Richard A. Jones Electric, Inc.

March 20, 2026 BE WARY of R.A.J. Electric I have 2 complaints I would like to share. 1. I have a 24 kw generator that was installed by RAJ Electric on 7/19/2021. While I pay $495 yearly for maintenance I occasionally have to call for help with an error code or some other glitch that needs to be corrected. Supposedly, if you are on their maintenance program you get some type of priority for service. Not my experience with them at all! RAJ is the worst company I have ever dealt with for customer service. It’s almost impossible to get someone on the phone. I have had more than one occasion that I’ve needed to speak to someone so badly that I had to drive there. The most recent happened on 3/6/2026 when I called because my gen was showing an error code and would not run. I left a message and I heard nothing from them for 10 days. By the time I got a text saying that a tech was coming I had already called a competitor and they came the same day and corrected the problem. 2. About 2 weeks ago I had 3 outlets that suddenly stopped working in my kitchen that prevented my refrigerator, among other things, from working. Rather than get frustrated by trying to call them, I drove there to see about getting an appointment to fix the problem and got an appt. for about 5 days later. 2 techs showed up on the appointment day and proceeded to correct the problem. Turns out it was a bad ground fault receptacle and they replaced it. Two days ago I received an Email bill from them for, wait for it, $851.00. Are they kidding! A $5 outlet in Home Depot. I was never given any type of estimate and if I had, I would certainly not have accepted the service call. I am in the process of interviewing a few companies to take over my generator and electrical issues in the future and will not be using this company ever again.

When an outside light fixture broke at the entrance to the parking lot of our condominium we called RAJ Electric. They sent two men to investigate. Rather than giving us a quick fix and a big bill they took the time to test the entire circuit, identifying a faulty light sensor in the process. It’s good to know there are still companies that do the whole job. And do it right the first time.

Excellent service.. Our company needed multiple drop outlets installed and Richards team was ably to come out quickly and get the outlets installed very efficiently!

I have known Richard for over ten years and during that time I have worked with him on several issues. He and his company do a great job in servicing their clients , doing the job on time and on budget. I have know others that have also used Richard and they had the same type of experience.

R.A.J Electric is very professional , fast , and efficient in what they do thy offer a number of amazing services had the pleasure of net- working with Robin Grenier and had the pleasure of meeting Richard himself and they go above and beyond for the customers with any of there electrician needs you guys rock!

RAJ Electric did all my electrical work on my kitchen and bath remodel. They gave me great suggestions regarding lighting options and to add an outlet on the island with a dual USB port in the outlet. I found them to be professional and efficient. They cleaned up everyday before leaving. Office staff was friendly and communication was great!

Everyone @ RAJ Electric is fabulous. When you call there: questions are answered; scheduling is efficient; and the techs I have dealt with are courteous, professional and qualified.

We needed an electrical contractor to respond quickly for a important job for us. The office scheduled technicians quickly and followed up to ensure the jobs were completed per our customers requirements. Recommend Richard A Jones highly for your electrical needs.

I have known Richard Jones for a number of years and have been privy to the comments of many, many of his customers. Every one of them have unanimously praised his professionalism, punctuality, and expertise and that of his well-trained staff.

The expertise and professionalism of the management and technicians of RAJ Electric are unsurpassed in their field. I've used them for years and they always exceed my expectations.

The person who came to the house was on time, knowledgeable and polite. he fixed the problem in a very short time.