American Family Mover

Quick, efficient, pleasant and professional. They jumped right in and even went above and beyond what they were supposed to do. I was so embarrassed that everything was not packed and they made it so comfortable to get everything done without the feeling of someone waiting on you. Chris and DJ explained the process of the move and what to expect before anything happened. They even explained that in the event of a chip in the wall or something of that nature due to the move, that their company would send out a maintenance man free of charge. I am so impressed with their professionalism and kindness.

These guys did an absolutely amazing job during our two-day move in Brooklyn where they packed up everything for us and delivered it next day. We just finished unpacking and had zero damage to any of our items I also wanted to call out the great care they took at our new place, where there was a very old stairwell that needed to be protected. They thoroughly covered the walls, bannisters and floors with materials before hauling things into the apartment."

The best of the best in the moving business. They make all aspects of your moving experience as stress free as possible. There is nobody else to consider moving and they are worth the expense over other cheaper moving firms. In our first move we packed ourselves but after seeing the 7 man operation pack a 1300sf apartment with 2 kids toys in 24 hours I would never do it any other way

We used this moving service to move from Texas to Illinois. The whole process was super easy and we had no issues. The truck was always on time or early. The driver was super flexible, friendly, and professional. He was always in communication with me so I knew exactly when the truck was going to arrive at the new house. I would highly recommend them!

I originally reached out to A.F.M in January 2025 to discuss my family’s move from Nevada to Virginia in June 2025. “Daniel K.” - who I have not heard from since - provided a moving quote of 650 cubic feet and $3,575 for a THREE BEDROOM home with furniture and 70 boxes of items. I have no clue what happened to Daniel, but somehow I was passed along to an “Adrian”. In March, we agreed to pay the additional $873 for moving/packing supplies, which increased our total to $4,448. It’s about two weeks before the move and I have heard nothing from AFM. I call, and Adrian is not available, and I am speaking to someone new, (again) this time, it’s “Ray.” I knew that there were different amounts I needed to pay (deposit, pickup and drop off) and I wanted to clarify them. 28 minutes on the phone with Ray and he was able to give me no answers. He couldn’t even tell me who was assigned to my move. On the 9th I called and was able to speak to Adrian, who was able to give my payment breakdown and let me know someone would call the night before to set up times for pickup. I told Adrian about my less than satisfactory call with Ray, and he gave me his work schedule and the best times to get ahold of him. Little did I know, this would be the last time I spoke to Adrian. Well, I didn’t get a call the night before, I got a call three nights before, and asking if I would be ready for pickup the next morning. I, unfortunately declined, and said Monday is still the day for us. Sunday night comes, no call. Monday morning, I wake up at 6am Nevada time to call Adrian, because he told me he would be in office “ready to help!”. I get Ray again. 32 minutes of being on the phone, we finally figure out who my movers are going to be and instead of them arriving in the morning, they arrived to pack up my three bedroom home at 630pm! Another surprise - how is AMF doing their estimates? With our furniture, and 33 boxes (37 less than what our estimate states) we are NOW to pay $8,200?!? About double our estimate. I would understand a thousand or two, but seriously AMF is out of touch with their estimate figures. So pickup happened on 6/16 and it is now 6/25. Our estimate from AMF states first available delivery date is 6/23. Obviously that date has came and went, without hearing a PEEP from ANYONE. We call, and of course, Ray, is the only one available - oh, and don’t bother asking for a supervisor because there never is one “available”. Ray says now that we have a window of 21 days for our items to be delivered. We asked Ray if he had been leaving messages for Adrian - our moving specialist to call us, and he gave us the run around. Obviously he is ducking our calls. AVOID AT ALL COSTS! If I EVER get my furniture, I’ll update.