Remodel Max, LLC

My family & I were very pleased by the work we had done by Remodel Max. Shout out to Wayne, Dennis, Madison, Mitch, Brennen (sp?), & Nick. I was seeing signs in our 75 year old house that indicated to me that the house might have been sinking, so we called out several contractors to inspect our foundation. My husband & I were out of our element. We suspected there was something very wrong with the house, but we didn’t know to what extent there was (or wasn’t) damage, we didn’t know what it would take to get each issue fixed, & we had no idea how much it would cost. I asked each contractor to bring a structural engineer along for the inspection, & Wayne was the only one who was willing to accommodate my request. The other contractors either felt that I needed to get my own structural engineer (to create a design that they could bid on), or that our situation didn’t warrant a blueprint design of any kind - which gave us the impression they were just going to “wing it.” We really felt our situation required a contractor to work in tandem with a structural engineer from the start. It felt too risky for us to do a Design-Bid-Build contract. We wanted someone invested from start to finish. Afterall, this was not just a bathroom remodel, a hardscape, nor just an addition. It was an exceedingly complicated repair to the structural integrity of my existing home. Wayne was the only contractor who could see the extent to which our first floor joists & main triple beam were deteriorating, was able to list the myriad of serious issues we had, & in each way it needed to be repaired correctly. He was very thorough in his inspection before even talking about an estimate with hard numbers. It required 2 visits to the house, & paying a “Good Faith” fee for the structural engineer’s time before we were able to get an estimate - But that’s how it works with structural engineers, & we were grateful to have someone taking our situation as seriously as it truly was. The repairs to the house required us to move out of our house while Wayne’s crew rebuilt our entire first floor, including jacking up & re-leveling the house. It was arguably one of the most difficult tasks they may have taken on. It required jacking up our second story, while demolishing the first floor floor, the joists, the triple beam & replacing it all. Think about it: How do you replace the first floor of a house without the second floor crashing down on top of you? How do you do it while leaving the second floor intact? Mitch & his crew handled it well, to put it lightly. Each one of them went the extra mile & took their time to make sure everything was done correctly. It took a lot of coordination between many people for us to move out & have the house ready for Mitch & his crew to get started. They were all extremely communicative, professional, & down-to-earth. We felt confident in their abilities throughout the repairs, & we are confident our new first floor will last us another 100 years.

I hired Remodel Max to add a master bath to my home. When Wayne & Dennis came out to assess the job, I found them to be very accommodating, friendly and knowledgeable. The project was started on time and finished in a reasonable time. Were there bumps in the road as the project progressed? Yes. But they made sure everything was done to my satisfaction and went out of their way to accommodate my wants. I really appreciated that. Mitch and his crew did a very good job with the construction and installation of shower tile, flooring, etc.. Would I hire them again? Absolutely.

We hired RemodelMax to do 3 projects at our house simultaneously. We are very happy with the results and would definitely hire them again! Not only did they do a great job, but the team was a pleasure to have around the house. It was the same people every day, so we were able to get comfortable with them and it almost felt weird when they were done and no longer around! We would absolutely recommend RemodelMax for any home remodeling project.

I’m not even sure where to begin with Remodel Max. I met with 5 different companies, looking for the best choice for us. I wanted a company with a fantastic reputation. One that could bring a variety of ideas and options to meet our goal. But most importantly, a company that was building OUR bathroom, not their bathroom. Someone who would design and build the bathroom that WE wanted, not that they envisioned, or they thought would look best, or most appealing to them. It was OURS, and we wanted it built for US. Right from the start, Dennis made it very clear that their goal was to build what WE wanted. He gave us a variety of options and ideas, constantly asked us if we were happy with the functionality of the design, and gave us all of the tools that we needed to design the bathroom that we wanted. They did an outstanding job of preparing the area they would work in to minimize the dust, and kept us informed every step of the way with the project. The crew, Mitch and Brennan, could not have been more professional and accommodating. They do top notch work, and checked with us daily to keep us informed and ask us questions. The price we felt was reasonable for the work. Sure, we had offers that were less, but it wouldn’t have been the bathroom we were looking for in the end. We will not hesitate to use Remodel Max again in the future, and I strongly recommend them to anyone who needs anything done.

We were beyond thrilled with the work completed by Remodel Max to complete our unfinished basement. The team was a pleasure to work with and their craftsmanship is top notch. And most importantly our job was completed ahead of schedule. We would highly recommend the team for any home improvement projects and remodels!

Very professional and took time to properly diagnose the issue and then they fixed it in a very timely manner

The RemodelMax team was fantastic to work with. Plenty of time spent on each stage of the process to understand what we were interested in (and not interested in) and they returned with ideas and options that we hadn’t thought of. In the end, the best solution was put forward!! The team executing the work became like family. We are so pleased with the end result!!!!

Wayne and his team at Remodel Max were an absolute pleasure to work with when finishing off our basement. Wayne was involved from the very beginning and came out promptly to scope out the job and give an initial estimate. He took our considerations and visions for the space into account and helped translate those ideas into a fun and functional space for our house. They did a fantastic job from a workmanship standpoint. They were flexible and creative as we encountered additional challenges from issues the builders left us - they are committed to not just doing the job but doing it right. Lastly, I’d note that Wayne was BY FAR the best contractor we’ve ever had in terms of communication. He frequently made site visits to check on progress and to relay what was going to be happening next. We were so satisfied with the basement project that we hired his team for our floors as well (another A+ experience). We would absolutely recommend Wayne and his team at Remodel Max. They are very fairly priced for the excellent service they provide and for the quality of service and communication you get from Wayne and his team.

We have twice used the services of RemodelMax. The first time was for a complete basement-to-roof rebuild of a disaster rowhouse in Baltimore. Wayne always kept his word on that protracted project. The beautiful result always rented in the first couple of showings and sold some twelve years later within the first month. We were completely delighted with our dealings with Wayne and the results he promised were what he delivered. Subsequently, we were the victim of a damaging break-in on that same property, some 11 years later, between tenants. In the process we discovered that a realtor had not reset the alarm and, as a result we lost one major appliance, had two more destroyed as the thieves tried to remove them, and the main floor severely dented by the idiots trying to move the refrigerator to the front door. But, once again, it was Wayne to the rescue. He did us a great favor by coming to take on a job in a tough neighborhood once again. Again, he made all the arrangements, including appliances replacement and the house looked good as new when we immediately put it on the market. When you hire a home improvement contractor there seem to be several things that must be considered and monitored: 1) Will they show up on time… and every time? 2) Will they do the work RIGHT the FIRST time? 3) Will they complete the job FAST (quick resolution)? 4) Will their pricing be fair? 5) Will they try to up-sell during the process? 6) Will their communication be consistently good; and will they be consistently available to me? 7) Will they fix anything that did not work out right? And without hassle? 8) What kind of guarantee will they provide? Honestly, having dealt with Wayne Huller of RemodelMax for twelve years we can tell you he is our go-to guy in Baltimore. Without exception, Wayne and his crew have been people of integrity and with great workmanship. They showed up as promised, did the work right the first time and without a bunch of prodding from us (we are in CA so have dealt with Wayne remotely). They have completed each project as promised with fair pricing and no up-selling. If there was a choice between methods or products Wayne explained features/benefits of each and left the decision to us. When things needed adjustment they were quick to respond. Even during our sales listing process Wayne’s assistant came out to the house a couple of times to deal with ADT issues that were not their responsibility (avoid ADT). Their guarantee is simple: they did the work to high standards the first time; if there are reasonable subsequent issues they have proven to be very reliable. What more could one say about a contractor. Our recommendation: Don’t hire any home improvement contractor until you meet with Wayne Huller of RemodelMax.

Great company to work with !! Excellent communication through-out the entire project...and top-notch workmanship and attention to detail. I would use these folks for other projects in the near future.

Very satisfied with the quality of the work. Workers kept the mess in the work space to a minimal and cleaned their areas so the mess stayed put during the build. I am very happy with the way the space turned out once completed. My only issue I want to mention is the timeline. We were told the process would take a week or two but that turned into four weeks. I understand coordinating different contractors takes time so I would recommend giving customers a reasonable time table in the future to eliminate the frustration we encountered. As I said, the work is outstanding and we are very pleased with how everything turned out. I would recommend this company for any home improvements.

I saw a job done by Remodel Max at a neighbor's home last year and loved it. So when it was time to replace our kitchen floor, I called them. Rebecca was so accommodating and attentive to what we wanted, she was very easy to work with. The scheduling was easy, too, and the job was done on schedule as expected. I wasn't home, but my husband said the owner of the company came by to be sure we were happy with the job. We were!