 85 year old mother would be home so the noise wouldn’t bother her. The guys worked hard and cleaned up after they were done. Very respectful. Definitely 5 stars.

Pacific Roofing Systems was recommended by our neighbor and we very glad we got their recommendation!!! We dealt with Alan who was very professional, came when said they would. Alan provided pictures with his report and an estimate with the work that needed to be done. We would definitely recommend Pacific Roofing Systems for your roofing repairs.

We wanted to take this opportunity to thank Alan and his team for the excellent work on our roof last month. He showed up to our initial appointment right on time which was already a plus! He provided a detailed description of the potential work needed, along with photos of each area. Alan clearly outlined the work to be done and there was no guessing. He was straightforward and informative. Work was completed on time, within the discussed and agreed upon budget, and everything was done as expected. He provided photos of the areas that were repaired at the completion of the job. We highly recommend Alan and his team for any roofing jobs needed. We will certainly be a return customer in the future!

I truly can’t say enough wonderful things about the excellent customer service and workmanship I received from Pacific Roofing Systems. I had a roofer come out from another company. I was in a tough spot. My house was in escrow and I needed a few repairs done right away. I also needed a written certification, that the work was completed, and that the roof still had quite a bit of life left. Well, the “other” roofer gave me high quote, and a promise of proper certification. He did some work, took my money, and did not provide certification. I reached out to Pacific Roofing Systems. I spoke with Alan Stovesand, and he could not have been more helpful! I explained my situation in detail. I just needed the work done and the certification. Alan completely understood and was extremely empathetic with what I had experienced. I asked when he could complete the work and the cost for what I needed done. Alan told me he could have someone out in 2 days. Now… not only did Alan have someone come out the NEXT day, he would not accept a penny from me! In a time where we don’t seem to receive even a respectable amount of quality customer service, Alan went above and beyond what would be hoped for! The customer service, quality of work, the follow through, and just the simple kindness… was an unexpected and unbelievably pleasant surprise, to say the least! Thank you so much Pacific Roofing Systems, and especially Alan! You saved my rear : ) Sincerely, Richard McIntosh