Our experience with Newman Roofing was Top Notch. From the initial call to the office too schedule an estimator, until the day the roof was installed my wife and I could not be any happier!!!
Jason Whiteley, who was our estimator, arrived on time, and after completing his inspection he sat with my wife and I to explain Newman's approach to replacing our roof. He provided multiple options and explained the benefits of each option. Additionally, Jason videoed a section of the plywood underlayment and showed how it was delaminating, and should be replaced. He explained the additional cost, but explained the benefit of replacing the plywood. The other roofing companies estimator's indicated the plywood "May Need to be Replaced". Jason showed roofing shingle catalog, and it there were more shingle color options to choose from. Our first choice was not available, but our second choice 'MID ATLANTIC BLUE' was available and that sealed the deal.
The extreme quality of service did not stop with the contract signing. In addition to replacing the roof we needed to replace all the stucco on our house as well. Jason worked behind the scenes with the stucco contractor to coordinate timing and materials that needed to be used to ensure our house was sealed properly. While the stucco contractor was at our house Jason delivered necessary flashing materials and talked with the crew to make sure flashing was properly installed on a low angle roof section of our roof.
Three days prior to installation I received call from Newman's production scheduling and they provided install date (weather permitting), site prepping that I needed to do to ensure roofing crew access and the name of the crew leader. The day before installation Newman crew leader Dustin called me and said his crew would be onsite around 7:00AM the next day.
When the roofing crew arrived Dustin and I spoke, and I explained my biggest concern was protecting the stucco on the house. The roofing crew proceeded to placing protective netting all around the house. Next the crew removed all the old shingles in less then an hour and all the plywood in another hour. The shingles were going on by 10:00AM and by lunch time the majority of the new shingles were installed. The crew was done installing shingles, cleaning up and taking down netting by 3:00PM. The crew spent time installing and sealing customized flashing around our chimney, and completed this task by 4:00PM. During installation the production manager stopped by the house several times to check the work, and talk with me to answer any of my questions.
THANK YOU THANK YOU Newman Roofing.
Theresa and Scott Tipton