TRG Heating & Cooling

Will and TRG do amazing work. Immaculate timeliness and quality service. Would recommend to any and all located in the Chicago-Evanston area.

During the hottest part of the summer this year our outside A/C unit stopped working. We had another 3-4 days of 90+ weather in the forecast. We called 3 different companies and no one was able to come out for at least a week.Finally, we did what we should have done first. We called TRG and they came out the next day and quickly diagnosed the issue. They were very straight forward with their assessment and gave us some hard truths that we needed to hear. TRG gave us our options, and within 48 hours we had cold air pumping through our home. After having our options carefully explained to us, we opted to replace our entire A/C unit inside and outside. In the long run, we know that we made the best decision because TRG explained the savings that would occur with the choice that we made. TRG’s technicians and engineers were very thorough and they provided us with all the information and details that we needed to know for us to get the most out of our new A/C system. Our heating unit has got some years behind it, but we are not worried because TRG will come through once again. If you’re in a bind, or you are looking to be proactive, we highly recommend you give them a call for anything related to HVAC! Thank you, TRG!!!

Will was phenomenal in helping my parents with diagnosing and resolving their HVAC issues. He was able to quickly assess their AC was poorly wired (done by former HVAC company) and rewired and tested in a few hours. I found Will thru Houzz and he was very responsive and was the first one to respond to my contractor inquiry that same night. I recommend Will and the entire TRG team for all HVAC inquiries and/or repairs! Lastly, he treated my parents with respect and was very detailed in explaining the rewiring process, whilst answering all of their questions.

We ran into a leak issue in our newly purchased home that no one could figure out (another HVAC company and our roofing company). We were stressed and trying to get it figured out/corrected ASAP when our insurance agent recommended Will and his team. Will responded extremely quickly, came out multiple times to investigate/tweak settings, recommended a number of things that no one previously had thought of, and fixed our issue! We saved a ton of money from the "worst case scenario" we thought we were in. Will and his team were honest, professional, trustworthy and friendly. We will be customers for life and are so happy we found an HVAC company we can rely on and trust!

I had a wonderful experience with Will Gutierrez. During a bitter cold snap, the tenant in my coach house said she didn’t have heat. It surprised me, as the boiler had recently been installed a couple of years ago by another company. I called Will in a panic, and he immediately made an appointment with my tenant. He and his crew assessed the problem, and determined the boiler was cracked and had to be replaced. Not only did they replace the boiler in a quickly, they found out through the manufacturer that the unit was still under warranty. My tenant raved about the service, and was warm and cozy again in record time. Not only did they install the unit, they left the area cleaner than when they arrived. Will provides amazing, above and beyond service

I needed to "balance" the ac in my house. Will came over and did it, and also shoed me how to do it. All at no charge, even though I offered to pay. He's my guy from now on.

Craig and Will were super professional and friendly! We started with a quick phone call and i messaged over some photos of the issue. They came by the next day super prepared and explained everything they were doing in layman's terms. The work was done quickly, precisely and within budget. I would highly recommend them for your home project. In addition, they had their masks on the whole time, and put on booties to enter the space. They were also dog friendly and watched out that she didn't run out as they made their way in and out of the house. I will definitely we hiring them again, and recommending them to everyone I know :D

Just used The Rayes group for the first time this week and I was blown away. Customer service was top notch and I got zero attitude when I pestered them with questions :) Will definitely be a repeat customer of TRG!!

William mi instalo un nuevo humidificador. El y su compañía hicieron un buen trabajo y se los recomendó a todos.

I inherited a family home and the furnace was 30 years old. Still running but not very efficient. So I called TRG for an estimate. Will came out and priced out some options for me. I was able to purchase a furnace that fit my budget and my needs. This summer I’m upgrading my AC with TRG. I loved working with these guys. Very professional and polite and a lot of fun.